The Blue Waters Hotel is a well-known landmark on Durban's North Beach, a Grand Ole Lady of old-world hotels, ideally situated, close to the beach and in walking distance to many attractions the Parade has to offer. BUT .... it was grossly let down by BAD SERVICE!!! From the check-in to the housekeeping staff who would not stand aside to let me as a guest pass with luggage, to no response from room service! It was Wendy and my 3rd year wedding anniversary and we decided to spend our anniversary weekend at this hotel, what we thought would be a romantic getaway. What a mission it was to just get a small bucket of ice and two chamgne glasses ... by the time it eventually arrived (after I had to run down to reception as room service was unavailable), the bottle had already been emptied into tea cups.
The breakfast buffet was average but, once again, service was poor, having been ignored several times for a cup of coffee.
The Blue Dolphin cafe will not see us again either! Staff bickering among each other; no prompt service, letting us wait nearly 10 minutes before being able to order something .... and the pizza! The PIZZA! This joint boasts of the best tasting and best priced pizza in Durban! What a joke! It was the best of the worst pizza I have ever had the misfortune of tasting!
Thank you to the management and staff of Blue Waters Hotel for providing us with a miserable anniversary weekend. But even worse ... disprect to a Grand Ole Lady!
- Official Description (provided by the hotel):
- The Blue Waters Hotel is a three star beach front hotel located on Durban's famous Golden Mile in KwaZulu-Natal, South Africa. The Blue Waters Hotel specializes in offering the best accommodation at affordable rates to corporate business, honeymooners, sports teams, groups and holiday makers alike. We also specialize in hosting unforgettable wedding receptions. We have a number of wedding venues to choose from depending on the size of the function required. The hotel offers business conference and function facilities for small to large events. ... more less
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- Also Known As:
- Blue Waters Hotel Durban
- Blue Waters Durban