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“under repair”

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Southern Sun Elangeni & Maharani
Ranked #2 of 42 Hotels in Durban
Certificate of Excellence
Pune, India
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“under repair”
Reviewed March 8, 2013

the hotel has a fantastic view of the beach but it is under repairs and looks tettered down.
rooms are small but cosy. the people are friendly and helpful. theres a flea market which happens every sunday next to the hotel.good value for money.

Room Tip: ask for beach view rooms
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vanessa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this review, March 21, 2013
Thank you for taking the time to post your review.

Please accept my sincere apologies for the disruption caused duting the renovations - these renovations will be completed by July 2013 and will certainly enhance the overall guest experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,724 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (300)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Richmond, VA
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 7, 2013

My first time in Durban, and this place made a great welcome. Location right on the beach and boardwalk, where there's lot so to do (rent bikes, skates, kayaks, etc). All rooms have ocean views. My room on the 22nd floor had incredible panorama. You could open the window and hear the surf at night, and watch the sunrise over the Indian Ocean in the morning. Nice breakfast buffet (I recommended omellette to order, capuccino, and wheat toast, and exotic blends of fruit juice, all made to order). Staff was very friendly and helpful. Young bar staff happily gave me lessons in basic Zulu phrases ("Sawubona" - Hello), Good value. If you're looking for beachfront location, his is your place. However, many other sights in Durban (botanical gardens, museums, Florida Road restaurant district, universities) are going to require taxis.

Room Tip: All rooms are ocean view--probably higher you go the more panoramic.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank makabla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this review, March 22, 2013
Thank you for taking the time to post your review.

I am delighted that you enjoyed your time in Durban, experiencing the local attractions and look forward to welcoming you back in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 6, 2013

love this hotel, my favourite in Durban. Always clean, great service, superstaff and lovely food. Superb location and safe area. No crowds. Good place to relax and unwind. Beautiful pool area. highly recommended- great value for money

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShashReshal2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this review, March 22, 2013
Thank you for taking the time to post your review.

I am delighted that we are your favourite in Durban and look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
2 reviews
Reviewed March 5, 2013

It was my mums birthday on the 23 February 2013 and i purchased a groupon deal, thinking that because it was a discounted meal offer the service and the food wouldnt be all that grand, however i took along our closest friends and family and to be honest it was the best i mean best food we had ever had and i felt so glad sharing this experience with my friend and family, the chef gets a big thumbs up as well as the staff quick,efficient on the ball!!! The place is stunning and absolutely neat- Well Done!!!

Room Tip: Did not stay,only had supper
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Famida K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this review, March 21, 2013
Thank you for taking the time to post your review.

We were overwhelmed with the response fro mthe Groupon offering and have all your details, so will be communicating with you on a regular basis regarding our dining offerings.

We look forward to welcoming you back soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Massachusetts
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 5, 2013

This is a great location in Durban and will be greater once the renovations are completed in 2014. I did not select this hotel as I am a tag-a-long on my wife's business trip. However, the fact that the property is under going a substanial renovation was not mentioned at the time of reservation. Today, workers climbed past our windows to do more chiseling and loud, noisey work. I was granted gym priviledges at the sister property next door.
Our room was clean and well maintained.but it is not organized for a business person. One must make a personal appearance at the front desk to get an internet id and password. They could not change a few $US into Rand but they did arrange to take me to a local bank. After a +30 hour flight, our room was not ready and the king bed we requested was not availablle...until i asked if there was another hotel nearby.
The hotel restaurant people are very nice but the front desk people seem slow or uninformed on several occassions. The conceirges are solid with taxis, restaurant reservations, etc. Eugene was great in the breakfast restaurant.
Wait a year and this should be an excellent vacation spot. The in house Japanese restaurant is good and we walked to Havana Grill, and taxi'd to Cafe Fish, both worth the trip.
Enjoy in 2014!

Room Tip: People warned us to be careful as the area is sketchy but my wife and i had no problems walking alon...
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CToye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this review, March 21, 2013
Thank you for taking the time to post your review.

Please accept my sincere apologies for the lapse in service standards experienced from the front desk and the distruptions caused by our renovations. The renovations will be completed by July 2013 - which will enhance your future stays.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East London, Eastern Cape, South Africa
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 4, 2013

The Elangeni hotel has always treated me and my family well. Even during this business stay, the standard of efficiency was maintained from the moment I arrived to the time I departed. I liked the fact that I was assured of my shuttle service back to the airport the day before I needed the service and I was then called in the morning to be informed when the shuttle arrived. This made me not to worry that I will miss the flight.

The in dining experience was superb choosing from a wide selection of dishes ranging from seafood, curries and roast meat , catering for most palates.

The current renovations of merging Elangeni and North Coast are well displayed and one is assured of as little disturbance as humanely possible during the process.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toyota N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this review, March 21, 2013
Thank you for taking the time to post your review and for your patience and understanding regarding the disruptions due to the refurbishment.

I am delighted that you had a great stay and assure you that the new look of the Elangeni will most definitely enhance your future stays.

We look forward to welcoming you back in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
261 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed March 3, 2013

Recently we needed to spend a night in the Durban area and were keen to return to the old area of Durban beach. The new combination of the old Elangeni and Maharani hotels is great and the staff were wonderful. The only department lacking efficiency and pleasantness was reception.

Room Tip: Go for a sea view and insist on a non smoking room if this is an issue for you.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this review, March 21, 2013
Thank you for taking the time to post your review. I am delighted that you had a memorable stay and look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Southern Sun Elangeni & Maharani

Property: Southern Sun Elangeni & Maharani
Address: 63 OR O R Tambo Parade | North Beach, Durban 4001, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Durban
#1 On the Beach Hotel in Durban
#2 Business Hotel in Durban
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Elangeni & Maharani 4*
Number of rooms: 449
Official Description (provided by the hotel):
Radiating energy and elegance across the Golden Mile, Southern Sun Elangeni & Maharani invites you to take your place in the sun. From the stylish bedrooms with breath-taking sea-views to the variety of restaurants and recreation facilities, visitors can look forward to the vibrancy, colour and culture of Durban's premier hotel destination offering more choice than ever before, from service and hospitality through to accommodation and dining. Absolutely everything under one sun! ... more   less 
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Also Known As:
Southern Sun Elangeni Durban
Elangeni Hotel Durban

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