I attended a conference at this hotel and arrived about an hour earlier to catch up on so much work, I sat in the lounge for nearly 25 minutes before a member of staff even acknowledged that I was sitting there and by the time I got the coffee I ordered I had to leave for the start of the conference.
The main problem I had was that it was not busy, the staff were standing in a little group chatting and laughing, some even watching TV in the bar.
This hotel has got some amazing potential however the service issues will result in a massive loss of return business.
- Official Description (provided by the hotel):
- Just 2 km from Sandton City, this hotel features a courtyard with a swimming pool and an award-winning restaurant. All rooms and suites come with air conditioning and a satellite LCD TV. Including free Wi-Fi, all accommodations at Faircity Qautermain Hotel in Johannesburg come with extra long beds and an electronic laptop safe. Some of the rooms and suites have a private balcony. A breakfast buffet is served daily on the courtyard terrace with its green parasols. The Sel et Poivre restaurant serves gourmet cuisine in a classic setting with a fireplace and paintings. While visitors exercise in the gym, the 24-hour staff can arrange airport shuttles to O.R. Tambo Airport, 27 km away. Free parking is available on site. ... more less
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- Also Known As:
- Faircity Quatermain Hotel Sandton, Greater Johannesburg