This is an attractive hotel with good location. Although my room unfortunately didn't have a sea view, it was within walking distance (maybe 2 minutes) to the beach, & I could see the ocean from the reception & lounge areas. The outstanding thing about the hotel though is how friendly & helpful the staff are. OK, the porters are pretty slow, but it is made up for with being friendly, polite, & willing to assist. A special word to Musa, on reception, who was really courteous & assisted with a smile at all times.
Prior to my visit I had a couple of queries, which I emailed to them - within 20 minutes I had a reply - fastest assistance ever from a hotel.
The room (a single room) was comfortable, clean & had everything I needed. Often hotel rooms don't have mirrors with sufficient lighting, or you can't get close enough to them (I'm short-sighted so I need to have good light to apply my make up!) which I find highly annoying, but the room was well-supplied with mirrors, lighting, & places to put things down when applying makeup & doing hair.
The 'bathroom' as such is a bit odd as it isn't a separate room - the loo & shower are in 2 separate frosted glass cubicles, with the basin in between - open to the room. For me staying alone, that's not a problem, but it may be for a couple who isn't used to that! :- )
When I travel, my top 5 needs from a hotel are: clean (tick), safe (tick - had a lock & safety chain on door), and comfortable (tick), well-lit place to apply makeup (tick) and good service (tick) - so Suncoast Hotel & Towers (now called Tsogo Sun) ticked all my boxes - hooray!.
One thing that isn't on the site: there is a little fitness room - wish I'd known about that as I'd have packed my trainers!
The Casino & Restaurants are next door, & you go through an interconnecting passageway. Considering the cost of hotel meals, this is a great option because you can choose eating places from budget (Wimpy), through family (Spur), upwards.
Unfortunately, as I was there on business, I didn't have much time to explore or use all the hotel's facilities, but if I should go to Durban again, I would certainly consider staying here.
- Official Description (provided by the hotel):
- Located at the pulse of Durban’s Golden Mile, the SunCoast Hotel and Towers offers everything a discerning traveller could need: beach views, a casino, excellent service and every modern convenience possible. Unwind on the private pool deck, get a facial at the spa or enjoy a private meal overlooking in the ocean in a luxurious room. This contemporary hotel is Durban’ s ideal getaway spot for all types of travellers. ... more less
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- Also Known As:
- Suncoast Hotel Durban