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“Luxurious hotel with helpful staff” 4 of 5 bubbles
Review of Radisson Blu Hotel Sandton, Johannesburg

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Radisson Blu Hotel Sandton, Johannesburg
Ranked #11 of 49 Hotels in Sandton
Certificate of Excellence
London
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Luxurious hotel with helpful staff”
4 of 5 bubbles Reviewed November 13, 2009

This is a very new hotel in Sandton about 5 minutes drive from the Sandton City shoppping mall and Nelson Mandella Square (there's a free shuttle bus to and from the hotel). The staff were extremely helpful and my room was great - huge, comfortable bed, free WiFi, tea & coffee making facilities, great shower and toiletries. The only thing missing was a fluffy robe.

The breakfast buffet was amazing and the bar does the best capuccino I've ever had. Other facilities include an amazing gym, indoor and outdoor pool, and a spa.

  • Stayed November 2009, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BiddyBid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Denver, CO USA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 11, 2009

The gym is amazing. It is unlike any I have ever visited in the States so it is great value that it is included in the rate. Breakfast is good. Location is good (its nice to be able to walk to the Village Walk shops) and the free shuttle to Sandton City is also nice. The Avis car rental is convenient, but does not have very good car selection and does not offer Garmin GPS which is pretty crucial so you don't get lost in Johannesburg. Oh, and the bar in the lobby is pretty great too.

  • Stayed October 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank candktravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed September 19, 2009

When heading to Johannesburg for a brief business trip, I decided to stay at the recently opened Radisson rather than the 70s built Sandton properties I had tried earlier.

When entering the property, you are somewhat surprised as you don't actually enter the lobby of the hotel. You will need to take the lift to the 13th floor where you find the lobby. The check-in was smooth and efficient, and we even got our rooms early (we arrived from London around 9 am). I agree the staff was not terribly experienced or routined, but it all went very smoothly and efficiently.

The room I got was superb. The room felt like brand new, and it was spacious. Probably I liked the bathroom the most as it was very spacious too, and had a separate shower.

There was some noise from the construction site above the hotel, but it was only during the day. At nights, it was very quite and peaceful, and I slept like a baby.

The breakfast buffet is worth the visit, and the breakfast room has nice views to Sandton.

The check-out went nicely. The airport transfers (both ways) worked very nice as well, something that is not always the case even with top Sandton hotels.

  • Stayed April 2009, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mixu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ireland
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed August 14, 2009

This new hotel in the safe and opulent area of Sandton is aspiriing to be a 5* but it s really a pretty standard 4* that gets dragged down by poor service. There seems to be a lot of managers barking orders at poorly trained lower order staff. Concierge service is laughably terrible. The staff seem eager but they are undertrained and overmanaged.

Rooms and facilities are as good as you would expect and the gym is amazing.
Free wifi is good and breakfast is above average.

  • Stayed June 2009, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank strewelpeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
44 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed July 26, 2009

Great new hotel on the Sandton scene. Rooms were excellent with Nespresso machines and great bathrooms. Free internet was a plus. Only fault was lack of iron/ironing board in the room and I had to call for one.

  • Stayed July 2009, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bwgs888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
464 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
3 of 5 bubbles Reviewed July 17, 2009

First stay for me at the Radisson Blu in Sandton. Initial impressions were that this is a cool place with a very contemporary feel, great gym, free wi-fi and a good location. Problem for me was that they got too many small things wrong in a 4 day stay that totalled a not very cool stay. Examples of this include...non smoking room booked, smoking room given (although in fairness changed the next day); Card Key to room expiring before checkout; dirty bath tub on check-in (hairs); cold bar food; chilled but not cold peroni beer in bar (sacrilege); couldn't get a suit pressed - only dry cleaned (go figure??); and so on and on. Not huge things I know, but this was compounded by not one word of apology from either of the two duty managers I spoke to. Neither of these 'managers' looked over 25 and whilst they looked extremely smart in their modern, hip suits, their condescending approach coupled with lack of social skills defied belief. Now I am not counter-ageist, but this place urgently needs a senior professional to get a grip of these kids and teach them the necessary skills of hotel management. Should that happen, I would consider staying again. However, their aloofness - some would say arrogance - suggests othewise in what could be a really cool hotel. Incidentally, I stayed at the Radisson SAS in Krakow - equally new, equally contemporary - run by adults and far, far superior.

  • Stayed July 2009, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Malim27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ireland
Level Contributor
45 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed July 9, 2009

Stayed for three nights having had the misfortune to stay in the Crowne Plaza the previous night, the service at the Radisson was excellent, food above average, rooms were fine. The lift system is a bit of a fiddle but the gym and pool are great. Would recommend this hotel for Johannesburg.

  • Stayed July 2009, traveled on business
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sisIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel Sandton, Johannesburg

Property: Radisson Blu Hotel Sandton, Johannesburg
Address: Corner Rivonia Road & Daisy Street, Sandton 2010, South Africa (Formerly Radisson SAS)
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Sandton
#6 Business Hotel in Sandton
#9 Luxury Hotel in Sandton
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Radisson Blu Hotel Sandton, Johannesburg 5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Radisson Blu Hotel Sandton, Johannesburg Greater Johannesburg

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