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“Business only hotel”
Review of Sandton Sun

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Sandton Sun
Ranked #3 of 48 Hotels in Sandton
Certificate of Excellence
New Delhi
Level Contributor
99 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Business only hotel”
Reviewed November 17, 2010

This hotel is good for business only travelers, it has one single restaurant with a single page menu and lousy room service menu I would only recommend this if ur looking for a clean hotel near sandton

  • Stayed November 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skhemka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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838 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Canberra, Australia
Level Contributor
160 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed November 5, 2010

Not really operating at 5* levels. Service in breakfast restaurant very slow, with orders mixed up
Room air conditioning just adequate, no fix available when drawn to hotel's attention, but I think it was system wide, as other guests complained, too
Good sized rooms, well cleaned and maintained. Some parts of hotel, eg, front desk, concierge, valet all offered very good service

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank timboc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
72 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed August 10, 2010

This hotel has wonderful incredibly helpful staff, it has great food, it has really comfortable rooms with loads of amenities (iPod dock for instance and espresso machine) and, it has a great pool area. It's also linked to the Convention Centre making it very handy if you are at a congress. The decor is a bit gaudy and could probably do with updating, but even so, this is a really first rate hotel and this comes from someone who has to stay in hotels on business many, many times a year.

  • Stayed August 2010, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank sibeliusLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 26, 2010

Very classy hotel. Right form the entrance , the place impressed me. The receptionist was very courteous when I requested a room of my choice. The hotel in itself is a place where one can spend the whole day within. It has all the facilities one requires. For gym lovers, the gym is highly modern!! And the spa is very very relaxing!! One has to be there to experience it. The food is also very nice!
Although, the room fares are on the higher side, it is totally worth it.

  • Stayed September 2009, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank v_rocks33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
Reviewed July 25, 2010

While the rooms and facilities at the Sandton Sun appear satisfactory, and the service is pleasant enough, the hotel's management are clearly not investing enough in the hotel';s maintenance.

During my week long stay there:

* The iron provided to me by housekeeping on the first day was broken and so spilled dirty water on my shirts, forcing me to have them laundered.

* Power outages on 4 nights made my alarm clock reset. Because they didn't provide battery backup clocks, I didn't wake up on time the next day.

* Colleagues reported that 2 of their 4 telephone wakeup calls weren't received, making them late for meetings.

* My minibar wasn't restocked for 4 days running - even though I rang housekeeping to report it.

* My room smelt dusty for the first 3 days.

* My shower didn't work at all for my final day of my stay, and wasn't repaired by the time management said it would be.

Staff were suitably concerned and apologetic. But frankly, for the cost of the hotel and its rating, none of these problems should have occurred in the first place.

  • Stayed July 2010, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Appogee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MUMBAI
Level Contributor
110 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed June 16, 2010

The hotel is situated close to Mandela Square with a Shopping Mall attached to it. Our room was large, spacious and very comfortable. The open bar is very trendy and restaurant quite good. The front and travel desk were quite helpful. The only problem is that all the shops in the Mall shut by 5.30-6pm. So by the time you are back from the city tour/sightseeing everything is shut. The hotel is also across town from the airport.

  • Stayed May 2010, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank ANJUGOELA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
2 reviews
Reviewed April 30, 2010

Even though the rooms are amazing and staff very courteous, watch out for your belongings. A colleague of mine forgot his wallet in the room and went to the gym one day. During the following 2 days his credit card details were used all over the world for purchases totaling well over $10,000.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adamgilli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandton Sun

Property: Sandton Sun
Address: Cnr Fifth & Alice Lane, Sandton 2196, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Sandton
#3 Luxury Hotel in Sandton
#9 Business Hotel in Sandton
#9 Romantic Hotel in Sandton
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sandton Sun 5*
Number of rooms: 326
Official Description (provided by the hotel):
Located in the heart of Johannesburg's business district and connected to the most luxurious shopping centre in the city, the hotel offers 5-star accommodation and a range of business and leisure facilities to all travellers, including state-of-the-art boardrooms, conference and banquet facilities. The menus at the award-winning restaurants are seasonal and sustainable while the outdoor deck offers breath-taking views of the city. Everything from a sundowner deck to a luxurious spa can be found under one roof, highlighting accessibility and connectivity ... more   less 
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Also Known As:
Sandton Sun Hotel Sandton
Sun Hotel Sandton
Sandton Sun Greater Johannesburg

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