The booking process was flawed. Even though I made a concise request for inter-leading rooms I could not be assisted the first time around. I had to make numerous calls since my booking on 1 April up until the day before check-in to finally get the rooms configuration which I wanted. Room service needs to improve. We ordered the seafood basket which drenched in oil. The sandwich was rather small. Response times were slow as well. When I checked in I paid for parking & the tourism as requested to ensure that I would have a speedy checkout. This was not the case since the parking was loaded once again and had to be rectified resulting in me having to pay in a small amount which could not be removed from the system. The delay was more of a concern since I had to travel a fair distance.
- Official Description (provided by the hotel):
- Radiating energy and elegance across the Golden Mile, Southern Sun Elangeni & Maharani invites you to take your place in the sun. From the stylish bedrooms with breath-taking sea-views to the variety of restaurants and recreation facilities, visitors can look forward to the vibrancy, colour and culture of Durban's premier hotel destination offering more choice than ever before, from service and hospitality through to accommodation and dining. Absolutely everything under one sun! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Travelocity, TripOnline SA and Cancelon so you can book your Southern Sun Elangeni & Maharani reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Southern Sun Elangeni Durban
- Elangeni Hotel Durban