We decided to stop over in Durban after a delightful week on the North Coast of the KwaZulu Natal Province of South Africa.
The hotel reception appeared clean and professional. We stayed in a sea-facing room on the third floor. On arrival at our room, we were unable to open the door as the electronic lock mechanism was jammed. We had to wait about 10 minutes for technical services to sort out the problem.
On entering the room we found it to be exceptionally small with two single beds placed together to make up for a double bed. The bed was comfortable but the linen had a very strong bleach odour. Complimentary chocolates were placed on both pillows.
The bathroom appeared grimy and requires an urgent upgrade.
Three pay-per-view porn channels in the hotel, at a cost of R150 per night, were prominently advertised on the TV screen.
The noise level was unbearable. The sea view from the hotel is partially obstructed by a playground called “Fun World”. A fairly busy road also runs in front of the hotel. There was constant screaming from the playground in front of the hotel. During the night cars hooted in the street and several intoxicated people walked past and shouted loudly up to the early hours of the morning. This culminated in a sleepless night.
Parking is in the basement of the hotel building. There are very few parking bays available and the fee is exorbitant at R60 per night.
The highlight of our stay at the Protea Hotel Edward was when we finally checked out. Even though we only stayed for a single night, we found it to be one night too long. We shall never return.
- Official Description (provided by the hotel):
- The Protea Hotel by Marriott(R) Durban Edward harks back to a time of Victorian elegance. This world-famous hotel has played host to princes and presidents, field marshals, millionaires and movie stars since 1911. Whether you are travelling for business or leisure purposes, the Protea Hotel by Marriott(R) Durban Edward is ideally situated on the Golden Mile. Take off your shoes and feel the soft, beach sand between your toes. Make sure you have your swimsuit because a dive in the warm waters of the Indian Ocean is hard to resist. Cool off whilst you walk along the promenade, which allows you to walk from uShaka Marine world to Suncoast Casino. For those travelling on business we are situated 5 minutes away from Durban CBD and the ICC (International Convention Centre). We are within easy access to all major highways and King Shaka Airport is a mere 35 minutes away so getting to all those meetings is not a hassle. Return to our graceful and stylish rooms, which are all equipped with LCD TV's, en-suite bathrooms, executive work desks, wireless internet access and over half of the rooms have remarkable sea views. The Protea Hotel by Marriott(R) Durban Edward with its personalised friendly service and extremely comfortable rooms offers a luxurious holiday experience or a professional business trip. ... more less
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