Beautiful high spec room, beautifully decorated, with a sitting out area, in a lovely spot. Friendly staff. Nearby forest/mountain trails. Delicious food at restaurant.
But...... they did not have our booking, we had brought the print out of it with us, plus emailed confirmation and, happily the room we booked - the only king- was available. It had not been cleaned but they set to preparing the room straight away and all was spotless by the time we were back from our afternoon walk.
We had expected there to be breakfast but none was available so we made the best of things - we always carry 'emergency' supplies of fruit and snacks for just such eventualities.
If you are planning to stay, and it is lovely don't just double check but triple check, (especially if you need breakfast), your arrangements.