This place has some potential but unfortunately not the most efficient staff. Although there are no family rooms at the hotel, we were assured that the room will be set up with beds for the kids. At check in this was not done as we were told that the rooms were not yet made up from the previous day and only corrected after many complaints late at night -9pm. We were moved to a larger sub-standard room (Rubble view - see attached photo) for the night and only moved to a more decent room the next day.
The rooms are generally comfortable with good finishing’s. There were plenty cockroaches and mosquitoes around. Showers are not particularly well designed in some of the rooms as there are no shower doors or curtains resulting in wet bathroom floors. The rooms do not have energy efficient lighting probably as a ploy to keep up the “dock look and feel” (use of shabby lamps with Incandescent light bulbs) which further increases the mosquito problem. Aircons were not fully effective in any of the three rooms we stayed in. The breakfast was pretty decent.
The rooms from the 3rd floor onwards proved a much better experience.
- Official Description (provided by the hotel):
- The Three Cities Waterfront Hotel and Spa (Formally known as the Three Cities Docklands Hotel) is located in the historical Durban Point Precinct. On the door step of Ushaka Marine World, Durban ICC and the famous Durban Golden Mile. The Three Cities Waterfront Hotel and Spa offers a quiet oasis overlooking the Durban Harbour. Offering Wodka Restaurant and three conference venues, The Three Cities Waterfront Hotel and Spa is enjoyed by the local artist crowd. Historical Walls have been retained to envelope the recently refurbished Three Cities Waterfront Hotel and Spa. ... more less
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