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“Go from 0 to 100 faster than a Ferrari”
Review of The Capital Moloko

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The Capital Moloko
Ranked #25 of 48 Hotels in Sandton
Johannesburg, Gauteng, South Africa
Level 4 Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Go from 0 to 100 faster than a Ferrari”
Reviewed February 27, 2014

I need to be honest and say that my first experience at Moloko was not a success. BUT went for dinner last night and it must have been one of the best culinary experience I had in a very long time. Service was great, food exellent well done to the team will be back very soon

Room Tip: When you book for a meal call out the chef and let them suggest
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank 1Superchef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc W, General Manager at The Capital Moloko, responded to this review, March 3, 2014
Dear Superchef,

Thank-you for your positive review. We are pleased that you came back and gave our restaurant another try! We are excited that we met your expectation during your recent visit.

We continue to focus on ensuring guest satisfaction, and the restaurant service and quality of our menu offering is an key focus area of our efforts.

We hope to welcome you back in the near future.

Kind regards.

Christine Liebenberg
GENERAL MANAGER-MOLOKO EXECUTIVE APARTMENTS AND HOTEL
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125 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
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English first
Vancouver, Canada
Level 6 Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed February 6, 2014

We stayed at Moloko for 2 weeks in October 2013, so this review is long overdue. We rented the two-bedroom penthouse on the 3rd floor. Everything was top notch – particular reference to the following:
- Service: From arrival at the front gate and the security guards courteous welcome, to the front desk fast and effective check-in, to the cleaning ladies’ smiling and efficient daily service, the overall service was excellent and present without being intrusive.
- Apartment details:
o Kitchen: Has everything you need, we cooked in most of the time and have had family and friends over most evenings. The newest stainless steel appliances and lots of work space allowed easy prep and cooking; coffee (good quality Nescafe), tea, sugar etc. were replenished daily which was lovely; also had washer and dryer in the kitchen which we used often;
o Open living area: Particularly enjoyed this as we have had 15 to 20 people visiting at one time, and it never felt overly crowded as the kitchen and dining room as well as living room all flow into each other, with two decks offering additional outdoor space – very convenient and roomy;
o Main bedroom: Comfy beds, spacious, with small deck which we used many evenings for a night cap and enjoying the night noises of frogs, owls and other species living in the large natural area; main bathroom is large with separate toilet with door, and large oval deep tub, and (what I enjoyed most) the natural rain shower in a double walk-in shower; also had a small outdoor inner court (private with walls) off the bathroom with French doors to allow some outdoor space and fresh air coming in.
o Second bedroom:- Somewhat smaller but still roomy, lots of closet space and bathroom with no tub but also rain walk-in shower.
o Elevator: Opened up right in your apartment which was convenient.
o Guest toilet: Right off the kitchen was a separate guest toilet which was great given all our visitors.
- Pool area: Looked nice and very accessible, however we were so busy we didn’t get time to use it.
- Gym/Fitness Center: Not large, but sufficient. We used it multiple times and were usually the only ones in there. Has treadmill, stepping machine, elliptical trainer and full stack of free weights.
- Spa: We went in to see and looked really nice, but didn’t have time to use it so cannot comment on services.
- Parking: Ample available and free. In secure area right in front of apartment.
- Surrounding area: Very easy access to grocery, liquor store as well as restaurants and take-out – right on the corner, a block away was a Woolworths Food and a strip mall with a variety of stores and restaurants – very convenient.
- Wi-fi: While not as fast as we’re used to, it was sufficient for our needs and we did quite a bit of work there, and had multiple devices logged in.
Overall we had a really good stay and will recommend this to family and friends.

Room Tip: The 3rd floor penthouse is great as it doesn't have any inside stairs, with the elevator coming...
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank buzz101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc W, General Manager at The Capital Moloko, responded to this review, February 11, 2014
Thank you for your positive and detailed review. We glad you enjoyed your stay, as it was our privileged to have you and your family as our guests for the two weeks in October.

Guest feedback forms a vital part of our business and it is through constructive comments that we are able to strive to meet our guests expectation in service and product offering.

We hope to welcome you back to Moloko in the near future as our valued and regular guests.

Best wishes,

Christine Liebenberg - General Manager
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Amsterdam, The Netherlands
Level 5 Contributor
54 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 24, 2014

Loved this place, great location and fantastic accommodation. We had a two bedroom apartment with two on suit bathrooms, it was huge and we had lots of space, it was modern and beautifully decorated with lovely finishes, we all felt very at home and could have stayed longer. I would stay there again and have already recommend to friends.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc W, General Manager at The Capital Moloko, responded to this review, February 11, 2014
Dear Mandi,

Thank you for your positive review and the recommendation to your friends. We are glad you enjoyed your stay in our spacious apartments.

It is of paramount importance for us to provide a high level of service and product to our guests and your feedback motivates us to continue to exceed your expectations.

It was a privilege to have you as our guest and we look forward to welcoming you back to Moloko in the near future.

Kind regards,

Christine Liebenberg - General Manager
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Johannesburg, South Africa
Level 5 Contributor
58 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed December 26, 2013

e stayed at the Moloko on the first two nights of our honeymoon. Our Wedding was in JHB and the Moloko is across the road from where we got married. They gave us a super early checkin so my bride and all her bridesmaids could get ready for the wedding. The room was a mini suite so very spacious. The finishes in the room were excellent. This is more important for a honeymoon couple as you tend to spend more time in the room then normal. So all in all we loved it and I would recommend it to anyone

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank larryKrug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcWachsberger, Manager at The Capital Moloko, responded to this review, December 26, 2013
Congratulations on your wedding! We know and trust it was wonderful.

