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“Fantastic Service & good food to boot” 4 of 5 bubbles
Review of Southern Sun Katherine Street Sandton

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Southern Sun Katherine Street Sandton
Ranked #16 of 48 Hotels in Sandton
Certificate of Excellence
Cork, Ireland
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Fantastic Service & good food to boot”
4 of 5 bubbles Reviewed September 27, 2012 via mobile

A colleague and I stayed at this hotel on a business trip that required us to commute to the Expo Centre just outside Johannesburg. We decided to stay in Sandton as we would be close to other activities and the Southern Sun in Katherine street was perfect. It offered us an excellent quality hotel with plenty of space in the rooms, all the amenities we needed and an incredible restaurant to eat at.
I want to add at this stage that the staff in the hotel were extremely obliging and assisted us with everything we needed including an "on demand" shuttle up into he CBD area of Sandton
As a business based hotel, this was perfect and we will definitely be back!

Stayed September 2012, traveled on business
Helpful?
Thank Mosiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilma S, General Manager at Southern Sun Katherine Street Sandton, responded to this review, September 29, 2012
Dear Mosiman,

Thank you for your wonderfull review of our property. We are delighted to inform you that we have completed the first block of our refurbishment where we are re doing everyhing in the outside rooms. We also extended ground floor suite's patios with a pation table and two chairs so that smokers can sit outside.

We look forward to welcoming you back soon!

Warm Regards

Wilma Swart
General Manager
Southern Sun Katherine Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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261 reviews from our community

Traveler rating
    119
    99
    31
    8
    4
See reviews for
34
29
17
167
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Danish first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Mokopane, South Africa
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed September 21, 2012

This hotel is situated opposite the USA consulate and Sandton City Mall. Rooms are small but well maintained. The east wing rooms have the best view, facing the mall as well as the consulate (The Rivonia wing). Room decorations are well thought out. There is no wifi connection in rooms. Wifi is available in the reception foyer. Also available in the foyer is an Internet cafe. The restatuarant and bar are adjacent to the foyer. There serves a wide variety of foods for their buffet breakfast . The underground parking is well secured. Security around the hotel is very tight and access control is very strict. The mall can be access via the garden using your room access key.

Room Tip: The Rivonia wing has the best view .
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KwameMokopane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katherine080, Manager at Southern Sun Katherine Street Sandton, responded to this review, September 25, 2012
Dear KwameMokopane

Thank you for taking the time to comment on your experiences whilst staying at a Southern Sun Hotel. I have forwarded your compliments onto Garden Court Sandton, as this is the hotel you were staying at.

We do hope that when you are in Johannesburg again, you will take us up on our special rates (as advertised on Trip Advisor) and come and experience our new refurbished suites.

Warm regards
Yolande Coetzer
Assistant General Manager
yolande.coetzer@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East London
Level Contributor
157 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed September 16, 2012

The hotel foyer has been tastefully re-decorated and the staff at the front desk are really great for the hotel. The breakfast had enough variety. The rooms (suites) outside never disappoint, I am a returning visitor to this establishment and have been very impressed with the changes and attention. It seems to be a popular weekend hang out spot for families coming from the Free State, Limpopo and Mpumalanga Provinces of South Africa. Even though its a busy hotel, you do not feel neglected. The housekeepers can be hectic, they come in all the time to check that everything is okay, bringing fresh towel et-al, just put a DND sign if you don't need the attention. The place has a really relaxing atmosphere to it, and they don't mind if you ask for a late-check out on a Sunday!!

Room Tip: Ask for the suites outside the main hotel, you will feel unattached but connected, somehow!
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  • Stayed September 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank liyabee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilma S, General Manager at Southern Sun Katherine Street Sandton, responded to this review, September 18, 2012
Dear Liyabee,

Thank you for the lovely comments on our hotel. We are in the process of refurbishing all the outside suites with all new carpets, curtains, flat screen TV's and new air conditioners. We have also extended some of the patio's slightlty and added two patio chairs and a table so you can sit in the lovely gardens.

