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“Great rooms, poor service and no alcohol allowed on the premises”

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Silver Oaks Boutique Hotel
Ranked #178 of 255 Durban B&B and Inns
Pietermaritzburg, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great rooms, poor service and no alcohol allowed on the premises”
Reviewed December 22, 2013

The spa bath was amazing, I wish the same could be said for the hospitality. My boyfriend and I were only informed of the rule that no alcohol is allowed onto the premises upon arrival at the hotel, this is despite the fact that on the hotels website there is a picture of a bottle of wine being chilled with two wine glasses. Upon inquiry from the not so polite manager we were informed that the wine on the website was non-alcoholic which is not the impression that the picture itself gives. I will definitely not be going back.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tammy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
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English first
Leeds
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 24, 2012

Stayed at this hotel in February. Had a great stay and thanks to Cheryl for being so helpful. First time in Durban and on my own it was a lovely base and safe place to be. Helpful staff, great security, take away breakfast and access to computer to Skype home. Couldn't have had a better stay anywhere.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LeedsLynda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silver Oaks Boutique Hotel

Property: Silver Oaks Boutique Hotel
Address: 17 Silverton Road | Musgrave, Durban 4309, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #178 of 255 B&Bs / Inns in Durban
Price Range (Based on Average Rates): $
Hotel Class:4 star — Silver Oaks Boutique Hotel 4*
Number of rooms: 11
Official Description (provided by the hotel):
This charming boutique hotel is set back from the road in Durban’s tree-lined Berea, and lies within walking distance of the upmarket Musgrave Centre. Easy access to the freeway and close proximity to the airport make this the ideal venue for a business stopover or for a leisurely getaway. ... more   less 
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