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“Really low budget place” 2 of 5 bubbles
Review of Maccauvlei on Vaal Lodge & Conference Centre

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Maccauvlei on Vaal Lodge & Conference Centre
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Really low budget place”
2 of 5 bubbles Reviewed December 26, 2013

We had reasonably good expectations of this place but a lot was left to be desired in the end. Let me start with the good stuff. The staff is very friendly. That's it. The service was very poor, it's as if the staff in the restaurant needed to get some sort of training as they had very little idea of how to render an even decent service. At the end of our dinner which need not be mentioned in any case, I asked for a cappuccino and I was told there was no milk. Are you kidding me? There was some sob story about how the bar and the kitchen don't belong to the same company and that was the reason the one could not give the other some milk.

The rooms are relatively clean, bed is not comfortable at all. The TV is rubbish, from the size, sound, channel selection and remote.
I didn't bother to look at the rest of the facilities as I ended up going cycling in the beautiful surrounding areas and I left the next morning. I must add that our dinner was slightly better but not good. Breakfast was really just standard.

Room Tip: I am not sure I have any valuable tips here.
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  • Stayed December 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank jcee77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaccauvleionVaal, Manager at Maccauvlei on Vaal Lodge & Conference Centre, responded to this review, January 10, 2014
Thank you for your valued feedback and the kind compliment to our staff despite the experiences you have had.
Our sincerest apologies for the inconvenience you have been caused and we appreciate you bringing this under our attention. We have undertaken to put the staff through extra training to ensure this does not happen again in future.
We would like to assure you this is not our norm and we truly pride ourselves in offering excellent service and always try to deliver on our promise in providing special experiences for special people.
An apology in itself is a small token, but we sincerely hope that you will receive it well and that we will have an opportunity to host you at Maccauvlei on Vaal in future.

Kind regards,
Lizinda Corbett
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
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English first
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Additional Information about Maccauvlei on Vaal Lodge & Conference Centre

Property: Maccauvlei on Vaal Lodge & Conference Centre
Address: Old Sasolburg Road | Viljoensdrift, Vereeniging 1929, South Africa
Location: South Africa > Gauteng > Vereeniging
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Specialty Lodging in Vereeniging
Price Range (Based on Average Rates): $
Number of rooms: 94
Official Description (provided by the hotel):
Maccauvlei on Vaal is a country conference venue in the Vaal that has perfected the art of hospitality to bring you successful events. Whether you're celebrating your wedding, taking the next big step in your business, encouraging your team or just in need of some down time... Maccauvlei on Vaal provides you with the space to be all that you can be. The on-site Zorgvliet Spa provides relaxing treatments and is the perfect addition to your country getaway. Enjoy a round of golf on the adjacent Maccauvlei Golf Course. ... more   less 

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