The staff at reception are relatively helpful as are the staff in the main restaurant - although they look as if they'd rather be anywhere but serving you with the exception of the chef who was delightful and eager to please.
Breakfast is good, decent variety and opening hours.
I would never go back to this hotel based on the sounds I could hear coming in from outside and the adjoining room.
I was situated at the end of a hall with only one room beyond me and what appeared to be a cleaning/storage cupboard by me also. The sound of hotel staff chatting loudly and whopping came into my room as if they were in there with me. Not great for trying to get some rest.
The woman in the adjoining room had the tv on and ordered room service. I could hear what was happening so clearly in her room that the sound of her placing her cutlery on her plate when she finished eating rang out in my room. The tv and her phone conversation were far louder. I felt like there was someone in bed next to me with the tv on.
But by far and away the worst thing about the lack of soundproofing was lying in bed the next morning to hear my neighbour letting off farts.
I've stayed in several hotels where soundproofing could be better - but this one takes the cake.
- Official Description (provided by the hotel):
- Stay contemporary. Stay where you count. The superbly central location of The Capital 20 West makes it the superior choice of business professionals. Smart money knows where to stay - and with 139 rooms a choice of either 1 or 2 bedroom apartments or standard rooms, we have ample accommodation for overnight or longer-term stays. All our guests enjoy complimentary parking, complimentary laundry, complimentary scheduled transfers to Sandton and complimentary Wi-Fi access throughout their stay. A state-of-the-art conference centre makes The Capital 20 West the choice of companies who know how to make money count. Our main conference room can accommodate 200 delegates, plus we have 3 breakaway/meeting rooms, 4 boardrooms and 1 executive dining room/boardroom, all with natural light and equipped with the latest technology. ... more less
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- Also Known As:
- 20 West Executive Apartments And Hotel
- 20 West Executive Apartments Hotel Sandton
- The Capital 20 West Sandton, Greater Johannesburg