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“Overall a great experience with one exception”

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Southern Sun Katherine Street Sandton
Ranked #16 of 47 Hotels in Sandton
Certificate of Excellence
Johannesburg, South Africa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Overall a great experience with one exception”
4 of 5 bubbles Reviewed October 29, 2013

I have been a regular guest over the past 5 years and I am consistently pleased with the rooms inside the hotel and the garden units. The most appealing aspect for me is the ability to open a window and look out onto the gardens.

The staff are friendly and willing to serve. My disappointment won't affect many travellers, and that is the quality of the laundry service. There is no pride in, nor knowledge of, how to iron and present clothes in a first-class way. I stay in hotels around the world, and this place is comparative in most ways except for this. As a businessman I need to have a reliable laundry service, and this weakness could force me reluctantly elsewhere.

Room Tip: Avoid rooms overlooking the pool / bar area.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeremy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilma S, General Manager at Southern Sun Katherine Street Sandton, responded to this review, October 31, 2013
Dear Jeremy F,

Thank you for your lovely review and comments about your stay at Southern Sun Katherine Street.

I am delighted to hear that you have been back over the past 5 years and that you enjoy your stay every time. We have looked into your comments regaring the laundry service and are doing training wiht our staff to enable us to do this in house and not have to send this out anymore.

Warm Regards

Wilma Swart
General Manager
Southern Sun Katherine Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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289 reviews from our community

Traveler rating
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    33
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    4
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Mumbai
Level Contributor
52 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed September 28, 2013

SouthernSun is a nice hotel in main Sandton area for a business stay. Hotel has an excellent staff which is very helpful
Amenities and services are of highest quality. Rooms are large and spacious and yes the gym is also a good one.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VIG001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilma S, General Manager at Southern Sun Katherine Street Sandton, responded to this review, October 1, 2013
Dear VIG001,

Thank you for your lovely review on tripadvisor.

I am delighted to hear that you enjoyed your stay and that you find our larger rooms so much more comfortable.

We sure hope to welcome you back soon!

Warm Regards

Wilma Swart
General Manager
Southern Sun Katherine Street Sandton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
4 reviews
3 hotel reviews
4 of 5 bubbles Reviewed August 26, 2013

For someone who looks for calmness and good and friendly atmosphere this is the hotel to be.
The staff is very friendly and assisting whenever needed. The hotel fitness room could be better for a hotel of this quality.

Rooms are spacious and good entertained and maintained.

Room Tip: suites are mostly quiet and very comfortable
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ralph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilma S, General Manager at Southern Sun Katherine Street Sandton, responded to this review, August 28, 2013
Dear Ralph,

Thank you so much for the lovely review. I am delighted to see that you enjoyed the quiet and tranquility of our hotel.

We look forward to welcoming you back soon!

Kind Regards

Wilma Swart
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East London, South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 13, 2013

I cannot fault this hotel. After not visiting for nearly 12 months the front of house staff remembered my face and name - outstanding! (even though I had not misbehaved the last time :) ). From the welcome by the staff ... to the room being fresh and stocked with current magazines ... to the driver who transported me to and from Sandton City. They all made me feel like much more than just a guest. I will definitely recommend and return to this "more than a" hotel.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AfricanFish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilma S, General Manager at Southern Sun Katherine Street Sandton, responded to this review, August 28, 2013
Dear AfricanFish,

Thank you for your lovely review. I am delighted to see that you enjoyed every aspect of your stay and that the staff exceeded your expectations.

We sure hope to see you sooner than 12 months this time!

Warm Regards

Wilma Swart
General Manager
Southern Sun Katherine Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 16, 2013

Check in was smooth, front desk was cool and professional..The hotel was very upscale and definitely a good choice.

Pro's- Rooms were spacious and had all you needed
Taxi's on property (mercedes) 24/7..No need to search for a taxi
Complimentary breakfast was whatever you wanted
Definitely upper scale
Location
Con's- Gym is a bit small

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DSol77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilma S, General Manager at Southern Sun Katherine Street Sandton, responded to this review, July 18, 2013
Dear Addis Ababa,

I was delighted to read your lovely comments regarding your recent stay at the Hotel.

I am delighted that you enjoyed our offering and that we could make your stay a memorable one.

Warm Regards

Wilma Swart
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed June 1, 2013

I stay at this hotel whenever I travel on business and highly recommend it to anyone for business or pleasure. Every staff member at this hotel has one thing in common - they are all focussed on making your stay memorable. From Reception to the the shuttle service - all of them are polite and so helpful that even though I have stayed here before, I am always (pleasantly) surprised at the service! It is a great location because you can walk across the street to Atholl Square and the hotel shuttle will transport you to and from Sandton City if you wish to indulge in some serious shopping or eating. It is also a whisper away from the Sandton Gautrain station - call the hotel and the shuttle will collect you from the station (15mins by Gautrain from Oliver Tambo International Airport!! yay!!) I cannot think of staying anywhere else in Sandton. Well done guys! I am always happy to return.

Room Tip: I like the rooms on the ground floor for ease of access. If you are on holiday ask for a room facin...
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leo_travelCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilma S, General Manager at Southern Sun Katherine Street Sandton, responded to this review, June 2, 2013
Dear Leo,

Thank you so much for the lovely feedback on your stay experience.

I am delighted to hear that you enjoyed your stay and that the staff have impressed you with their customer service focus.

We sure look forward to welcoming you back in the near future!

Warm Regards

Wilma Swart
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maputo, Mozambique
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 4, 2013

Stayed for one night on a bussiness trip. The whole stay from check in to check out was pleasant, effortless and hassle free. The people at reception are professionals and know how to handle bussiness check inns. I needed to change my room and this was done without any hassle and with a smile.

I recommend and will stay there again next time in JHB,.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Moz-Nguni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilma S, General Manager at Southern Sun Katherine Street Sandton, responded to this review, May 6, 2013
Dear Mopz-Nguni,

Thank you for your lovely comments regarding your recent stay at our Hotel. I am delighted to hera that you had a memorable stay and sure look forward to welcoming you back!

Warm Regards

Wilma Swart
General Manager
Southern Sun Katherine Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Southern Sun Katherine Street Sandton

Property: Southern Sun Katherine Street Sandton
Address: 115 Katherine Street, Sandton 2196, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Sandton
#14 Luxury Hotel in Sandton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Katherine Street Sandton 4*
Number of rooms: 122
Official Description (provided by the hotel):
Everyone from sportsmen to business travelers is attracted to the Southern Sun Katherine Street Hotel in Sandton for its elegance, proximity to Sandton's attractions and welcoming atmosphere. Executive suites have their own kitchenette and dining area, perfect for the traveler staying a bit longer to truly explore the city. The intimate conference facilities are ideal for private business meetings and the restaurant and bar offer a relaxing place to unwind after a long day. ... more   less 
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Also Known As:
Southern Sun Katherine Street Sandton Hotel Sandton
Southern Sun Katherine Street Sandton Greater Johannesburg

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