We booked two rooms for 4 nights after reading great reviews on Tripadvisor. My room upstairs faced the church and I asked to be moved as I could not sleep with the sound of cars racing down the road. Despite moving the walls are thin and I could hear footsteps in the corridor and sounds from the kitchen- I am by no means a light sleeper so was surprised by this in such a solid looking building.
Excellent location, wonderful staff though sloppy housekeeping (stained towels in the room) and my room had a damp odour. The breakfasts were great though our vegetarian dinner on night 3 was terrible.
The only redeeming factor is the staff (from the security, reception through to our lovely breakfast waitress) who were obliging, kind and very warm. They really took excellent care of my parents.
Better use should be made of the space and there is a need for a warm inviting lounge where guests can relax and have a drink. The conference room looks awkward and is empty most of the time - could be used better. The St James has a lot of potential and I hope they get things right in future.
- Official Description (provided by the hotel):
- Originally the home of Corobrick founder Robert Storm who built it in 1892, the guesthouse is steeped in Durban history and retains much of its old world charm. The 15 bedrooms are individually decorated in a classically elegant style with some having a view over the century's old St James church while others look over the hotel's peaceful garden patio. Being close to the trendy eateries of Florida Road, Durban's beachfront, major sports stadiums (Kings Park and Moses Mabhida Football Stadium), golf courses and Jameson and Mitchell Parks means all Durban's attractions are just a short drive away. The guesthouse is ideal for small meetings, conferences and private dinners and is well equipped to ensure business runs smoothly and efficiently. For business guests, the guesthouse is well-placed for access to the ICC, as well as quick freeway access to the Umhlanga Ridge precinct. ... more less
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