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“Best business hotel in Joburg.” 4 of 5 bubbles
Review of Radisson Blu Gautrain Hotel

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Radisson Blu Gautrain Hotel
Ranked #10 of 49 Hotels in Sandton
Toronto, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Best business hotel in Joburg.”
4 of 5 bubbles Reviewed June 10, 2013

I have stayed many times at this hotel and will keep returning. The staff are very good. The restaurant is one of the best in Joburg and it is a top-notch venue for conducting business in a warm setting.

Room Tip: Ask for a room facing the street.
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  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson Blu Ga... M, Marketing Manager at Radisson Blu Gautrain Hotel, responded to this review, July 8, 2013
Good Morning, firstly thank you very much for taking the time to tell us about your recent experience with us on Trip Advisor. It is always a pleasure welcoming back loyal guests to our Hotel and we look forward to welcoming you back again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,126 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (158)
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English first
Singapore, Singapore
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed June 10, 2013

great location and a nice clean hotel. Overall, a great product but the staff are slow and uninterested. Housekeeping staff in particular need an attitude review. for people who judge a hotel by its service, this will be a let down.

  • Stayed June 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank globaltraveller2987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson Blu Ga... M, Marketing Manager at Radisson Blu Gautrain Hotel, responded to this review, July 8, 2013
Good Morning, firstly we would like to thank you for taking the time to let us know about your experience on Trip Advisor, we are very sorry to hear that your stay with us was not 100% satisfactory especially with regards to our housekeeping team, this issue has been discussed with the Executive Housekeeper to prevent any similar disappointments in the future. We hope that you will stay with us on your next visit to Johannesburg so that you can experience the true Radisson service. Once again please accept our apologies and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palmerston North, New Zealand
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 29, 2013

The Radisson Blu Gautrain is very conveniently located across the road from the Gautrain Sandton station. Getting from and to the airport is efficient and simple to navigate.
The hotel services are very good and the shuttle service offered to guests for drop off in nearby vicinity is great.
The food service is excellent.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank KeithE55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson Blu Ga... M, General Manager at Radisson Blu Gautrain Hotel, responded to this review, May 30, 2013
Dear KeithE55
Thank you for your review on tripadvisor. We are pleased to read that you are among the many travellers that find our location convenient for your travel purposes. Apart from our excellent location we are pleased that the service received was of the high standard to which we strive. On behalf of all at Radisson Blu Gautrain Hotel, we thank you for your business and look forward to welcoming you back.
Kind Regards
Bernard D Thomas
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed May 28, 2013

I stayed here for 2 nights on my way through Johannesburg for business.

Let me start by saying that I like the Radisson Blu chain for hotels when I travel on business.

This was not one that I would recommend. the rooms a cheaply made and falling apart (mine had a picture on the wall with holes in it and a large tile that was coming off the floor in the bathroom). The rest of the room was alright but not great.

I have previously stayed at the other Radisson Blu in Sandton (which is just up the road) and it is much better.

  • Stayed May 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rand0m_Th0ughts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson Blu Ga... M, General Manager at Radisson Blu Gautrain Hotel, responded to this review, May 30, 2013
Dear Rand0m_Th0ughts
Thank you for taking the time to share your experience at Radisson Blu Gautrain Hotel with fellow travellers. It is disappointing to read that we did not "meet the mark" on your stay with us. On behalf of all at Radisson Blu Gautrain Hotel I wish to apologise and assure you that we will use your review as a tool to improve our service. We hope that in future we have the opportunity to showcase our service and facilities in a better light.
Kind Regards
Bernard D Thomas
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
160 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed May 27, 2013

There were no surprises with this hotel, very business like and typical of all Radisson Blu hotels around the world. The location was perfect if you used the Gautrain from Joburg airport which I did. Reception is on the first floor and can be accessed either from the hotel lobby or from the shopping mall lobby. It was very airy with welcoming staff who couldn't do enough to help check you in. The rooms were well appointed with everything you'd expect from a modern business hotel.
Breakfast was superb with an amazing range of food and the evening meals were also very good. Plenty of choice and staff attentive so your glass was never empty!
The outside area was very nice with good views over the district and plenty of seating available for chilling out with a beer or two.
Check in and out was very simple with no issues.

