Over the past three decades I have seen this graceful "dame" being butchered to a pathetic entity not capable of looking after herself, LET ALONE GUESTS PAYING THREE TIMES the rate they pay at similar hotels etc. and still get value for money.
ROOMS: Clean, but room service check lists are non-existance as old safes, new TVs & Fridges are never 100% functioning.
RESTAURANTS: "Opened" and "closed" with no prior warning, so NO choices, but the Coffee Shop with its filthy pieces of garbage called a MENU - service non-existant, and no CLUE what a TRADITIONAL BOBOTI id all about, with GRILL ROOM Buffet closed for PRIVATE FUNCTIONS with no option but to go out for a meal in the most dangerous part of a once elegant city, but now an open invitation to mugged and raped!!!
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- Also Known As:
- Royal Hotel Durban