In our 16 day trip the Balmoral was advertised as a luxurious beach side hotel where we could enjoy the luxury of a four star hotel.
It turned out to be the biggest disappointment. We were put in a room so small it was more like a closet than a room. The window looked out onto the backside parking area. Towels were stained (not just a few stains but 'yuck I don't want to know who used this before me' type stains.)
It seems like the hotel doesn't have its priorities straight. It wants to look like a posh hotel on the golden mile in Durban, but every penny spent on its appearance is a penny lost on quality of service.
Staff was quite indifferent; it almost felt like it was a hassle to them that there were guests.
Not all was bad though; breakfast was good: lots of choice with cooked to order eggs and a big buffet with lots of different foods.
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Expedia, Orbitz, Hotels.com, Booking.com, Cancelon, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Agoda and HotelQuickly so you can book your Balmoral Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Balmoral Hotel Durban