  • Stayed May 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank timcr005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson Blu Ga... M, General Manager at Radisson Blu Gautrain Hotel, responded to this review, May 28, 2013
Dear timcr005
Thank you for sharing your experience at Radisson Blu Gautrain Hotel with fellow travellers. We are pleased to read that from check in to check out, your stay with us was comfortable and we delivered the standards that are expected from Radisson Blu as a brand. As mentioned in your review, our location makes Radisson Blu Gautrain Hotel a first choice destination for many business travellers. We are also proud that our Super Breakfast, a unique service concept to Radisson Blu was well received and enjoyed. Your comments regarding the staff are appreciated and will be shared. We look forward to welcoming you back to Radisson Blu Gautrain Hotel.
Kind Regards
Bernard D Thomas
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makati, Philippines
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed May 26, 2013

Flight

4/1/2013

O R Tambo International Arpt, Johannesburg South Africa
Arrives Terminal A

6:55 AM

Journey Time
10:45

Flight

Singapore Airl SQ479
Booking Class: Promotion

Sunday, April 07, 2013



Departs

O R Tambo International Arpt, Johannesburg South Africa
Departs Terminal A

1:45 PM




Since beginning, security check in on concierge,and 3rd floor reception is systematically about the hotel service quality management and great meaningful experience is what u aim. Top class Service quality of reception hall for customer satisfaction, frienddly and accomodating"Technique of attendants", "Service initiative of attendants" and "Environment and decoration of reception hall" are key variables for customer satisfaction.Great guestroom, "decoration of room", "safety of room" and "courtesy of attendants" own most powerful influences. For restaurant, key variables are "Taste and variety of food", "service flexibility of waiters/waitresses" and "environment of restaurant". all of this Raddison blu Joberg staff and mngt. met and exceeded expectations!
Thank you!

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 17Dubhe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson Blu Ga... M, General Manager at Radisson Blu Gautrain Hotel, responded to this review, May 27, 2013
Dear 17Dubhe
Thank you for the kind comments placed in your review of Radisson Blu Gautrain Hotel. Reading a review such as your is a great inspiration and motivator to the entire team at Radisson Blu Gautrain Hotel. It is our pleasure to provide the service you mentioned and your thanks and appreciation are gratefully accepted. From all at Radisson Blu Gautrain Hotel, Thank You.
Kind Regards
Bernard D Thomas
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town
Level Contributor
140 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed May 25, 2013

Stayed here for a mini congress. Very conveniently located opposite the Gautrain Sandton station. Breakfast more than sufficient . Clean rooms. Excellent showers . Allowed for a late check out without hassles and free wifi .

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank miles28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson Blu Ga... M, General Manager at Radisson Blu Gautrain Hotel, responded to this review, May 27, 2013
Dear miles28
Thank you for your positive review on tripadvisor.
It is pleasing to read that you received a all-round "Yes I Can" experience and that we delivered the service expected from us. I am sure many other travellers will benefit from your experience. We look forward to welcoming you back to Radisson Blu Gautrain Hotel.
Kind Regards
Bernard D Thomas
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Gautrain Hotel

Property: Radisson Blu Gautrain Hotel
Address: Rivonia Road, Sandton 2196, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Sandton
#8 Luxury Hotel in Sandton
#10 Business Hotel in Sandton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Gautrain Hotel 4*
Number of rooms: 220
Official Description (provided by the hotel):
The rooms at the Radisson Blu Gautrain Hotel overlook the beautiful Sandton Skyline, the epitome of South African opulence. This stylish hotel which is located a mere 55 steps from the Sandton Gautrain Station boasts 220 rooms and suites designed in varied moods and tones, ranging from warmth, earthy African tones to bold, contemporary splashes of colour. The rooms are spacious and modern with breath taking views of the city skyline. Each of our guest rooms offer satellite television with a large selection of channels to be enjoyed on a wall mounted flat screen television. Complimentary high speed wireless internet access helps guests stay connected whilst in Johannesburg for business or leisure. The Radisson Blu Gautrain Hotel enjoys a premier location only 55 steps from the high speed Gautrain rapid rail station and has easy access to the Sandton Convention Centre, Sandton City and all the major banking offices in Johannesburg. The Hotels conference facilities offer unique meeting spaces which include elegant meeting rooms as well as executive boardrooms catering for any size event from large banquets to intimate board meetings. The latest audiovisual equipment, climate control, complimentary high speed internet access and natural lighting make these some of the most enviable conference facilities in Johannesburg. The Award Winning Central One Restaurant and Bar offers a unique dining experience with a wide variety of award winning dishes as well as weekly specials to make every stay a memorable one. ... more   less 
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Also Known As:
Radisson Blu Gautrain Hotel Sandton, Greater Johannesburg

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