Unfortunately, I am absolutely appalled by the service I have received by the Tladi Lodge staff! After making my booking online, I contacted the lodge directly to ask if I could pay the reservation in full for a honeymoon couple, which they agreed to and sent me the credit card authorisation form. I informed them I could only send a scan of my credit card the following morning, which they had no problem with.
I was shocked the next morning when I received an email to say that my reservation was cancelled and contacted the Lodge to find out what was happening and to confirm my reservation. They said my reservation was not valid and they told me to cancel my booking. This was completely contrary to what they had said the day before. I asked if I could go and pay at the lodge, and asked for alternative options but they just kept repeating - Cancel your reservation! For absolutely NO REASON!
I am offended by the treatment received by the Lodge, I have not managed to make another booking for my best friend and her fiancée on their honey moon night. I’m an international traveller. I have travelled all over the world and honestly, I’ve never been treated like this anywhere in the world.
- Official Description (provided by the hotel):
- Set in 2 acres of lush tranquil gardens, Tladi Lodge Johannesburg, combines all the benefits of a hotel with the intimacy of a guest house. This beautiful area boasts an abundance of cultural, natural and social highlights - you'll be spoilt for choice for things to do. Whether you fancy an awe-inspiring champagne balloon ride or a day on a manicured golf course, the hospitality staff at this 5 star guest house will be happy to advise. Tladi Lodge is an extensive thatched property surrounded by verdant trees and set amidst romantic winding pathways. The on-site tennis court and swimming pool will keep you in shape whilst you enjoy the open-air life. Welcoming business executives, couples and families with children of 8 years and older, the guest house is the perfect haven for work, relaxation or that extra-special break. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Hotels.com and Priceline so you can book your Tladi Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Tladi Lodge Sandton, Greater Johannesburg