In over 30 years of international business travel, we have to say that the Maslow Hotel is the best hotel we have stayed at. The standard rooms are very well appointed and the executive suites are more like luxury apartments than hotel rooms. The service is first class - from the time you arrive at the front door to check-in, to being shown to your room, and including the dining and bar experiences. Room service and the special touches of complimentary wine and snacks on arrival on our private balcony was special.
What sets the Maslow apart from all other hotels is the sincerity of its staff - we felt like royalty during our stay. All the staff knew our names and the purpose of our visit which made the experience especially enjoyable. They went out of their way to make our stay memorable. The Maslow is a 7 star experience!
Here's where the review shows what an incredible team the Maslow employs. We arrived from Australia for the wedding of our daughter. Due to last minute changes, my wife and I needed to move the wedding and reception 600km to Johannesburg.
We called the Maslow only 8 days prior to the event. In 2 and a half days, with only telephone calls and emails, the Maslow had organised accommodation for ourselves, international guests, my daughter, and then the bride and groom in a honeymoon suite. The Maslow organised a stunning private reception area, a special 'to order' menu for the wedding party, and their pastry chef prepared a beautiful two tier wedding cake that could have graced the cover of Bride Magazine.
The Maslow organised luxury wedding cars fully trimmed with ribbons and balloons. They also recommended top notch make-up and hair artists and florist. They even organised limousine pick-up and drop-off at O.R. Tambo Airport.
The gardens and pool at the Maslow were picture perfect. The Maslow staff organised access to the grounds for wedding photos. The shoot was amazing and the professional photographer loved the setting.
The private dining room boasted a stunning verandah that opened onto the gardens. The Maslow set out candles and flame heaters to create the perfect mood. The food was magnificent as was the service by the wait staff.
We were told by the bride and groom that when they arrived at their suite there was champagne on ice and a beautiful array of appetisers awaiting them. As a special touch, the Maslow staff had delicately strewn rose petals at the entrance way and throughout the suite.
We found especially touching that when our daughter left the hotel for the church, the staff came out and offering her a traditional wedding blessing by ululating (trilling of voices) as she walked to the car. At this point we knew that the Maslow staff felt more like family to us than just a first class hotel.
Not wishing to ruin a beautiful story with money, but some reading this will wonder at the cost. All I can say is that the entire cost was 25% of a typical wedding in Australia. Even with the favourable exchange rate, we found that the Maslow pricing was modest compared to the level of service and facilities that were offered. The value for money is the best we have ever experienced.
This is a truly amazing hotel. Whether an overnight stay transiting through Johannesburg, a visit to Johannesburg, or an amazing function with no notice pre-planning, in our opinion there is no better hotel than the Maslow. As we said previously, the factor that makes the Maslow stand out is the sincerity and friendliness of their staff. It's like no other hotel we have ever stayed at. The Maslow comes with our highest recommendation and our deep and sincere thanks for making our daughter's wedding a very special day.
- Official Description (provided by the hotel):
- The Maslow is the ultimate new business hotel in Sandton providing an environment where individuals can reach their full potential by having the facilities, technology and intelligence in place to facilitate business. Situated in the heart of Sandton's business district, home to top investment banks, financial institutions, the Gautrain station and the Johannesburg Stock Exchange, The Maslow offers some of the best corporate facilities in Sandton, including complimentary high speed internet access throughout the hotel, 13 meeting rooms, conference centre with multi-divisible ballroom and auditorium, techno gym and an Africology Spa. The Maslow hotel offers a complimentary scheduled return transfer service every 30 minutes to the Gautrain Station and Sandton City. Guests may also make use of the Maslow's private chauffeur service. ... more less
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- Also Known As:
- The Maslow Sandton, Greater Johannesburg