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“Wifi”

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Garden Court South Beach
Ranked #4 of 44 Hotels in Durban
Certificate of Excellence
Reviewed August 5, 2014

Wifi not working from 21st floor. Staff was welcoming and helpful. I forgot some of my shoes on departure, and when I called to let them know, they located them and kept them until I send somebody to get them

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Tsogo Sun Hotels
Thank Thabiso2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmarHurjan, General Manager at Garden Court South Beach, responded to this reviewResponded August 29, 2014

Dear Valued Guest

Thank you for taking the time to post this review. We really appreciate your support.

Please accept our sincere apologies for any inconvenience caused by the wifi. We have begun an extensive programme to address this issue. The improved system will be in place from October 2014.

We look forward to welcoming you back soon.

Kind regards
Amar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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956 - 962 of 1,222 reviews

Reviewed August 5, 2014

I chose this hotel because it ticked all the boxes I wanted:
*Durban's tourist attractions were in close proximity
*Amazing views of the city + sea at day/night
*Easy access to the beach
*Cabs/taxis available at your beck & call
*Clean + comfortable room, and sufficient amenities + facilities.
*The rates are very affordable, thus Garden Court South Beach can accommodate any market segment of locals and/or travelers.

We had a memorable stay and the staff at this hotel were excellent, friendly, and helpful.

Thank you to all the staff at Garden Court South Beach! :-)

  • Stayed: August 2014, traveled with friends
    • Value
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Review collected in partnership with Tsogo Sun Hotels
2  Thank Leshern N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmarHurjan, General Manager at Garden Court South Beach, responded to this reviewResponded August 22, 2014

Dear Valued Guest

We are so glad that you had a good stay, and that we could help make the birthday a memorable one. Please come back soon.

Kind regards
Amar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2014

The stay was average, nothing excited me. There was a dirty bar of soap full of hair behind the door in the bathroom. Other than that the room was clean with standard amenities. Given that small children stay at your hotel, I would make sure that plugs that are not used are closed. Breakfast was standard but enjoyable except the sausages were horrible. The check-in was very slow and we were not offered any refreshments. The welcoming "manager" at the door was the worst though there are not enough characters left to describe his dismal service. Other than that the hotel offered what we expected and we enjoyed our time.

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Mandy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmarHurjan, General Manager at Garden Court South Beach, responded to this reviewResponded August 22, 2014

Dear Valued Guest

Thank you for taking the time to post your review. Please accept our sincere apologies for the lapses in standard which you have experienced. The Food and Beverage team have changed the sausages. Please do not hesitate to contact a member of the management team if we can help in any way, on future visits.

We really appreciate your support, many thanks.

Kind regards
Amar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2014

Excellent view of the sea we need more parking the location is a great place our beds are comfortable stuff are friendly. We need different breakfast daily because most times we book the hotel for a week and get tired of the same breakfast



  • Stayed: June 2014, traveled with family
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    • Cleanliness
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Review collected in partnership with Tsogo Sun Hotels
Thank Seggie68 C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmarHurjan, General Manager at Garden Court South Beach, responded to this reviewResponded August 22, 2014

Dear Valued Guest

Many thanks for your support, and for taking the time to complete this review. We have forwarded your suggestions to our Food and Beverage team for implementation.

We look forward to welcoming you back soon.

Kind regards
Amar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2014

Chech in time must be implemented to avoid visitors staying outside.the breakfats was excelent ,room was also great with the sea view,the wi-fi network was not working all weekend, the desk wa sbit old,i expected to fint a mini bar fridge and it was not there,the coffe facility had only 1 sachet of coffie.




  • Stayed: July 2014, traveled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with Tsogo Sun Hotels
Thank Thomo Gloria T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmarHurjan, General Manager at Garden Court South Beach, responded to this reviewResponded August 6, 2014

Dear Valued Guest

We are thrilled that you enjoyed the breakfast and the view, many thanks for your support. Check in time is from 14h00, and check out time is by 11h00, but we do try and accommodate guests outside of those parameters when-ever possible.

Please accept our sincere apologies for the inconvenience caused by the wi-fi. Our IT Development department is currently engaged on an extensive project to ensure connectivity at all times. We are in discussions with our brand standards committee, regarding the mini-bar fridge.

Thank you so much for taking the time to post such constructive feedback. The team look forward to welcoming you back soon.

Kind regards
Amar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2014

all services were ofgood quality- room services, check in and out , breakfast services staff wer goog and parking was was good and security were alwyas present televion was well connected , all the hotel room was clean

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Tsogo Sun Hotels
1  Thank Mbongeni M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmarHurjan, General Manager at Garden Court South Beach, responded to this reviewResponded August 5, 2014

Dear Valued Guest

Thank you so much for your well considered and constructive feedback. The team here at Garden Court South Beach really appreciates your support. We look forward to welcoming you back soon.

Kind regards
Amar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2014

I appreciated the reservation service from Sereena to book me into one of the paraplegic rooms as I am in a wheelchair.
My stay was fantastic.
Keep up the good work.
The weather in Durban was also fantastic for this time of winter.
Thank you.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Reon V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmarHurjan, General Manager at Garden Court South Beach, responded to this reviewResponded August 5, 2014

Dear Valued Guest

We are so happy that you enjoyed your stay. Thank you so much for your loyal support. The team look forward to welcoming you back soon.

Kind regards
Amar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Garden Court South Beach

Address: 73 OR Tambo Parade, Durban 4056, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Durban
#2 On the Beach Hotel in Durban
#3 Best Value Hotel in Durban
Price Range: $84 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Court South Beach 3*
Number of rooms: 414
Official Description (provided by the hotel):
Situated amidst the hustle and bustle of Durban, this affordable family-friendly hotel offers stunning panoramic views of the historic Durban Harbour and the Indian Ocean. A stone’s throw from the modern aquarium and oceanarium, uShaka Marine World, this hotel also allows for easy access to the SunCoast Casino and Entertainment complex, miles of golden beaches and the culturally rich Durban CBD. This Garden Court Hotel is the ideal destination for business and leisure travellers. ... more   less 
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Also Known As:
Garden Court - South Beach Hotel Durban

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