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“Overpriced and noisy”

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Quarters Hotel Florida Road
Ranked #19 of 43 Hotels in Durban
Portland, Oregon
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Overpriced and noisy”
Reviewed February 18, 2012

This hotel is not up to par with other 4 star hotels that we have stayed in. It is overpriced for what they offer. A hotel at this price should have king size beds and should include wifi but they definitely try to nickel and dime you for everything. In our first room the air conditioner did not work and had a horrible smell. It took two staff members to check the room before they moved us to another room. Thankfully the room smelled better and was clean. We did not sleep well though because of all the bar traffic that began around 9pm and lasted for hours. The noise included honking, cars zooming by, people screaming and music from the bars. The car noise began again at 6am with buses and and other commuter traffic. We checked out early and now we are staying in a different 4 star hotel for the fraction of the price, with a pool, king size bed and free Internet!

Room Tip: You can hear people walking on the old wooden floors, ask for a room upstairs and away from the stai...
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel4life316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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118 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • French first
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  • Any
English first
Cardiff, United Kingdom
Level 6 Contributor
176 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed February 10, 2012

Not your normal hotel, thank god, but a place with real character that shows just how to do things right. This place is a real find, the rooms are all adapted from a house and it feels far more like a B&B than a hotel in terms of intimacy, friendliness and cosiness. The rooms are dressed to a high standard, interestingly though they have a coarse rope textured floor which might not suit all tastes but is undoubtedly hard wearing.
The rooms have all you need to stay in them, though the additional cost of WiFi was a bit of a surprise in a hotel of this character and quality. The rooms have good quality coffee, tea, biscuits and cafetieres, large clean bathrooms and big beds.
The one main concern is noise. The houses have the original sash windows and these do not stop sound as well as modern windows. The hotel is on a busy junction and in the day noise is quite high, however the noise level falls off by evening, although I understand Friday/Saturday nights can be loud on adjacent Florida Road. I slept with no problems, and I think all but light sleepers should be fine.
The location of the hotel is very handy for the bars and restaurant on Florida Road, and none of the local attractions in Durban are far away.
The food in the hotel is excellent and there is a great selection of local eateries to suit all tastes and wallets. You will not go hungry here, in fact you will need to return to try the rest of the availabale places.
This once again is a hotel I would not hesitate to return to.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank YBOD98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cape town
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 6, 2012

A splendid fews day spent in this stylish sophisticated boutique hotel situated a 3 minute car ride from the Durban beachfront with easy access to other areas of Durban. Beautifully decorated in soft furnishings well-suited to the style of the building. The room on ground level was easy access and we could stroll to the conservatory style dining-room for breakfast, lunch or dinner. We chose to eat most of our meals there as the food was delicious with great attention to detail. Exceptionally friendly staff rounded off a lovely stay at The Quarters. We will definitely be back again and would gladly recommend this hotel.

Room Tip: Request a quiet room which is situated in the middle of the buildings. We preferred ground-floor.
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hjhack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
73 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed January 11, 2012

The other reviews have pretty much said it: this is a stylish boutique (this word means something for once; its a small hotel and as spread over four townhouses you feel a proper sense of intimacy about the place, and furnishings smart and neutral without being minimalist in any way) hotel. It has friendly and helpful staff and is in a good location. I was a bit worried about the noise as next to two large roads, but this wasn't a problem even with the air con turned off - some rooms may be noisier than others though so if you're a light sleeper best to request a quiet room just in case. Breakfasts are good too. Might be a little on the pricey side for what it is as one reviewer recently wrote, but having travelled around KZN for a couple of weeks I don't think it's too much out. All in all, warmly recommended.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank H_Alst0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Termoli, Italy
Level 5 Contributor
65 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed August 17, 2011

I spent one night in this hotel and some things are not coherent with level of price paid. I booked from booking a night at a price of about 140 euros for double room included breakfast. It seems not that much, but in durban a one day pass for bus is 1 euro, and dinner in nearby florida road is 20 euros for 2 persons. The value is not that good! The room is excellent. Nothing to say about it, except for one reason. Quarters is a group of 2 storeys colonial houses, so every room edges a road. Mine is located at a crossroad of two highly traffic road. Horrible sound insulation. I asked for a changed and i was promptly offered for a room on a side road which was much better.
I had another problem with breakfast. Once i was seated the waiter gave me a menu with prices on it. I didn't remember if breakfast was included in my tariff, so the waiter go and asked for it, saying that it was Not included. After the breakfast i checked out and the receptionist said nothing more was given. Luckily. A bit more of information would be helpful.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Domenico D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed June 18, 2011

The Staff at Quarters were very friendly and always helpful.
The layout of the hotel is a little strange, with 4 houses that have been converted into hotel rooms. At first the whole thing seems a little disjointed, but after a day here, it kind of makes sense, and has a homely feel to it.

All the meals I had at the Brassiere were delicious and quick to come to the table.
There's also plenty of good restaurants a short walk away in Florida Rd if you want some more variety.
I highly recommend Butcher Boys steak house, great value, and great steak.

If there were a fridge in the room, it'd be a perfect score all round.

  • Stayed June 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Way_out_whoop_whoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level 3 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 2, 2011

Just finished my third Comrades Marathon and with it, my third stay at the fabulous Quarters Hotel. Terrific, friendly property. Shannon and the rest of the staff are just so incredibly helpful with all aspects of your visit. For example, they staffed up at 4am to ensure the Comrades Marathon runners staying with them had a proper breakfast before heading out.
The location, on Florida Road, is far superior to a downtown or beach location. Take a five minute taxi ride to those areas during the day for a visit, but stay at the Quarters. Many restaurants and bars within a 5 min walk of hotel, all very safe. (private security seems to be on every street corner) In three years down there, have never felt unsafe on Florida Road, while downtown and Hilton area can be a bit dodgy at night. (Although I must say Durban has improved the beach experience quite a bit over the past couple of years)

  • Stayed May 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lsbuffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quarters Hotel Florida Road

Property: Quarters Hotel Florida Road
Address: 101 Florida Road | Morningside, Durban 4001, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#7 Business Hotel in Durban
#7 On the Beach Hotel in Durban
#13 Luxury Hotel in Durban
Price Range (Based on Average Rates): $
Hotel Class:4 star — Quarters Hotel Florida Road 4*
Number of rooms: 25
Official Description (provided by the hotel):
In 1999, Durban businessman and entrepreneur Robert Maingard had an inspiration to convert four Victorian homes on Durban’s Florida Road in the suburb of Morningside into a luxury boutique hotel. Restored to their former glory, these beautiful buildings were transformed into “Quarters Hotel Florida Road.” Since opening its doors in 1997, Quarters Hotel Florida Road has become the hotel of choice for many guests who regularly return to stay at Quarters. In 2008 an ideal property became available on Avondale Road, a short (walking) distance from the original Quarters and the decision was taken to convert the property into “Quarters Hotel Avondale Road.” Again meticulous restoration was done to its original Edwardian architecture. All the luxury and outstanding service synonymous with the Quarters Brand is apparent in Quarters Hotel Avondale Road. ... more   less 
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Also Known As:
Quarters Hotel Durban

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