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“I seen worse, but being OK is not good enough”
Review of Riverside Sun

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Riverside Sun
Ranked #1 of 6 Hotels in Vanderbijlpark
Certificate of Excellence
Reviewed February 27, 2012

Considering the cost of the stay, I'm greatly disappointed in the offering of the Riverside Sun Lifestyle Resort as it comes nowhere near that that we are used to being offered by Sun International. The hotel offers nothing exceptional and is very mediocre in most ways. Service is unfriendly, uncaring and very slow. The bar was understaffed throughout our stay and it took ages for staff to clean up in the bar lounge area, with previous visitor's mess cluttering the few available tables. Breakfast was above average and offered a nice range, but the evening buffet was expensive and not exceptional - I would recommend that visitors drive into town to find a more classy establishment and probably spend less.
The bedrooms are clean, but dated. The TV must be from the previous century and the Aircon sounded like a jet airplane on take-off! I was grateful for the shower faucet in the bath, but found it somewhat cramped and small. The quality of the linen was good and the bed offered a very good sleep, even though I have a bad back and mostly suffer when sleeping on a different bed.
The grounds are well maintained. This is definitely a family hotel (would not recommend it for honeymooners or couples for a romantic outing), as the pool area is noisy and constantly had kids running around the pool. Would have liked to see resort staff accommodating and keeping the kids busy, so that mom and dad can relax - I believe the facility is there, but saw zero effort in this regard from hotel staff.
The only great highlight of the visit (and the only reason why I will consider returning) is the waterfront. We were fortunate in having our own boat and throughly enjoyed the experience on the water. We were assisted in the launch of the boat - the boating area is very professional (remember to bring your skippers licence, buoyancy certficate etc, as this is requested).
Summary: The stay in itself is not worth it, but the outdoor experience is. Staff need a shake-up and the hotel a serious revamp to make it more appealing and modern.

Room Tip: Pay the premium to have a riverside view and request a room higher up as the lower floors do not pre...
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  • Stayed: February 2012, traveled with family
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1  Thank VonnieSouthAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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416 - 422 of 433 reviews

Reviewed February 21, 2012

rooms need to be upgraded
old tv and old aircon, aircon sounds like factories.

  • Stayed: February 2012, traveled as a couple
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2  Thank ashley d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2012

This hotel is well placed for a quite evening out

  • Stayed: February 2012
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Thank Mambushu_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2012

DO NOT STAY IN ROOM 506 ,if you want a sore back or stiff neck just try the beds... no kettle or telephone in room and if you ask for a ketting ,not once but twice, you can forget about it . Average hotel - otherwise not a bad hotel, lots of things to do if you have kids.

  • Stayed: January 2012, traveled with family
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1  Thank Gal00b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2012

Hotel has been rebranded a few times as I have been a regular guest over the years primarily because of it's location. Rooms have been pleasantly refreshed but bathrooms remain a feature from yesteryear! Staff & management are rather un-interested & sometimes arrogant but it seems this hotel has alot of government business so they can't really be bothered with the occasional leisure traveller. Also, rates are not on par with the quality of the establishment. If I had to pick a single reason for visiting, it would be location as the hotel in literally on the river!

Room Tip: If u can't get a river-facing room, don't go! Also 'leisure' superior' & ...
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  • Stayed: January 2012, traveled as a couple
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1  Thank Zack D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2012

With lots of activities and facilities, the Riverside Lifestyle Resort was fun for the whole family. This resort provides for all ages, with the poolside a haven for playtime for the "River Rascals" the resorts kids activity program as well as for parents to sit down and relax alongside. The River Rascals program provides kids with hourly supervised activities throughout the day as well as a playroom housing various games and things to do. Kids ,and kids at heart, can enjoy the sturdy swing set and jungle gym.The bar provides guests with well made drinks all day but this is overridden by the slow and unfriendly service. There are great fishing spots alongside the riverbank. There are also exciting water-sports for an additional cost. During my stay we took a speed boat trip that was very exhilarating but dangerous as we were not given life jackets and two of the seats were broken. This was extremely disappointing considering the hefty fee we had to pay. My biggest problem with the resort was their pathetic service and unfriendly staff which was painfully slow but this could have been due to the fact that it was New Years and they might have been understaffed. The rooms were basic and livable but the bathroom lacked privacy as it had no locks on the doors. In the three days of my stay, the resort failed to fix the faulty lift which kept breaking. On of the good parts was that the resort provided halaal meals making for delicious convenient meals. The scenery was spectacular and unspoiled. Highly recommended!

  • Stayed: January 2012, traveled with family
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3  Thank Rumannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2011

This hotel has just been rebranded but looks like they only managed to increase their rates and lower their service offing’s. Too bad as the location is amazing but the general staff are incompetent and not willing to assist to help while all management can do is apologies for all the mistakes and mishaps that occur.
Not really impressed by the offerings of Southern Sun Lifestyle resort as this is my second visit to this brand. I feel you would be happier at a Garden Court hotel and would not regret spending the money you have at the Lifestyle brands.

Room Tip: Ensure you request a a river facing rooms and rather spend a little more and take a room with a quee...
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  • Stayed: December 2011, traveled as a couple
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1  Thank Dominic G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riverside Sun

Address: Cnr. Wenning & Emfuleni Drive, Vanderbijlpark 1900, South Africa (Formerly Riverside Lifestyle Resort)
Location: South Africa > Gauteng > Vanderbijlpark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Vanderbijlpark
Price Range: $170 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riverside Sun 3*
Number of rooms: 169
Official Description (provided by the hotel):
Ideal for both business and leisure travellers to Johannesburg the Riverside Sun is located on the banks of the majestic Vaal River. Only 40 minutes from Johannesburg this hotel offers spectacular views, a range of sporting and leisure activities as well as several fully equipped conference facilities. ... more   less 
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Also Known As:
Riverside Lifestyle Hotel Vanderbijlpark

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