I was booked into room 11, which had no safe, The intercom of the front gate was in that room. It went off on Saturday 05h10! The shower was leaking onto the floor, with damage to the cubboard. When I reported it to the manager, I was told to throw towels on the floor. The room was not cleaned daily. When I arrived on the Friday night, there was no tray with a kettle, coffee etc, in the room. There were already towels lying on the floor. It looked like the room was not cleaned properly before my checking in. The carpet had several stains on it.
The rest of the rooms in the main house are beautiful and well maintained. I got the idea that I was booked into the servants quarter in order to try and accommodate all the delegates, but three of the group had to stay in another guest house in any case.
- Official Description (provided by the hotel):
- Ideally situated in the prestigious coastal suburb of Durban North, Auberge Hollandaise is a luxurious five star guesthouse tailored to the discerning corporate executive and international leisure traveller. Opulent comfort is standard with warm wooden floors, sumptuous decor and thoughtful attention to the smallest detail. Space is of the optimum in both the luxury suites and the public areas. ... more less
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