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“Great location for shops and restaurants”
Review of Michelangelo Hotel

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Michelangelo Hotel
Ranked #3 of 46 Hotels in Sandton
Certificate of Excellence
Reviewed April 28, 2012

Have stayed here several times now and have never been disappointed
The staff are very attentive and helpful and the rooms are very spacious
Its great just relaxing at the pleasant bar after a days shopping
It has a great location on Nelson Mandela square

  • Stayed: February 2012, traveled as a couple
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Thank john10031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this reviewResponded May 2, 2012

Dear John10031,
Thank you for your kind feedback which I wil pass on to our team! Looking forward to welcoming you back to the Michelangelo soon.
Kind regards,
Roberto Rosa
General Manager

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737 - 743 of 979 reviews

Reviewed April 20, 2012

We stayed 2 nights at the Michelangelo at Sandton and have been satisfied with our room which was of a good standard, clean and comfortable. The service is very slow except or theConcierge, Archie, who was very efficient and showed wide experience in his job. The local staff needed some more training before working in such an institution, wevhad to order coffee three times at our breakfast table in the breakfast area befo obtaining it at long last!! The hotel looks a bit old but of good quality.

Room Tip: Our room was rather far from the elevators and we appreciated the calm that prevailed
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  • Stayed: April 2012, traveled with family
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1  Thank FranceMauritius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this reviewResponded April 30, 2012

Dear FranceMauritius,

Thank you for your feedback and your acknowledgement of the great service received by our concierge, Archie.

We have addressed your service dissatisfaction in the other areas and in particular to breakfast, with the relevant department management.

We look forward to welcoming you back to the Michelangelo Hotel.

Regards,
Roberto Rosa
General Manager

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Reviewed April 12, 2012

I booked into this hotel after a particularly unpleasant previous night at another establishment and what a pleasant surprise. Got a free spa treatment included in the rate, was treated like royalty and the service was fantastic from arrival until departure. Fantastic proximity to Sandton shopping and the restaurant, well I cannot find the words to say what an excellent meal I had. I'll definitely be back and will be recommending the Michelangelo to whoever will listen.

  • Stayed: April 2012, traveled solo
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1  Thank Yellowblood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this reviewResponded April 30, 2012

Dear Yellowblood,

Thank you for your kind feedback. We are happy that your experience at the Michelangelo was fantastic.

Looking forward to welcoming you back to the Michelangelo Hotel.

Regards,
Roberto Rosa
General Manager

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Reviewed April 8, 2012

Every time I stay at this wonderful hotel, I always yearn to come back. You would never imagine that you are staying at a hotel located in Africa!

Room Tip: Best rooms are the corner junior suite rooms ending in 37
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  • Stayed: April 2012, traveled on business
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Thank Bigboy786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelangeloSandton, Front Office Manager at Michelangelo Hotel, responded to this reviewResponded April 11, 2012

Dear Bigboy786

We appreciate your comments regarding your stay at The Michelangelo Hotel. It is always a pleasure to receive positive feedback.

I will share your comments with our team, who I am certain will be encouraged by your remarks.

Thank you again for sharing your experience, and we look forward to serving you in the future.

Best Regards,

The Michelangelo Hotel Team

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Reviewed April 6, 2012

The Michelangelo Hotel in Sandton, SA is located in a great location at the Nelson Mandela Square. There are lots of great restaurants within walking distance of the hotel, as well as, wonderful stores in the attached mall. We were on the second floor, with a view of the court yard, but I imagine that a higher floor would have been even nicer. Since we were only there for one night, our location was perfect!

We had a deluxe king room and it was very spacious and comfortable, with a sitting area, and a large bathroom. Lots of in-room amenities, such as slippers, robes, coffee, tea, cookies, chocolates and of course lotions, soaps and shampoo. The toilet was located in a separate room with a door (nice), but it could have been a little cleaner. Perhaps they should mop the bathroom floors better, especially around the toilet.

However, everything else seemed clean and well kept. The hotel staff was very helpful and the concierge recommended a great spot for before dinner drinks (Sandton Sun Terrace Bar) and a wonderful place for dinner (Moyo). The hotel breakfast the next morning was delicious - but do ask for a menu as they offer both a buffet and menu choices. I would definitely stay at this hotel again and recommend it to all!

  • Stayed: March 2012, traveled as a couple
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Thank SouthernGurl02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelangeloSandton, Front Office Manager at Michelangelo Hotel, responded to this reviewResponded April 9, 2012

Dear SouthernGurl02

We appreciate your comments about your recent stay with us. It is always a pleasure to receive positive feedback.

We are however slightly disappointed that the cleanliness of the bathroom was not quite up to expectation. We have relayed this feedback to our Executive Housekeeper and we trust that we will delight you on your next visit.

Thank you once more for sharing your experience, and as always we look forward to serving you in the future.

Warm Regards,

The Michelangelo Hotel Team

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Reviewed April 4, 2012

Impressive decor, impeccable service and a myriad of accoutrements and amenities that made our stay beyond memorable. The luxury rooms and top class service are unforgetable. Definately a place of luxuriate. This grand jewel of Nelson Mandela Square and Sandton is a must to visit. Will see us again and again!

  • Stayed: March 2012
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Thank Jacquesdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelangeloSandton, Front Office Manager at Michelangelo Hotel, responded to this reviewResponded April 9, 2012

Dear Jdip76

Wow!! We are truly flattered by your remarks.

Thank you for taking the time to place your experience into words. It is appreciated and we will definitely relay these remarks to our team.

We look forward to delighting you on your next stay with us.

Warm Regards,

The Michelangelo Hotel Team

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Reviewed April 2, 2012

When in Johannesburg please find time to visit the lounge of the Michelangelo if you don't have the very good luck to be staying at the wonderful hotel. Within the speed and stress of a city experience this is an oasis of calm and relaxation. The pina colada must be the most perfect made any where ever! The rooms are spacious and quiet and better than most city hotels.

Room Tip: Choose a room that overlooks the square.
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  • Stayed: March 2012, traveled on business
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Thank annali9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelangeloSandton, Front Office Manager at Michelangelo Hotel, responded to this reviewResponded April 9, 2012

Dear Annali9

We would just like to express our gratitude for the time you took to rate your stay with us. It is always satisfying receiving such amazing comments.

I will convey your feedback to the Michelangelo Team and the Il' Ritrovo Lounge staff, who I am sure will be encouraged by your remarks.

Thank you again for sharing your experience, and we look forward to serving you in the future.

Best Regards,

The Michelangelo Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Michelangelo Hotel

Address: 135 West Street Nelson Mandela Square | Sandown, Sandton 2196, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Sandton
#3 Luxury Hotel in Sandton
#4 Romantic Hotel in Sandton
#7 Business Hotel in Sandton
Price Range: $209 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Michelangelo Hotel 5*
Number of rooms: 242
Official Description (provided by the hotel):
A member of the Leading Hotels of the World, The Michelangelo Hotel guarantees visitors a five-star stay whether spending the day to attend a conference, staying overnight or merely visiting for a breakfast, lunch or dinner meeting. The splendor of the hotel's Renaissance architecture in the heart of Sandton's business and leisure district, as well as the service excellence and world-class facilities on offer, sets The Michelangelo apart from its competitors. Built around a central atrium, guests enjoy the decadent use of space which gives the feeling of grandeur in an area where space is at a premium. ... more   less 
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Also Known As:
Michelangelo Hotel Johannesburg
Michelangelo Hotel Sandton, Greater Johannesburg

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