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“Nice Hotel in a great location”
Review of Sandton Sun

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Sandton Sun
Ranked #3 of 48 Hotels in Sandton
Certificate of Excellence
houston
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Nice Hotel in a great location”
Reviewed July 24, 2012

This was a great hotel for the two nights we were traveling in Joburg. It really feels like a nice US business hotel. Our main reason for the visit was we were flying to Zambia for three days which we needed to fly out of Joburg and return to Joburg the Hotel was nice enough to hold our bags until our return so we could take smaller carryons for our short stay in Victoria Falls. When we returned our bags were quickly delivered to our room. That was a very nice touch!

The location is great right next to the mall where you can have a nice meal. We were not really there for sightseeing but convenience... and they lived up to that for sure!

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tonyaHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdadvisor, General Manager at Sandton Sun, responded to this review, August 9, 2012
Dear Trip Advisor Reviewer

Thank you for choosing to stay with us and for taking the time to share your experieince withother travellers.

I am delighted that you enjoyed your time with us and thank you for your kind comments.

We look forward to welcoming you back to the hotel in the not to distant future and please consider our other properties within the Tsogo Sun Group.

Warmest regards

Brett Davidge
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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838 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (110)
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Jakarta, Indonesia
Level Contributor
133 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed July 9, 2012

I think people choose this hotel because of its prime location next to sandton mall and safe and easy access to nelson mandela square. As in Joburg , you would not want to walk on the street when it gets dark because of safety issue. Another good point is the price is affordable compared to Da Vinci or Intercontinnental or Michaelangelo which charged high room rates

Negative thing was the room a little tired and small . the bathroom could use refurbishment and the lighting of the room was very dark I think. There was only main restaurant in the hotel called San which had the shortest menu for dinner and lunch. It is better choices in sandton mall and nelson mandela square interms of choices and prices.

Breakfast was quite variety but after 4 nights stay, the menu became very dull.

There is a concierge desk who can arrange tours but slightly expensive (I-tour what it is called) but I think when in Joburg you want someone reliable and safe to take you around the city.

Choose a higher floor room because on the weekends there will be some party on the terrace which was quite loud for me.

On the whole quite a good stay considering location and safety of the hotel

Room Tip: higher floor rooms to avoid party noice from the terrace of san restaurant
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sunny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 3, 2012

We stayed at several Sandton Sun properties in both Cape Town & Johannesburg, SA. Staff was very nice and helpful on all accounts. Very nice, clean and comfortable!

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MSCDynamic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorking, United Kingdom
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed June 26, 2012

I stayed at the Sandton sun 17 June for 3 nights on a conference
The negatives: My room over looked a building site and the cardinal sin for a business hotel – no wifi in the room working for 3 days.
The positives: Great view from the terrace for drinks, efficient service, big room, very comfortable bed.

Location is walking distance from the Gautrain and they have a free shuttle.
I will avoid staying here in the future because I think there are better hotels with WIFI that works for the rate I paid.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelman34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 26, 2012

I was very fortunate to stay at this hotel off season and got the best experience of my life, including welcome bottle of wine, chocolate, priority check in and the staff was very friendly and professional. After my third trip to the mall, they still remembered my name. The suite was well cleaned and decorated.

Stayed December 2011, traveled with family
Helpful?
1 Thank Romeo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhahran, Saudi Arabia
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 24, 2012

Amazing service from this hotel, their employee try their best to help you with anything , connected to big shopping mall, close to the train to the Airport

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CPUIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 21, 2012

I recently spent four nights at the Sandton Sun. While it is well located adjacent to the Sandton City shopping centre and nearby restaurants, the hotel itself was disappointing. Given the room rates and its claim to be a top class hotel, the rooms looked tired, with wallpaper starting to peel in places, and dirty marks on the wall. The cord on the iron that I borrowed from housekeeping was not only too short to be used, but was also frayed to the extent that the electrical wires were protruding. My stay also coincided with that of an international rugby team. Because of the way in which the hotel is constructed, the noise from their late night celebrations/commiserations from the bar area on Level 6 was loud enough in my room on Level 12 to keep me awake. Overall, disappointing.

Stayed June 2012, traveled on business
Helpful?
Thank Nugent58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandton Sun

Property: Sandton Sun
Address: Cnr Fifth & Alice Lane, Sandton 2196, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Sandton
#3 Luxury Hotel in Sandton
#9 Business Hotel in Sandton
#9 Romantic Hotel in Sandton
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sandton Sun 5*
Number of rooms: 326
Official Description (provided by the hotel):
Located in the heart of Johannesburg's business district and connected to the most luxurious shopping centre in the city, the hotel offers 5-star accommodation and a range of business and leisure facilities to all travellers, including state-of-the-art boardrooms, conference and banquet facilities. The menus at the award-winning restaurants are seasonal and sustainable while the outdoor deck offers breath-taking views of the city. Everything from a sundowner deck to a luxurious spa can be found under one roof, highlighting accessibility and connectivity ... more   less 
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Also Known As:
Sandton Sun Hotel Sandton
Sun Hotel Sandton
Sandton Sun Greater Johannesburg

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