I checked into the SunCoast hotel for a weekend away, even though I stay in Durban. A lovely lady named Palvie checked me in, she was the star throughout the stay.
The hotel actually has two sections to it. The hotel, which is four star and the Towers which is five star. I was booked into the Towers, which has its own private lounge for check in. Almost like a airline business class lounge with free drinks during certain hours, private breakfast areas etc..
I was lucky enough to be in a Junior Suite, which is a large spacious room with open plan yet separate sleeping/lounge areas. The bathroom is large, his and hers basins, separate shower, huge bath and my most favourite, Molton Brown toiletries. A large LCD tv with DVD player was also in the room, curtains are ultra block out. It is so dark in the mornings even though the sun is out. Lovely to snooze in.
My only criticisms are regarding Food & Beverage departments. Firstly Room Service failed to impress on two occasions. I had ordered soft drinks, with ice separate. The waiter arrives with a tray and two cans of the soda on. Okay I thought. Later, I ordered a bottle of sparkling wine, the same waiter arrives at my door, this time with no tray, just a bottle and two glasses in his hand. Might seem petty, but they claim to be a five star hotel, surely these are basic things to adhere to?
The hotel (four star) rooms are quite small, with open plan bathroom right near your bed. Actually only a shower is provided for the hotel rooms.
My suggestion, pay a little more for the upgrade to the Towers. The rooms are really worth it.
- Official Description (provided by the hotel):
- Located at the pulse of Durban’s Golden Mile, the SunCoast Hotel and Towers offers everything a discerning traveller could need: beach views, a casino, excellent service and every modern convenience possible. Unwind on the private pool deck, get a facial at the spa or enjoy a private meal overlooking in the ocean in a luxurious room. This contemporary hotel is Durban’ s ideal getaway spot for all types of travellers. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, HotelQuickly, Travelocity and Orbitz so you can book your Suncoast Towers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Suncoast Hotel Durban