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“lovely hotel” 5 of 5 bubbles
Review of Faircity Falstaff Hotel

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Faircity Falstaff Hotel
Ranked #22 of 49 Hotels in Sandton
canada
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“lovely hotel”
5 of 5 bubbles Reviewed December 26, 2011

my sister and i stayed here after traveling on the Shongololo Express. our room was very comfortable, and the food and staff were wonderful. the location was very convenient, and we evjoyed our stay very much.

  • Stayed October 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CanadaFlashpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane P, Front Office Manager at Faircity Falstaff Hotel, responded to this review, August 2, 2012
Dear CanadaFlashpackers,

Thank you very much for taking the time to review the Faircity Falstaff on Tripadvisor! I am very pleased that your room and food were to your liking, should you ever be "flashpacking"in Johannesburg again I hope you will come and visit us!

Warm regards
Jane Patterson on behalf of Faircity Falstaff Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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148 reviews from our community

Traveler rating
    49
    70
    18
    3
    8
See reviews for
7
38
13
77
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Port Macquarie, Australia
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed October 13, 2011

We found this hotel stunning, decor, pool, restaurant were all excellent. Our room was beautiful, though rather small. Dining staff were outstanding and the meals beautiful, though for $300 Aud per night this was to be expected. We had booked a tour to Sowetto through the receptionist. Ended up being left in Sowetto for lunch and our driver failed to collect us. A bit unnerving in this area! Nothing much to see locally, a shopping mall within safe walking distance.

Room Tip: balcony a bonus
See more room tips
  • Stayed September 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank 789maria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RhysQTM, Manager at Faircity Falstaff Hotel, responded to this review, October 20, 2011
Good day.

Thank you for your review. We appreciate all reviews from our guests. The Faircity group has many properties to suit different guests need. All you need do is contact us, tell us what you want and we can make a recommendation. We are very glad to here that you enjoyed your stay with us.

We hope to see you again in the future.

Kind regards and best wishes from the Faircity Falstaff team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 bubbles Reviewed September 9, 2011

I feel like I must have stayed at a different hotel than what my fellow reviewers have reported! One of the downsides of booking with a tour is that you don’t know what kind of hotel you’ll get until you get it. After spending a week at a fabulous hotel with high-quality food and spectacular service in Cape Town, I was incredibly disappointed with the Falstaff. The staff were all friendly, and the rooms were nice and quiet with easy-to-reach outlets, which is always a plus, but that’s about all I can say about the Falstaff. If you’re a single business traveler, the Falstaff may be perfect for a one-night stopover, but for long-haul travelers like myself, it just didn’t suffice.

Like all other hotels on the continent that I have stayed at, there is no alarm clock, so make sure you have a travel alarm. There were also no tissues, which I found very unusual and disappointing. The towels were also pretty small and weak, and there was no laundry line in the tub or anywhere really to dry clothes. Like other hotels I’ve experienced on the continent, the shower barrier didn’t do much from keeping the water from leaking all over the bathroom floor, creating puddles.

The worst part, though, was the level of cleanliness. On the surface, the hotel seemed fairly clean, but if you look closely, you’ll see that it’s really not, and the floor was so filthy that the bottoms of my feet turned black after walking around with no shoes on.

The food was equally bad. We arrived late and had dinner in the hotel. The food was OK for dinner, but the breakfast was just awful. There was a small buffet of foods that looked like they had been sitting out for days. I was afraid to eat anything besides the bread from the buffet. There was also a cook making eggs to order, which was a nice touch, although the scrambled eggs were still pretty raw and runny.

I realize that some details are more important than others to different people, but it is paying attention to all of the small details that makes a hotel worth staying at or not, in my opinion. The Falstaff has the appearance of being a nice hotel, but when you examine the details closely, you see that it’s not very good. And worst of all, the cost of the extra night that wasn’t included in our tour could have gotten us a 5-star hotel somewhere else.

Sorry to say, I don’t recommend the Falstaff.

  • Stayed August 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Amyj1276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RhysQTM, Guest Relations Manager at Faircity Falstaff Hotel, responded to this review, September 14, 2011
Good day.

