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“Great Bathrooms and Comfortable Clean Beds”

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Southern Sun Hyde Park Sandton
Ranked #13 of 48 Hotels in Sandton
Certificate of Excellence
Bethesda, Maryland, United States
Level Contributor
215 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Great Bathrooms and Comfortable Clean Beds”
Reviewed October 5, 2012

We had a great 2 night stay here in September 2012. Right next to a wonderful mall for eating and shopping. The rooms were quiet and the rooms were immaculate and well furnished. The bathroom shower was a treat after a long flight from the USA to South Africa. The breakfast buffet is NOT to be missed. Terrific selection and very high quality of breakfast fixings. I'd recommend this place to even my very particular sisters!

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pat G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noel M, General Manager at Southern Sun Hyde Park Sandton, responded to this review, October 10, 2012
Dear Darren A,

Thank you very much for choosing the Southern Sun Hyde Park to celebrate your sepcial occasion and also for taking the time to write a review on TripAdvisor about your experiences at the hotel during your last stay in September 2012.

Your feedback is always welcomed, valued and much appreciated indeed.

We are delighted that your stay with us was a memorable one and that we exceeded your expectations by creating some memorable experiences.

We thank you once again for your comment and we look forward to welcoming you back to the Southern Sun Hyde Park hotel in the near future.

With renewed appreciation and kind regards

Noël A. Macquet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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393 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Cape Town, Western Cape, South Africa
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 27, 2012

I frequently stay at this hotel when visiting JHB for business.

The hotel is modern and the rooms are always exceptionally clean. The business centre is also well equipped and extremely convenient if you need some quiet time to read and respond to mails.

The bar and pool deck adjoins a luxurious cigar bar which is the ideal place to have one on the rocks after a busy day in JHB.

The well equipped gym on the top floor has ample an supply of fresh towels and bottled water.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cameron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noel M, General Manager at Southern Sun Hyde Park Sandton, responded to this review, September 28, 2012
Dear Cameron B,

Thank you very much for choosing the Southern Sun Hyde Park to stay at when you travel to Johannesburg and also for taking the time to write a review on TripAdvisor about your experiences at the hotel during your last stay in June 2012.

Your detailed feedback is always welcomed, valued and much appreciated indeed.

We are very pleased indeed that your found the hotel to be a 'Great for business trips'. We are glad that you also enjoyed the facilities at the hotel and the convenience of the business centre amogst other facilities at the hotel.

We thank you once again for your comment and we look forward to welcoming you back to the Southern Sun Hyde Park hotel when you next travel to Johannesburg.

With renewed appreciation and kind regards

Noël A. Macquet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 16, 2012 via mobile

Wr ate currently staying at this hotel, so far it is everything we expected. From the time of making a booking the service has been fantastic, I got instant replies from Lethabo to the many emails I sent, we arrived an extra bed ha been put in for our kids with extra linen as
Promised. At breakfast our kids were Asked their names and
All staff at breakfast the next day welcomed us by name, the kids felt special.
We plan to spend our annual South African visits at this hotel.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EnjoyFamilyholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noel M, General Manager at Southern Sun Hyde Park Sandton, responded to this review, September 28, 2012
Dear EnjoyFamilyholidays,

Thank you very much for choosing the Southern Sun Hyde Park to stay at when you were in Johannesburg, South Africa recently and also for taking the time to write a review on TripAdvisor about your experiences at the hotel during your last stay in September 2012.

Your detailed feedback is always welcomed, valued and much appreciated indeed.

We are very pleased indeed that your found the hotel to have 'Great Personal Service'. We are glad that you also enjoyed the facilities at the hotel and the personalised service that Lethabo and teh breakfast team provide during your stay. We are delighted indeed that you kids were made to feel special.

We thank you once again for your comment and we look forward to welcoming you back to the Southern Sun Hyde Park hotel when you next travel to South Africa and Johannesburg specifically.

With renewed appreciation and kind regards

Noël A. Macquet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watsons Bay, Australia
Level Contributor
167 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed September 13, 2012

We stayed here on a business visit and were in need of re-assembling including replacing, laundry etc. The rooms are not extra large, but have plenty of room. Importantly, the fittings are all top quality and power and Internet services properly located. The bathroom is fantastic. A large shower with drench fixture and loads of hot water. Great after a dusty time on the road, laundry service was first class. So well packaged I didn't want to disturb it! Breakfast was top class. Only negative was a slow ( but friendly) check in. Big advantage is being connected to the Hyde Park shopping centre. The bar/pool area is very relaxing. Small but cute pool. Service throughout the property was excellent.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noel M, General Manager at Southern Sun Hyde Park Sandton, responded to this review, September 16, 2012
Dear etheldog,

Thank you very much for choosing the Southern Sun Hyde Park to stay at when you were in Johannesburg recently and also for taking the time to write a review on TripAdvisor about your experiences at the hotel during your last stay in September 2012.

Your detailed feedback is always welcomed, valued and much appreciated indeed.

We are very pleased indeed that your found the hotel to be a 'First Class business hotel'. We are glad that you also enjoyed the facilities at the hotel and teh convenience of the shopping centre. We will investigate the 'slow check-in' to see why you didn't experienced the usual fast and efficient check-in that we normal deliver at the hotel.

We thank you once again for your comment and we look forward to welcoming you back to the Southern Sun Hyde Park hotel when you next travel to Johannesburg.

