I spent one night at Docklands for a corporate event. The staff, while good intentioned, are a bit clueless. The decor is attempting to be urban and minimalist, but it comes across as dull and strangely unsettling.
It is not in a good area and originally my room was facing the courtyard which proved to be very noisy so I requested a move. After a bit of fuss I was moved to a dock facing room - one thing with docks - they're operating 24/7 which means trucks, forklifts and cranes can be heard throughout the night.
The room facing the docks was clean and well laid out but the bed was not fantastic, nor was the shower and the desk was very small.
That said, the restaurant was excellent with good food and prompt, polite and friendly service.
I would recommend looking elsewhere.
- Official Description (provided by the hotel):
- The Three Cities Waterfront Hotel and Spa (Formally known as the Three Cities Docklands Hotel) is located in the historical Durban Point Precinct. On the door step of Ushaka Marine World, Durban ICC and the famous Durban Golden Mile. The Three Cities Waterfront Hotel and Spa offers a quiet oasis overlooking the Durban Harbour. Offering Wodka Restaurant and three conference venues, The Three Cities Waterfront Hotel and Spa is enjoyed by the local artist crowd. Historical Walls have been retained to envelope the recently refurbished Three Cities Waterfront Hotel and Spa. ... more less
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