Thank you for bringing this to our attention. We pride ourselves on the cleanliness of our properties and are very concerned. We have put your response forward to the Housekeeping department, Restaurant and the General Manager. We appreciate all feedback from our guests.
kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed August 19, 2011

Rooms are very clean, fresh and new. Large rooms with large bedwith crisp white bedding. Room service is quick and effortless! Highly recommendable.

  • Stayed August 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lorne_Andersen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RhysQTM, Guest Relations Manager at Faircity Falstaff Hotel, responded to this review, August 24, 2011
Good day.

Thank you for your kind review. We are very happy that you enjoyed your stay and hope to see you again in the future.

Wishing you the best

Kind Regards

Rhys Downard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mildura, Australia
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed January 2, 2011

My wife and I stayed at the Falstaff for several nights while we were holidaying in Sth Africa. It is a delightful place with everything you could possibly ask for in a hotel. The staff are very helpful and pleasant and nothing is too much trouble for them. The rooms are very tastefully done out , the food is lovely and you feel safe at all times.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RobandCherie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane P, Front Office Manager at Faircity Falstaff Hotel, responded to this review, August 2, 2012
Dear RobandCherie,

Thank you so much for taking the time to review our property on Tripadvisor!
I am very pleased that you enjoyed your stay with us in 2010, and i hope that on your next visit to South Africa you will stay with us again!

Kindest regards
Jane Patterson on behalf of Faircity Falstaff Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed July 20, 2010

I stayed at the Falstaff Inn during a recent business trip to Johannesburg; Not knowing quite what to expect apart from reading the reviews below, I wasn't expecting too much from my stay. Well, what can I say, what a surprise! The hotel made an excellent business stop over, the staff were accommodating, friendly and professional throughout our stay, making us feel welcome and relaxed. The restaurant was particularly well run and the food excellent. I would most definitely recommend this hotel for a quite and relaxing stay, I hope to return in the near future...

  • Stayed July 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Swifty009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane P, Front Office Manager at Faircity Falstaff Hotel, responded to this review, August 2, 2012
Dear Swifty009,

Thank you fortaking the time to review our hotel on Tripadvisor. I am very pleased that you
enjoyed your stay with us in 2010, I hope you have been back since and have been just as pleased on every stay.

Kind regards
Jane Patterson, on behalf of Faircity Falstaff Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed November 25, 2009

i say there one month before i found my appartment
you can walk to the near by mall in day time
the rooms are confortable and the breakfast is very good
the food too is exeptional
so enjoy your stay

  • Stayed November 2009, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sharpjwe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane P, Front Office Manager at Faircity Falstaff Hotel, responded to this review, September 26, 2012
Dear Sharpjwe,

Thank you for taking the time to review the Falstaff on Tripadvisor!
Since August 2011 we have been under new ownership and we hope you will come back to visit us soon.

Kind regards
Jane Patterson
On behalf of Faircity Falstaff Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Faircity Falstaff Hotel

Property: Faircity Falstaff Hotel
Address: 223 Rivonia Road | Morningside, Sandton, Sandton 2196, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Best Value Hotel in Sandton
#5 Business Hotel in Sandton
#19 Luxury Hotel in Sandton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Faircity Falstaff Hotel 4*
Number of rooms: 45
Official Description (provided by the hotel):
Surrounded by lush gardens, this hotel offers air-conditioned rooms with a flat-screen satellite TV. It features an outdoor pool and a restaurant with a terrace. Free Wi-Fi is available on site. A minibar and an iron are in Faircity’s spacious rooms. Each comes with a private bathroom with a hairdryer. Wooden furniture and white linens are part of the modern classic décor. Breakfast is served daily in the restaurant. Room service, including breakfast, is also available. Guests can relax with a drink by the fireplace in the lounge or on the terrace. Sandton City is just 2 km from Faircity Falstaff Hotel. The O.R. Tambo International Airport is 27 km away, and a shuttle can be arranged on request. ... more   less 
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Also Known As:
Falstaff Hotel Johannesburg
Faircity Falstaff Hotel Sandton, Greater Johannesburg

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