With renewed appreciation and kind regards

Noël A. Macquet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
150 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed September 11, 2012

I had a very mixed experience with this hotel, and whilst on the whole it was an enjoyable stay I would have rated it more highly if there was greater consistency.

I had arranged via email for a transfer from Sandton Gautrain station to the hotel, however I was left waiting at the station and eventually had to find a taxi.
Checkin was handled efficiently and the receptionist was very pleasant and friendly. I needed scissors to cut strapping off my suitcase and the porter promised to bring some to my room. He didn't return, I tried to ring the front desk and found the phone didn't work, so I had to go back down to reception to find them myself.

Tired after a long flight I wanted something to eat and perhaps a drink. The music from the bar area was so loud it drove me back to my room again. Unfortunately there was no where that provided a more relaxed and laid back environment to unwind. Another irritation was having to go to reception each day to get a voucher for the wifi. A simple online logon and registration system that most other hotels utilise would be much simpler.

The positive features of the hotel for me were the comfortable room and bed. The bathroom was large, modern and very clean. An excellent breakfast buffet was available each morning and the staff were very friendly and helpful. Having a shopping centre conveniently located next door was also a bonus.

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HappyTravels-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noel M, General Manager at Southern Sun Hyde Park Sandton, responded to this review, September 12, 2012
Dear Happy Travels-7,

Thank you very much for choosing the Southern Sun Hyde Park to stay at when you last travelled to Johannesburg and especially for taking the time to write a review on TripAdvisor about your experiences at the hotel during your recent stay in September 2012.

Your detailed feedback is always welcomed, valued and much appreciated indeed. We are disappointed that your experienced insconsistent service at the hotel, especially in regards to the Gautrain pick-up, the scissors that you requested but not delivered and technical fault on the room phone. Please rest assured that these are being investigated currently and corrective action will be taken where appropriate, to remedy these issues. I apologies that we did not create a favourable impression in these areas and also for the inconvenienced that may have been caused as a result.

We are delighted however that you were satisfied with the room, the bathroom and breakfast delivery and especially that you received really friendly service from our team members.

We thank you once again for your valuable and helpful comments and we look forward to welcoming you back at the hotel on your next visit to Johannesburg.

Kind regards

Noël A. Macquet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 10, 2012

My wife and I celebrated our 2nd wedding anniversary at the Southern Sun Hyde Park Hotel and it was great. The staff were excellent as to be expected from Tsogo Sun (Southern Sun). They went the extra mile in decorating our room for us with rose petals on the bed as well as the bathroom, not forgetting a bottle of wine and a candle making it extra romantic. We were so glad when we went for breakfast the next morning that there was lamb & chicken sausages available, its not very often where you find that. We dont eat pork and beef and we were very excited to see that the catering was offered to people like us. Thanks again to all the staff members for making this a wonderful time away for us in celebrating our special day.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darren A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noel M, General Manager at Southern Sun Hyde Park Sandton, responded to this review, September 11, 2012
Dear Darren A,

Thank you very much for choosing the Southern Sun Hyde Park to celebrate your sepcial occasion and also for taking the time to write a review on TripAdvisor about your experiences at the hotel during your last stay in September 2012.

Your feedback is always welcomed, valued and much appreciated indeed.

We are delighted that your stay with us was a memorable one and that we exceeded your expectations by creating some memorable experiences.

We thank you once again for your comment and we look forward to welcoming you back to the Southern Sun Hyde Park hotel in the near future.

With renewed appreciation and kind regards

Noël A. Macquet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 13, 2012 via mobile

This hotel feels very boutique although has all the features of a business hotel. Big rooms, huge comfortable beds and really friendly service. It is attached to the very upmarket Hyde Park shopping centre with great food and cafe options. The bar and hotel restaurant is first class. The gym is great too! I will always stay here in jo'berg

Stayed July 2012, traveled on business
Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Southern Sun Hyde Park Sandton, responded to this review, July 16, 2012
Dear Mark W,

Thank you very much for choosing the Southern Sun Hyde Park to stay at when you last travelled to Johannesburg and especially for taking the time to write a review on TripAdvisor about your experiences at the hotel during your recent stay in July 2012.

Your feedback is always welcomed, valued and much appreciated indeed. We are delighted that you were satisfied with the room, the Bar and Hotel Restaurant, the gym and especially that you received really friendly service.

We thank you once again for your valuable and positive comments and we look forward to welcoming you back at the hotel on your next visit to Johannesburg.

Kind regards

Noël A. Macquet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Southern Sun Hyde Park Sandton

Property: Southern Sun Hyde Park Sandton
Address: 1st Road, Hyde Park | Now with free guest Wi-Fi., Sandton 2024, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Luxury Hotel in Sandton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Hyde Park Sandton 4*
Number of rooms: 132
Official Description (provided by the hotel):
The prestigious Southern Sun Hyde Park Sandton forms part of the exclusive Hyde Park Corner Shopping Centre. A state of the art hotel, offering guests all the comforts needed by the discerning traveller . The contemporary design and decor has been carefully crafted to reflect the lifestyle of our discerning guests, with furnishings and fittings adding a touch of class. Rooms offer panoramic views over the tree tops of Johannesburg's northern suburbs and include all the comforts of your own home.There is also a well appointed boardroom and two fully equipped conference rooms that caters for executive business meetings or private signature events.High speed WI FI connectivity is now available to hotel guests on a complimentary basis. ... more   less 
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Also Known As:
Southern Sun Hyde Park Sandton Hotel Sandton
Southern Sun Hyde Park Sandton Greater Johannesburg

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