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“Left hungry!”
2 of 5 bubbles Review of Mugg & Bean

Mugg & Bean
Ranked #354 of 594 Restaurants in Durban
Cuisines: International
More restaurant details
Restaurant details
Good for: Kids, Families with children
Dining options: Lunch, Dinner, Breakfast, Brunch, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Description: Located in the Suncoast Casino in Durban. Part of the very well known Mugg and Bean chain of restaurants in Johannesburg and other centres.
Cape Town Central, South Africa
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Left hungry!”
2 of 5 bubbles Reviewed December 28, 2013

A family of 4 - we ordered 3 burgers and 1 salmon fishcakes and salad (new item on menu and promoted as such!). The restaurant was full, so we did not complain about the 40 minute wait for our food to arrive! The burgers were eventually served, but no fish cakes! Our waiter seemed to have disappeared too, so we went to find a manager or supervising person. The fish cakes arrived after the rest of the table had finished eating their burgers......BUT the fish cakes were still frozen. We once again alerted the management of this problem and waited for another 10 minutes while the problem was sorted out. The next plate of fish cakes arrived - gloriously golden brown but wet, mushy and inedible on the inside! Management just shrugged, waiter apologised, we paid for the burgers and left with one family member very hungry and disgruntled as now we had a plane to catch!

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank 713Jennifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

Visitor rating
    6
    19
    11
    9
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Any
English first
Milan, Italy
Level Contributor
1,324 reviews
876 restaurant reviews
common_n_restaurant_reviews_1bd8 431 helpful votes
“this refers to the branch in Hillcrest”
4 of 5 bubbles Reviewed August 28, 2013

would like to compliment on service, good cappuccino and especially attitude. i got stuck on an atm machine physically located on the wall next to this Mugg and Bean . the card was swallowed and Matthew the manager of M&Bean went out of his way to help, phone go to the nearest bank branch, really outstanding attitude

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank nicolas s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Venice, Italy
Level Contributor
25 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“King Shaka Airport branch not great !”
3 of 5 bubbles Reviewed July 12, 2013

I asked for a Burger without Picalilli whic duly arrived with picalilli and a fair amount of grease. The French Fries were dry and tasteless.

The service is well up to standard with a pleasant and efficent staff. The problem in in the Kitchen ! The Free Internet Service for 30 minuts is always welcome while travelling.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MARK O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Springs, California
Level Contributor
175 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
“Chain delivers wherever you dine....”
4 of 5 bubbles Reviewed June 28, 2013

Tasty well-prepared food from a varied menu. Good service and reasonable prices. Save room for the mile-high lemon meringue pie! Although did not eat here, but at Durban Airport and in Cape Town Airport and V&A Mall in Cape Town- got good consistent service.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jonagold4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban
Level Contributor
56 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Variety”
4 of 5 bubbles Reviewed March 18, 2013

The food is good and so is the service. There's a variety on the menu that caters for various cultures ie. vegetarians, many dishes that don't include beef and pork.

Visited March 2013
Helpful?
Thank SGovender108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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