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“Very good, but bad Wifi!” 4 of 5 bubbles
Review of Sandton Sun

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Sandton Sun
Ranked #3 of 49 Hotels in Sandton
Certificate of Excellence
Cairo, Egypt
1 review
“Very good, but bad Wifi!”
4 of 5 bubbles Reviewed June 6, 2014

Everything was really nice, specially when you have walking distance access to Sandton Sun mall.
I Enjoyed the Nespresso machine in my room every morning.

What I really hate was the wifi connection, it was VERY SLOW and keeps asking for username/password every once and a while.


  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank AhmedMoharram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrPDavidson, General Manager at Sandton Sun, responded to this review, June 9, 2014
Dear Trip Advisor Reviewer,

Thank you for choosing to stay with us at Sandton Sun and for sharing your feedback with us. We truly value all comments and utilise them in the ongoing improvement of the product and services we offer.

Please accept my sincere apologies for the frustration you felt and feel free to contact me directly on your next visit so I can personally oversee any future visits to Sandton Sun.


Warmest Regards

Peter Davidson
General Manager

Peter.Davidson@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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783 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Cape Town Central, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 4, 2014

coming from South Africa i have to say well done to SANTON SUN for the awesome stay at this hotel.. from the time i arrived till the time i left the service was awesome.. the rooms were clean and the breakfast was one of the best iv had for long time.. well done..!!!!!

  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank kamaludien a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrPDavidson, General Manager at Sandton Sun, responded to this review, June 5, 2014
Dear Trip Advisor Reviewer,

Thank you for staying with us and for your great comments. We look forward to welcoming you back to Sandton Sun in the not too distant future.

Warmest Regards

Peter Davidson
General Manager

Peter.Davidson@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos, Nigeria
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 4, 2014

Sandton Sun - where do I begin? Been here more than 5 times and I keep going back. Service from staff is excellent at anytime of the day, smiling always and ready to help at all times.

The food is okay. The rooms and the bedding is unbelievable. I never want to get out of bed. The rooms are spacious and the view is also nice. The shuttle buses/taxi drivers are very professional yet friendly always offering help.

Things to improve: the food. I would like to see a bit more variety other than sandwiches, and salads.

My best part - It is part of the Sandton Shopping Mall..... best part ever.... lol

overall, the only place to stay in Joburg!!

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Toyin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrPDavidson, General Manager at Sandton Sun, responded to this review, June 5, 2014
Dear Trip Advisor Reviewer,

Thank you for choosing to stay with us at Sandton Sun and for taking the time to share your experience with other travelers on Trip Advisor.

Your views are of utmost importance to us and thank you for your positive comments about the hotel.

All comments are important to us and always look for ways to improve our hotel.

Warmest regards

Peter Davidson
General Manager

Peter.Davidson@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
4 of 5 bubbles Reviewed June 1, 2014

Receive good service at arrival. Beautiful hotel. Rooms are spacious and neat. Breakfast was very nice, but the hot food was the same as any other hotel. There was a lot of noise from the lounge area at night, which made it hard to sleep. Dinner and in room dinning very expensive.

  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Anneke S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrPDavidson, General Manager at Sandton Sun, responded to this review, June 5, 2014
Dear Trip Advisor Reviewer,

Thank you for choosing to stay with us at Sandton Sun recently and for sharing your experience with us.

We are also continually looking for ways of improvement and appreciate all the feedback we receive.

Thank you again for staying with us and we look forward to welcoming you back to Sandton Sun in the not too distant future.

Warmest Regards

Peter Davidson
General Manager

Peter.Davidson@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oudtshoorn, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 26, 2014

Excellent service received on arrival and departure.

Shuttle drivers from OR to Hotel and Hotel to Gautrain very professional.

Personal friendly and very helpful, from the front desk team to the cleaners.

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Wiesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrPDavidson, General Manager at Sandton Sun, responded to this review, June 5, 2014
Dear Trip Advisor Reviewer,

Thank you for staying with us and for your great comments. We look forward to welcoming you back to Sandton Sun in the not too distant future.

Warmest Regards

Peter Davidson
General Manager

Peter.Davidson@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 19, 2014

There is simply no other hotel in Johannesburg quite like the Sandton Sun. The service is exceptional, the food is phenomenal and the staff are all super friendly. If security matters and access to one of the best malls is the world is important then this is the hotel where you should be doing your business. The San Deck is like an open air office during the day and an up market social get together for all from everywhere every night of the week.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MKISC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrPDavidson, General Manager at Sandton Sun, responded to this review, June 5, 2014
Dear Trip Advisor Reviewer,

Thank you for choosing to stay with us at Sandton Sun and for taking the time to share your experience with other travelers on Trip Advisor.

Your views are of utmost importance to us and thank you for your positive comments about the hotel.

Thank you again for staying with us and we look forward to welcoming you back to Sandton Sun in the not too distant future.

Warmest Regards

Peter Davidson
General Manager

Peter.Davidson@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
5 of 5 bubbles Reviewed May 18, 2014

I booked a night as a surprise for our anniversary and my boyfriends birthday. The service was incredible. The manager himself helped and organised lighting candles I had set up and the porters, doorman and car guard assisted with the surprise and our comfort for the night. Everything was absolutely perfect. The room had technologically advanced, modern features and most of all a spectacular view from the huge windows that open. Breakfast had a wide variety that was suited to all dietary requirements and the staff were most helpful and efficient.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank jennylevin1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrPDavidson, General Manager at Sandton Sun, responded to this review, June 5, 2014
Dear Trip Advisor Reviewer,

Thank you for staying with us and for your great comments. We are delighted that you had a great time and hope to welcome you back to Sandton Sun in the not too distant future.

Warmest Regards

Peter Davidson
General Manager

Peter.Davidson@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sandton Sun

Property: Sandton Sun
Address: Cnr Fifth & Alice Lane, Sandton 2196, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Sandton
#3 Luxury Hotel in Sandton
#9 Business Hotel in Sandton
#10 Romantic Hotel in Sandton
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sandton Sun 5*
Number of rooms: 326
Official Description (provided by the hotel):
Located in the heart of Johannesburg's business district and connected to the most luxurious shopping centre in the city, the hotel offers 5-star accommodation and a range of business and leisure facilities to all travellers, including state-of-the-art boardrooms, conference and banquet facilities. The menus at the award-winning restaurants are seasonal and sustainable while the outdoor deck offers breath-taking views of the city. Everything from a sundowner deck to a luxurious spa can be found under one roof, highlighting accessibility and connectivity ... more   less 
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Also Known As:
Sandton Sun Hotel Sandton
Sun Hotel Sandton
Sandton Sun Greater Johannesburg

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