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InterContinental Johannesburg Sandton Towers
Ranked #7 of 46 Hotels in Sandton
Certificate of Excellence
Reviewed August 27, 2013

I stayed there for six days on holiday. The hotel has an excellent location close by to the mall and easy to access via the sky walk on the 10th floor.

The food downstairs was great and the staff always friendly and smiled. Loved the prawns. The only down side i had was the second night when my key card failed but that was resolved in no time.

Breakfast was always fresh and great. the kitchen staff always called to check in if i had enjoyed it. Overall its always home away from home for me. be back soon.

Fernando Marquez

  • Stayed: August 2013, traveled as a couple
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Thank Muchazeev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JosiahSandton, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded August 31, 2013

Dear Muchazeer,

Thank you for your kind words. Guests feedback is very crucial to us. We can only reamin in business if we deliver service and meet our guests expectations.

I look forward to welcoming you back to our hotel in the near future

Kind regards,


Josiah Montsho

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395 - 401 of 641 reviews

Reviewed August 25, 2013

The hotel is beautiful and the rooms are clean and spacious. We found the bed to be comfortable and the bathroom and amenities were luxurious. The staff at reception are extremely friendly and always courteous no matter what the hour. Sandton city is close for shopping and some of the best restaurants are close to the hotel. The pool is also lovely.

Breakfast was tasty and full of variety but the service was weak. No one to meet you when you arrive and show you to a table and no offer of coffee or other service for at least half an hour into our breakfast. The restaurant is highly understaffed and disorganized.

Other than that a fantastic stay.

  • Stayed: August 2013, traveled as a couple
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Thank RuMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JosiahSandton, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded August 31, 2013

Dear RuMark,

We appreciate and value your kind feedback. I have noted your comment regarding the lack of service in the restaurant, and want to rest assure you that the service shortfall have been addressed.

We look forward to welcoming you back to our hotel in the near future

Kind regards

Josiah Montsho

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Reviewed August 16, 2013

The hotel is located within the Sandton Shopping mall with a walk way connecting hotel to the mall. It is a walking distance to the Sandton Gautrain station with a free shuttle service operating between the two.


All staff are friendly and useful. Breakfast though seemingly the same every day was great with a variety of dishes. Rooms are clean with great feeling beddings and a comfortable bed. Room size is ample.

  • Stayed: August 2013, traveled on business
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1  Thank Njere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JosiahSandton, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded August 31, 2013

Dear Njere,

Thank you for your kind words. Guest feedback is very important to us and gives us the idea on whether we are living and delivering our guests expextations

I look forward to welcoming you again at our hotel in the near future

Kind regards,

Josiah Montsho

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2013

2nd time at this hotel and really appreciate the safe-r location and feeling it imparts. Staff is attentive and very helpful -- especially at the front desk/check-in. Rooms are nice and comfortable. Not much of a view given where the hotel is located, but I didn't mind. Food is so-so, but I think that's more from a personal palate point of view. No spa in the hotel which is a let down, BUT they have trained, legitimate, clean and safe masseuses who they can call for a massage in your room. They can also help setup outings for you -- golf in my specific case.

  • Stayed: April 2013, traveled on business
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1  Thank Rich S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JosiahSandton, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded August 1, 2013

I trust that I will have the pleasure of welcoming you back for the third time in the not too distant future.

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Reviewed July 22, 2013

Very comfortable business hotel.

I arrived at 10am, and my room was not ready. But I was able to use the gym facilities to freshen up and have a shower. Very efficient. The staff was overall very helpful.

The rooms are spacious, the bed comfortable and the shower heavenly. Complimentary water is provided which is always an added plus.

The decor, the size of the hotel and ambience is very business like and I would choose a different place as a holiday destination.

  • Stayed: July 2013, traveled on business
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1  Thank KarinGlobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JosiahSandton, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded August 1, 2013

Thank you for your feedback and that you had a comfortable stay with us.

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Reviewed July 12, 2013

Second trip to J'burg travelling alone for business and this was for me a better hotel than previous stay - main reasons being felt safer, excellent staff, good value for food and a good bar if you wnat to sit there and relax after meetings on your own without standing out... also used by the Virgin flight crew. Easy access to Mandela square and the main shopping area without going outside. The good security ensures you don't get bothered too much if you don't want 'unwanted attentions' at the bar in the evening. Very good gym and a lovely outdoor pool which was never busy. Would dewfinately stay here again for business trip.

  • Stayed: May 2013, traveled on business
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Thank Rothbury365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JosiahSandton, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded August 1, 2013

I'm delighted that you had a good stay with us and I look forward to welcoming you back again in the not too distant future.

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Reviewed July 4, 2013

This is a nice property if you want to stay in a safe, clean area, and who doesn't? That being said, this is a city location, so keep that in mind. Nice restaurant on the main floor as well. I recommend taking a stroll to the mall across the street and picking up some great and CHEAP South African wine to take home with you from the grocery store.

Room Tip: The higher the better, in terms of the view...
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  • Stayed: July 2013, traveled on business
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Thank flyer5963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JosiahSandton, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded July 10, 2013

So glad that you had a good stay with us and enjoyed our great South African wines!

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Additional Information about InterContinental Johannesburg Sandton Towers

Address: Corner Maude & Fifth Streets, Sandton 2146, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Sandton
#5 Spa Hotel in Sandton
#6 Luxury Hotel in Sandton
#6 Romantic Hotel in Sandton
Price Range: $138 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Johannesburg Sandton Towers 5*
Number of rooms: 231
Official Description (provided by the hotel):
Centrally located in the safe hub of Sandton, Johannesburg with direct access to: shopping malls, Sandton Convention Centre, Food, Wine and excursions. Perfect for business or leisure. ... more   less 
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Also Known As:
Intercontinental Johannesburg Sandton Towers Hotel Sandton
Intercontinental Johannesburg Sandton Hotel
Intercontinental Sandton
InterContinental Johannesburg Sandton Towers Greater Johannesburg

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