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“Very comfortable and enjoyable stay”

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Southern Sun Elangeni & Maharani
Ranked #2 of 43 Hotels in Durban
Certificate of Excellence
Reviewed July 18, 2014

We stayed at the Maharani for four nights and thoroughly enjoyed our holiday. We were not happy with our initial room right next to the lift, so we were upgraded at no extra cost. The location of the hotel in the centre of Durban's Golden Mile is perfect. There are long stretches of walks; many choices of restaurants; a myriad activities and a safe and clean environment. The hotel service was friendly and efficient. We enjoyed bountiful breakfasts at both the Maharani and Elangeni hotels and it added variety to have a choice of both hotels. Our stay was warm, relaxing, comfortable, and one which we would be happy to repeat. Access to wi-fi in our room was an added boon.

Stayed: July 2014, traveled as a couple
1  Thank Jeanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this reviewResponded July 19, 2014

Thank you for taking the time to post your review.

I am delighted that you had a great stay and enjoyed the variety of facilities we offer as a complex.

We look forward to welcoming you back when you next travel to Durban.

Regards

Samantha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,964)
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1,394 - 1,400 of 1,964 reviews

Reviewed July 17, 2014

Keep the good service you used to render , also there was a promise that if you are a guese with a guese number yu will have the card with your guese number , please Elangeni let that be so it will help us recommend you to our friends and collegues

  • Stayed: July 2014, traveled on business
    • Value
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Review collected in partnership with Tsogo Sun Hotels
Thank Nomvisiswano N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this reviewResponded July 19, 2014

Thank you for taking the time to post your review.

I presume you are referring to our Frequent Guest programme? We have recently enhanced the programme, with new cards which were sent to members. Please contact me on Samantha.Croft @tsogosun.com so that I can assist you to obtain your membership card.

Regards

Samantha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2014

Hotel is superb & staff that cater to your every whim. A stone's throw to the beach & a short shuttle ride wiƪƪ get you to Ushaka Marine World & Suncoast Casino. Rooms were 10/10. Can't wait to return

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Zyda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this reviewResponded July 19, 2014

Thank you for taking the time to post your review.

I am delighted that you had a great stay and managed to visit some of the attractions close to the hotel.

We look forward to welcoming you back when you next travel to Durban.

Regards

Samantha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2014

Elangeni and Maharani are the nice and easy located Tsogo Sun hotel on the North beach Durban. Has got quiet areas for business purposes and accommodating couples, family and solo. You will experience a spoiled of different restaurants with excellent services of the staff from arrival,reception, and e.t.c.

Room Tip: Rooms on the east side have good view of the sea and the nice morning view of the sun rising from th...
  • Stayed: July 2014, traveled on business
    • Location
    • Rooms
    • Service
Thank Fanny N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this reviewResponded July 19, 2014

Thank you for taking the time to post your review.

I am delighted that you had a memorable stay and look forward to welcoming you back in the near future.

Regards

Samantha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2014

stay here when i'm in Durban on business. the service is always good, friendly and efficient. rooms are average, however clean and comfortable.

the hotel restaurant and breakfast area have a huge spread to choose from, so watch not to over eat, as the food is really good!

there is parking outside and hotel parking which is convenient. the location is very central and the beach is just across the road for those wanting to take a walk or swim.

this last trip the hotel was hosting a musical tournament, which meant the hotel was full of high school children and was extremely noisy.

the hotel has free wi-fi too.

Room Tip: ask for a room on the higher floors as the views are amazing
  • Stayed: July 2014, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Marisi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this reviewResponded July 19, 2014

Thank you for taking the time to post your review.

I am delighted that you had a great stay, despite the noise caused by the group.

The bedrooms at the Elangeni tower form part of the final phase of the refurbishment programme, however, the bedrooms at the Maharani tower have already undergone a refurbishment, which you may find more comfortable.

We look forward to welcoming you back when you next travel to Durban.

Regards

Samantha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2014

We stayed in the Maharani Hotel, which was recently refurbished. The hotel interior is very elegant and the room (Superior King on the 22nd floor) was very spacious and comfortable. A huge bed, plus a nice lounge area.
Amazing sea views from the wide, opening windows.
All staff were extremely friendly and helpful. Breakfast was good, the usual South African English breakfast spread and quite a good selection of breads. A nice touch was that special coffees (freshly made cappuccino, Americano and others) were included in the breakfast buffet. Many other hotels charge extra for these.
Durban itself was an eye-opener. This was my first leisure visit in many decades and the city was just amazing. The beachfront area is really safe and busy day and night. It was wonderful to go for very long walks along the boardwalk, just enjoying the relaxed lifestyle of this wonderful city. People were cycling, skateboarding, going for Rickshaw rides, swimming, fishing - everyone seemed to be having loads of fun.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank zaguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this reviewResponded July 19, 2014

Thank you for taking the time to post your review.

I am delighted that not only did you enjoy the upgrade of the Maharani tower, but also the improvements made to Durban as a City. Our promenade is truly superb and one of Durban's greatest assets.

We look forward to welcoming you back to Durban soon.

Regards

Samantha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014

We arrived early and after being asked to wait a few hours we were rewarded with a room with a view (19th floor). Staff were friendly and happy to assist with any request.
We thought the buffet was excellent, the food was fresh and very enjoyable. We also received a late checkout at no additional cost.
The location was good, with east walking distance to the beach and the walking areas.
Had a great tour of Durban arrange by the concierge (thank you)
Will use this hotel again when in Durban

  • Stayed: July 2014, traveled with family
    • Value
    • Rooms
    • Service
Thank Kay C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this reviewResponded July 19, 2014

Thank you for taking the time to post your review.

I am delighted that you had a memorable stay and managed to enjoy the facilities that Durban has to offer.

We look forward to welcoming you back when you next visit South Africa.

Regards

Samantha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Southern Sun Elangeni & Maharani

Address: 63 OR O R Tambo Parade | North Beach, Durban 4001, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Durban
#1 On the Beach Hotel in Durban
#2 Business Hotel in Durban
Price Range: $107 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Elangeni & Maharani 4*
Number of rooms: 449
Official Description (provided by the hotel):
Radiating energy and elegance across the Golden Mile, Southern Sun Elangeni & Maharani invites you to take your place in the sun. From the stylish bedrooms with breath-taking sea-views to the variety of restaurants and recreation facilities, visitors can look forward to the vibrancy, colour and culture of Durban's premier hotel destination offering more choice than ever before, from service and hospitality through to accommodation and dining. Absolutely everything under one sun! ... more   less 
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Also Known As:
Southern Sun Elangeni Durban
Elangeni Hotel Durban

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