We also opened our new Gym on monday the 17th of September, so we are very excited about our product offering.

We look forward to welcoming you back soon!

Warm Regards

Wilma Swart
General Manager
Southern Sun Katherine Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chateauneuf de Grasse, France
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed August 27, 2012

I was there on a business trip in August 2012. The hotel is located in Sandton in Johannesburg. The hotel facilities are great and the staff was pleasant. The service was a bit slow in the restaurant. Rooms offer all confort expected by business travellers, but Internet access is not included in the price and the speed was low. Good location also to get out in the evening and the hotel security was good.

  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Philippe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katherine080, Manager at Southern Sun Katherine Street Sandton, responded to this review, September 25, 2012
Dear Phillipe

Thank you for the lovely comments on our hotel. We are in the process of refurbishing all the outside suites with all new carpets, curtains, flat screen TV's and new air conditioners. We have also extended some of the patio's slightlty and added two patio chairs and a table so you can sit in the lovely gardens.

We also opened our new Gym on monday the 17th of September, so we are very excited about this new facility.

We look forward to welcoming you back soon!

Kind regards
Yolande Coetzer
Assistant General Manager
yolande.coetzer@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC area
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 26, 2012

Just completed a business trip to Jo'Burg and stayed at this hotel. Reception staff were professional and welcoming. Rob (owner and head chef at hotel restaurant) and his staff provided a relaxing atmosphere and delicious meals each evening. Breakfast was ready each morning and having a choice made starting my business day effortless. The hotel shuttle was a god-send and the driver, Nelson, was professional and a skilled driver on busy Sandton streets. The housekeepting staff made sure my room was clean, comfortable, and well-stocked. In other words, accomodations were not a distraction from my business trip. Would be nice to have an area for fitness. Thanks!

Room Tip: Ask for a room not facing the busy Katherine street where you hear traffic
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  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SisterSister2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East London, South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 7, 2012

I've stayed in many hotels in large cities and usually feel like "just another guest" but Southern Sun Katherine Street is not just another hotel in a large city. From the friendly front office staff to the housekeepers and the GM they have all made my stay memorable. No request is too much and the staff go out of their way to ensure that my 'home away from home' is one that I wish to return to - and will.

Room Tip: The units away from the main hotel are superb and the fact that each of these is a suite is a huge b...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AfricanFish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
248 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
1 of 5 bubbles Reviewed July 16, 2012 via mobile

I am so embarrassed to think this hotel is in South Africa. I am also gob smacked that this a Southern Sun hotel.

Arrived to chaos, people waiting at desk, only to find out that they needed to wait to get into their rooms as there were no electronic keys available.

I sat down uninvited at the reception desk as no one called me forward because staff were more concerned about the previous guest.

Nothing frustrates me more than not being made to feel welcome. The key saga continued and I had to be shown to my room and let in. This meant walking around outside in the cold trying to find the room. No key and according to the front desk it should come tomorrow.

The room is okay, as is the location but this is a hotel that charges R1500 a night and this is unacceptable. Never again and I am trying to organize another hotel as I write this.

  • Stayed July 2012
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Jasonleg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southern Sun Katherine Street Sandton

Property: Southern Sun Katherine Street Sandton
Address: 115 Katherine Street, Sandton 2196, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Sandton
#14 Luxury Hotel in Sandton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Katherine Street Sandton 4*
Number of rooms: 122
Official Description (provided by the hotel):
Everyone from sportsmen to business travelers is attracted to the Southern Sun Katherine Street Hotel in Sandton for its elegance, proximity to Sandton's attractions and welcoming atmosphere. Executive suites have their own kitchenette and dining area, perfect for the traveler staying a bit longer to truly explore the city. The intimate conference facilities are ideal for private business meetings and the restaurant and bar offer a relaxing place to unwind after a long day. ... more   less 
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Also Known As:
Southern Sun Katherine Street Sandton Hotel Sandton
Southern Sun Katherine Street Sandton Greater Johannesburg

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