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“Excellent, as usual”

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Southern Sun Hyde Park Sandton
Ranked #12 of 48 Hotels in Sandton
Certificate of Excellence
Kruger National Park, South Africa
Level 4 Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Excellent, as usual”
Reviewed June 6, 2014

I have stayed at the Hyde Park hotel on many occasions and I am never disappointed. All the staff were extremely helpful and friendly which contributed to a very nice stay. My room was spotlessly clean (as was the rest of the hotel) and the food in the restaurant and room service was very good.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Archie9898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carli_ferreira, Manager at Southern Sun Hyde Park Sandton, responded to this review, July 3, 2014
Dear Archie9898

We thank you for taking the time to review our hotel on Tripadvisor.

We are delighted to hear that you are never disappointed at our hotel after your many visits to us. We are especially proud of our staff who continue to please our guests visit after visit

We hope to welcome you back soon to The Southern Sun Hyde Park.

Warm Regards
Carli Ferreira
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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404 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Level 4 Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 2, 2014

Impecable service and rooms. Very good breakfast and the views from the rooms and pool lounge are amazing. Next to a nice shopping mall but not the most central location for hotel in the area.
Stayed for quite a few times and always had a great experience.

Room Tip: Avoid the rooms on top of the pool lounge if you stay on a Friday night and want to go to sleep earl...
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GCF77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carli_ferreira, Manager at Southern Sun Hyde Park Sandton, responded to this review, July 6, 2014
Dear GCF77

Thank you for taking the time to review Southern Sun Hyde Park.

We are pleased that our service and rooms were impecable and that your enjoyed your stay with us and you continue to return!

We look forward to welcoming you back soon to The Southern Sun Hyde Park

Warm Regards

Carli Ferreira
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 28, 2014

I recently stayed at Southern Sun Hyde Park hotel. This was a business trip to Johannesburg and I checked in late. I have been welcomed by reception staff warmly. They addressed me by my name all the time with a polite smile on their faces. I liked the athmosphere in the room. All new and modern. Actually it was exceeding my expectations. I strongly recommend stay over in this hotel, as it is located on a shopping mall. This easens your life as you do not need to go out of the hotel, and do all your shopping.

Room Tip: Standard rooms are equipped with all necessary facilities.
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zafer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carli_ferreira, Manager at Southern Sun Hyde Park Sandton, responded to this review, July 6, 2014
Dear Zafer B

Thank you for taking the time to review Southern Sun Hyde Park.

We are pleased that we exceeded your expectations during your business trip with us!!

We look forward to welcoming you back soon to The Southern Sun Hyde Park

Warm Regards

Carli Ferreira
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, KwaZulu-Natal, South Africa
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 25, 2014

I had previously wrote of excellent stays in this hotel. It seems many of you ended up in the hotel, its very busy nowadays... i then had a not so good experience during my stay early in may. I provided details in the hotel group's customer satisfaction survey. The response was phenomenal, i had the department managers phoning me expressing their apologies for the poor experience and promised to resolve the issues before my return. I was there again last week - all the issues flagged were resolved... It was a great experience, great turnaround from staff who want to ensure great customer service....

Room Tip: Generally good soundproofing... if possible try and take an "inside room" away from road...
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  • Stayed May 2014, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank gonaszn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town
Level 5 Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed May 25, 2014

There are a number of plusses and very few minuses associated with a stay at the Southern Sun Hyde Park hotel and we will definitely visit again. The favourable points are: tastefully decorated and spacious rooms; a great bar with outside deck (and pool) overlooking leafy suburbs; extremely helpful and pleasant staff (in particular Adele); convenient location for Hyde Park shopping mall.

In our experience, the only negative was that the only breakfast offering was an over-priced buffet. Furthermore, I was concerned by the comment on Tripadvisor (2 February 2014) concerning security breaches at the hotel and the inadequate response of management thereto.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank RobinCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed May 24, 2014

Well located hotel for business, great bar. Food and service excellent.
I found the breakfast cost a little steep for a simple continental, but the quality was very good. Location linked to a shopping centre provides lots of alternatives for dinner.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Ed K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maseru, Lesotho
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 19, 2014

i stayed in room 335 at the southern sun hotel Hyde Park for a weekend and i must say just cant wait to be there again, what an amazing experience. friendly staff and an awesome environment to relax and even do business. convenient and stylish bigups

Room Tip: just click southern Sun Hyde park
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bernard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southern Sun Hyde Park Sandton

Property: Southern Sun Hyde Park Sandton
Address: 1st Road, Hyde Park | Now with free guest Wi-Fi., Sandton 2024, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Luxury Hotel in Sandton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Hyde Park Sandton 4*
Number of rooms: 132
Official Description (provided by the hotel):
The prestigious Southern Sun Hyde Park Sandton forms part of the exclusive Hyde Park Corner Shopping Centre. A state of the art hotel, offering guests all the comforts needed by the discerning traveller . The contemporary design and decor has been carefully crafted to reflect the lifestyle of our discerning guests, with furnishings and fittings adding a touch of class. Rooms offer panoramic views over the tree tops of Johannesburg's northern suburbs and include all the comforts of your own home.There is also a well appointed boardroom and two fully equipped conference rooms that caters for executive business meetings or private signature events.High speed WI FI connectivity is now available to hotel guests on a complimentary basis. ... more   less 
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Also Known As:
Southern Sun Hyde Park Sandton Hotel Sandton
Southern Sun Hyde Park Sandton Greater Johannesburg

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