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“Good for casual drinks and meal”
Review of Blue Dolphin

Blue Dolphin
Ranked #62 of 672 Restaurants in Durban
Cuisines: Sushi, Pizza
More restaurant details
Restaurant details
Good for: Bar scene
Dining options: Late Night, Outdoor Seating
Description: This elegant cocktail bar serves artisan prepared thin based wood fired pizza, amazing!!! Superb award winning coffee. Located on the beachfront with a private garden. Child friendly with open lawn and jumping castle, and other child entertainment. Safe and secure. Ample parking. Open 7 days a week.
Reviewed April 22, 2014

This is not the place you would bring a first date to but it is great for a casual meal and drinks with friends. There is no 'service' so to speak as the restaurant operates on a self-serve basis, but it would help for this to be made more clear. Luckily we were with friends who knew the drill. Good pizzas and good prices for drinks and food add up to a pleasant night out.

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Thank LeeKZN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stebeep, Manager at Blue Dolphin, responded to this reviewResponded April 27, 2014

Dear Lee

Thank you for your feedback on The Blue Dolphin Bar and Pizza at the Blue Waters Hotel as we value our guest feedback and suggestions.

The Blue Dolphin is a self-service styled informal environment. We do not have waiters who take orders from the patrons, rather the informal relaxed atmosphere allows for guests and patrons to place their orders at the bar.

Drinks are collected on order and an electronic buzzer is given to the guest, this will activate when the pizza is ready. The guest would then collect their pizza straight from the pizza oven. This relaxed self-service buffet styled environment is very popular with many of our guests.

Throughout the Blue Dolphin there are numerous signs located on each table that clearly indicate we are a self-service environment and that orders are to be placed at the bar.

We offer an “open Mic” from 6pm until late on Thursday evenings with a DJ on a Friday and Sunday evening from 6pm until late and on Saturday we have two live music performances starting at 6:30pm finishing at approximately 8:30pm. (Subject to change)

Monday to Friday HAPPY HOUR is from 4:30 pm until 6pm- 25% discount off beer, wine and selected spirits. Friday night Cocktails buy one get one free from 6:00 pm until late.

We look forward to you returning and enjoying our hospitality.

The Blue Dolphin management team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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50 - 54 of 61 reviews

Reviewed February 20, 2014

I have read some really good reviews for the Blue Dolphin. We decided that this would be a priority on our list of must try restaurants in Durban.

On our first visit, the restaurant was quite busy, so not getting any service after walking in and sitting in the bar area was understandable. After about 15 minutes of waiting though, I decided to walk up to a waiter to ask to be served, upon which I was told that they could only help me if I would be paying with cash, as their card machines were off-line. We left feeling a little disappointed - more in having waited for service, only to be told that they couldn't accept card payments. Not their fault though.

Second visit with a friend from out of town, also saw us sitting at the bar, waiting for 15 minutes without a member of staff even acknowledging us. Staff members didn't seem to fazed, as they were singing and chatting amongst themselves. We eventually left very irate and disappointed.

This restaurant has the potential to be great, but unless service becomes a priority, this won't happen. You need to satisfy all your customers, all the time to become great. Also, please get some waiters to take orders from patrons, instead of expecting people to order at the bar. This is bound to put people off when you have half drunk punters watching the football in the same area where you are trying to place your order.

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2  Thank Christiaan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stebeep, Manager at Blue Dolphin, responded to this reviewResponded February 22, 2014

Dear Christiaan

Thank you for your feedback. The Blue Dolphin Bar and Pizza at the Blue Waters Hotel takes guest feedback and suggestions very seriously.

The Blue Dolphin is a self service styled informal environment. We do not have waiters who take orders from the patrons, rather the informal relaxed atmosphere allows for guests and patrons to place their orders at the bar.

Drinks are collected on order and an electronic buzzer is given to the guest, this will activate when the pizza is ready. The guest would then collect their pizza straight from the pizza oven.This relaxed self service buffet styled environment is very popular with many of our guests.

Throughout the Blue Dolphin there are numerous signs located on each table that clearly indicate we are a self service environment and that orders are to be placed at the bar.

We offer a DJ on a Friday evening from 6pm until late and on Saturday we have two live music performances starting at 6:30pm finishing at approximately 8:30pm. (subject to change)

Monday to Friday HAPPY HOUR is from 4:30 pm until 6pm- 25% discount off beer, wine and selected spirits. Friday night Cocktails buy one get one free from 6:00 pm until late.

We look forward to you returning and enjoying our hospitality.

The Blue Dolphin management team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2014

We love coming for pizza it is really great pizza I am now used to the self service at the bar :)
I think the best time is at sunset it really is beautiful! The pizzas and drinks are really value for money :)

Ps they do take aways

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1  Thank Fred719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stebeep, Manager at Blue Dolphin, responded to this reviewResponded January 14, 2014

Dear Fred

Thank you for taking the time to update us with your experience.

I will pass on your compliments to the pizza Chef.

Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2014

This is a fair weather eatery.pizza took an hour to arrive and what was supposed to be Parma ham was I suspect thick sliced beef,the edges stayed crispy for a couple of seconds and generally the pizza was soggy.be warned that this is not a place to eat at night with children.

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Thank Lorraine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stebeep, Manager at Blue Dolphin, responded to this reviewResponded January 14, 2014

Dear Lorraine
Thank you for your feedback and taking your time to update us on your experience. I can confirm that we use Parma ham and not beef. The pizza style is thin based and crispy. Should you prefer to build your own pizza you can do so from the list of our freshly prepared ingredients.

We have quite an extensive area set aside for children with a jumping castle, ball pit, sand box and other small toys.

Please come again and make use of these facilities.

Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2013

I recently had my birthday party at the blue dolphin! it was fantastic! The cockatils were very good and the pizza simply delicious. The staff is friendly and went out of their way to ensure that my birthday was a success. This place is wonderful for sundowners, dinner, lunch etc. It is honestly a wonderful chill spot!

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1  Thank Ashira S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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