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“Rundown and shabby”

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The Westford Hotel, Sandton
Ranked #43 of 48 Hotels in Sandton
Luxembourg City, Luxembourg
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Rundown and shabby”
Reviewed March 14, 2012

We stayed in this hotel a few years ago and, despite the bad reviews, thought it'd be OK.The air-con wasn't working, the bar was not stocked, the vending machines were empty, the decor is tired and shabby. Even the breakfast was poor. Very disappointing.

  • Stayed February 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Anne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 reviews from our community

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    29
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    16
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Any
English first
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 20, 2012

We booked this hotel for one night as we were being picked up from here for safari, it's in a good location, but it needs some attention. It's very basic, the swimming pool is nice, it is advertised there is a restaurant/grill but there isn't they just order you a takeaway. Our safe was broke and no one could seem to fix it. We had an early start and I had emailed as well as reminding them when we arrived re a breakfast pack which I was told was fine, however on the morning they said the chef wasn't there so we couldn't have anything for our 8 hour drive to safari!!

  • Stayed February 2012
    • Value
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    • Rooms
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    • Service
Helpful?
Thank Lawzini1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
Level Contributor
224 reviews
222 hotel reviews
common_n_hotel_reviews_1bd8 552 helpful votes
Reviewed November 25, 2011

Not the place for anyone in Sandton for a working stay. This hotel pre-dates the area's development as a corporate center; the Westford is a pre-1980 relic in the motorway lodge mode. Viable hostelry for transit stop if you're car touring or else want a safe area alternative to central Johanesburg for one night and you are seeking the cheapest available option on train route. Internet vouchers available for about $5 usd/hour. Restaurant open only for breakfast. A hike if you want anything. Rooms good-sized and not uncomfortable. With central courtyard, have to keep curtains closed, so no view.

  • Stayed November 2011, traveled solo
    • Value
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Helpful?
2 Thank Paubranco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
157 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed November 21, 2011

Stayed at the Westford prior to a trip into Botswana. The hotel is conveniently located a short walk from the Gautrain station ( direct line to Jo'burg airport ), the Sandton City Mall and other amenities. Room was a small suite with a seperate lounge/breakfast area and was clean and comfortable. Corridors and meeting areas are a little rundown. The small pool had not been cleaned with lots of leaves floating on the water. Management should consider providing a map of the hotel layout as corridors go in all directions and interlink with apartment blocks and an old persons home. Signage is poor and confusing....I got lost! In summary, the Westford is a no-frills place in a good location with clean and adequate rooms.

  • Stayed November 2011, traveled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank peartree69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 15, 2011

We stayed for one night and it was very comfy & cosy. We had a standard room, which had a little living area & a breakfast area, which was unexpected. After a long day of travelling we had a comfortable nap, a warm bath and had a lazy evening in front of the telly. Felt like home! The breakfast was nice too - lovely omelettes. Highly recommend!

  • Stayed October 2011, traveled as a couple
    • Value
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Helpful?
Thank Quazilogic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 14, 2011

I had an assignment in Sandton for about a month, I had on previous occassions stayed at other hotels i but was looking for budget accomodation this time round. This hotel was a pleasant suprise, not luxurious but good enough, I got a business suite at a bargain price. The staff are very friendly and make you feel at home, not business like answers that can get abit annoying when staying at some of those swanky hotels. Breakfast was great, and the hotel is at a great location.
Not your normal luxury hotel but if you looking for budget accomodation right in the middle of sandton then this is your hotel. Cons: They dont serve dinner so you have to order in or take a walk to the mall

  • Stayed August 2011
    • Value
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Helpful?
Thank Khacheso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok,Thailand
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 18, 2011

stayed in the business suite in the Westford Hotel and Suites.( I think its actually kind of a motel) , the price is very less compared to other hotels in Sandton or Johannesburg, the staff are brilliant! very talkative, I learnt the African SHake Hand!!, Breakfast is nice and has a very big variety. the hotel has a swimming pool(usually unused,not sure why). IF you would like a family room i would reccomend you to get a Deluxe/Standard or Executive room and a Business Suite. SInce you cannot get 2 connected so also make a special request for the connecting room, it will turn out to be more like a family suite/apartment, no lift up to the hotel so not really accessible for the Wheelchair but the staff was helpful in that time too. So overall we enjoyed our stay!!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
Thank Travel3sixty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westford Hotel, Sandton

Property: The Westford Hotel, Sandton
Address: 84 Katherine Street, Sandton 2196, South Africa (Formerly Pembury Plaza)
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Free Breakfast Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #43 of 48 Hotels in Sandton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Westford Hotel, Sandton 3*
Number of rooms: 45
Official Description (provided by the hotel):
The Westford Hotel now offers business and leisure travelers the convenience of staying in the heart of Sandton, Africa's economic, shopping and leisure centre at very reduced rates. We offer an alternative to business travellers who are looking for world class convenience, cleanliness, superior comfort and leisure. The hotel is centrally located close to all the main business and leisure centres within entertainment precincts of sprawling restaurants, cinemas, theatres as well as high end clubs and nightspots. The rooms are spacious with kitchenettes, bathrooms and comfortable TV Lounges. The cleanliness is of the highest quality. Security is 24 hours with more than enough secure, free parking on-site. The Westford Hotel is located 5 minutes walk from: The Sandton Convention Centre, The Sandton City Shopping Centre, The Gautrain Station (Rapid rail transport from the airport), Embassy of The United States, The Nelson Mandela Square with the Statue of the global icon, The Johannesburg Stock Exchange. ... more   less 
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Also Known As:
Pembury Plaza Sandton
Pembury Plaza Hotel Sandton
The Westford Hotel, Sandton Greater Johannesburg

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