Thank-you for your positive review.

We look forward to welcoming you and your wife back for more pampering in our beautiful spa and gardens soon.
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Denver, Colorado
Level 5 Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 24, 2013

It is been a while since my last stay at the Moloko at the end if July, however I didn't want to miss out the opportunity to write this review.

It must be the third or fourth time I have stayed at the Moloko in Santon. Helen Road is at a walkable distance (some 20-30 minutes)from Santon plaza and Mandela Square which offers everything good shoppers are looking for including restaurants, cafes and good deals. There are plenty of other restaurants nearby including a Woodworths market about 5' walk. 
Last time the Moloko, which is nicely appointed, with large rooms, comfy beds and spacious bathrooms, was going through management changes which unfortunately were reflected on the poor service and the lack of amenities. I am glad to say that the Moloko is back on business and the new management has restored the Moloko's old glory boasting great breakfast, manicured gardens and spacious and clean rooms in the middle of Sandton.

Room Tip: Get a room looking at the internal gardens not the parking lot
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank omarzote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcWachsberger, Manager at The Capital Moloko, responded to this review, December 26, 2013
Thank-you for your positive review. We are indeed back!

Under management of EAH Executive Apartments and Hotels, we have absolute focus on ensuring our guests satisfaction. See you soon and wishing you a wonderful festive season.
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Washington DC, District of Columbia
Level 5 Contributor
74 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed December 9, 2013

There were many aspects of this hotel that made my several business stays enjoyable, except for one incident, the root of my low rating for this property. One of my female colleagues was in a two bedroom apartment and had left her bag with laptop, ipad, and other personal items in her room before going out to dinner with me. On her return, she found that her bag was gone! There were no signs of forced entry, and we were left to conclude, along with hotel management, that this was an inside job. The next day, my colleague's bag mysteriously showed up in the stream outside the hotel next to the street, empty, of course.

Yes, my colleague should have locked up her items in the safe. And to be fair, I have to give credit to the Moloko staff in their initial response. They were very concerned, spent a lot of time with us going through the apartment, and kept in regular contact with us during our stay. However, we have not heard back from them since on any follow-up. Our team had several upcoming visits to Jo'burg and we decided to take our business elsewhere; this simply was just too much of a risk knowing that it was an inside job and that it hadn't been solved.

It was an unfortunate incident as I really liked this place otherwise (the only reason I'm not giving it the lowest rating): very spacious rooms, a unique layout, friendly staff, and good food at the restaurant. But I would not stay here again and felt it was my responsibility to post this.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank porjotok_Boston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcWachsberger, Manager at The Capital Moloko, responded to this review, December 11, 2013
Dear Abigail,

Thank-you for this review.

Since this unfortunate incident, we have taken extremely strong action as follows: 1) Polygraphed all staff on site and removed those staff who showed possible signs of deception 2) Upgraded the perimeter electric fence 3) installed further CCTV 4) Added motion sensors to the boundary 5) Added further patrol routes to this boundary.

Since this incident in June 2013, we have had no further incidents.

Whilst we absolutely apologies that this incident occurred and respect your decision to not return to stay with us, I must say I am extremely proud of my staff's thorough response, investigation and urgency to implement upgrades.

Unfortunately security breaches are prevalent in hotels in South Africa and we have therefore ensured we comply with our independent risk assessments and continue to treat security as our highest priority.
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Dubai, United Arab Emirates
Level 5 Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 29, 2013

I stayed in this hotel for an entire month in august and september.

I can confortably say this is the best value for money you can get in Sandton.

The rooms are very large, confortable and well decorated. The staff, as it is custom in South Africa, is top notch.

The hotel has a nice pool and spa that I recommend.

The only area of improvement is that they only have one restaurant which after one month the food becomes boring.

Room Tip: Get an executive room as they are very big and confortable. If you are a group of friends then their...
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grao_Mestre_V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcWachsberger, Manager at The Capital Moloko, responded to this review, November 1, 2013
We are glad you enjoyed your stay at Moloko Executive Apartments and Hotel and look forward to welcoming you back in the near future.

In the future, please enquire directly with our Head Chef and he will certainly adapt to any meals that you request. We are striving to ensure that our guests receive personalised service. The feedback is appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Capital Moloko

Property: The Capital Moloko
Address: 160 Helen Road | Strathavon, Sandton 2196, South Africa (Formerly Moloko Executive Apartments and Hotel)
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in Sandton
#21 Luxury Hotel in Sandton
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Capital Moloko 4.5*
Number of rooms: 53
Official Description (provided by the hotel):
Stay serene. Stay where you count. All our guests at The Capital Moloko, enjoy complimentary parking, complimentary scheduled transfers to Sandton and complimentary Wi-Fi access. In fact, there is every modern convenience you would imagine - all with the surprise of a hidden garden of tranquillity; calm amid the noise and haste. The Capital Moloko is sublime - especially when it comes to our particularly personal service; quietly attentive; reassuringly exclusive; excellence in supreme hospitality. In fact, while The Capital Moloko is miles apart from any other experience, it's perfectly positioned close to thriving centre of Sandton - the premier 'capital' of South Africa for shopping, business and commerce. For those crucial conferences when business need smaller rooms for important matters to be discussed or the details of big deals to be thrashed out in detail, The Capital Moloko provides the ideal environment - including 3 meeting rooms (that can also used as private dining rooms), a lounge and a restaurant perfect for cocktails. It's a venue perfect for smaller, more intimate celebrations. ... more   less 
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Also Known As:
The Capital Moloko Sandton, Greater Johannesburg

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