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“Nice hotel”

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Radisson Blu Hotel Sandton, Johannesburg
Ranked #12 of 48 Hotels in Sandton
Swadlincote, United Kingdom
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Nice hotel”
Reviewed November 27, 2013

Just back from the Radisson Blue in JNB..i was very impressed with the rooms and quality of the hotel, its modern and very secure IE reception on the 13th floor and a key operated elevator system..the room service was slightly disappointing but hey your in South Africa why eat in ? the pool area is very quiet and relaxing..if you want a modern very clean hotel, This is the one for you

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this review, November 30, 2013
Dear ian h,

Thank you for taking the time to review the Radisson Blu Hotel Sandton on TripAdvisor from your most recent visit.

Your comments are extremely positive and for this we thank you.

With the amazing weather we have been having of late I can only agree with you on how great our pool deck has been.

We look forward to your next visit to Johannesburg & hope to see you again soon.

With kind regards,
Eirik Bergvoll
General Manager
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1,127 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (178)
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Lightwater Uk
Level Contributor
308 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed November 23, 2013

Located closely to the Sandton shopping mall and conveniently for the main rail station and the Gautrain to JNB airport this hotel has many benefits. The reception on the 13th floor is spacious and there was no wait to check in. My room was spacious and spotlessly clean, the huge bed was comfortable, but the pillows were far too soft and spoilt what would have been an excellent nights sleep. The bathroom is very well appointed with a large bath and seperate shower, high quality toiletries are supplied. There are two pools, one outside with plenty of sun loungers and shaded areas, the other inside near the spa. The indoor pool is huge compared to most hotels, and the fitness centre spread over seperate floors is superb. As with all parts of the city, the hotel do not recommend you walk anywhere after dark, instead happy to arrange local transport for you..

Room Tip: Rooms on the 13th floor are quiet and on the same floor as check-in, therefore very accessible.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank garygeorge3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this review, November 30, 2013
Dear garygeorge3,

Thank you for your review & for taking the time to write this on TripAdvisor.

I am thrilled to hear your experience at the Radisson Blu Hotel Sandton was a good one. We strive for service excellence & are extremely proud of our hotel so to hear this response is excellent news.

We look forward to welcoming you back upon your next visit.

With kind regards
Eirik Bergvoll
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harlow, United Kingdom
Level Contributor
225 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed November 22, 2013

We stayed here for 2 nights before flying on to Victoria Falls. I was pleasantly surprised at the size and comfort of the room we had. Concierge service was great booking a trip for us to apartheid museum and recommending The Butchers Shop as a fairly local excellent restaurant. Had a slight hiccup over delay in pool lunch and the couldn't care less attitude of restaurant manager but this was more than made up by Sharon the customer service manager who went "the extra mile" to make sure we were happy. The hotel shuttle bus was great and punctual. Good place to stay for business or short stop over

Room Tip: We had no problem with noise but did not have a room overlooking the atrium
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank GillyT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this review, November 30, 2013
Dear GillyT,

Thank you for your review on TripAdvisor, we appreciate your feedback in order to fine tune our operations.

I am sorry you had a disappointing experience with your lunch on our pool deck which we will thoroughly investigate, however I am extremely happy to know that Sharon was accommodating and managed to assist with your query.

We look forward to welcoming you back to Johannesburg on your next visit.

With kind regards
Eirik Bergvoll
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaufort, South Carolina, United States
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 20, 2013

There is nothing negative I can say about this property. Great rooms, friendly staff and an excellent restaurant. Perhaps location is not it's strong suit.
The first clue is that the lobby has to be accessed by an elevator to the fourth floor, with security on the ground floor.
It is a self contained oasis but not in an an area that you would want to stroll about at night. By day, it is within blocks of some of the best shopping Johannesburg has to offer.
Staff was very helpful in scheduling day trips.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Dennis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 16, 2013

We spent the one night at the Radisson while on Honeymoon (waiting for the next days transfer). The hotel really surprised us and went well above what we expected, bed decorated with petals, chocolate covered strawberries delivered to the room.

If we're ever back in Joberg we'd stay at the Radisson again.

  • Stayed September 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Jimbo_and_Franny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this review, November 17, 2013
Dear Jimbo_and_Franny,

Thank you for your wonderful review of our hotel on TripAdvisor! Your positive comments are tribute to our amazing staff who go the extra mile using their unique Yes I Can! service to ensure you leave happy and excited to come back.

We wish you many years of happiness and hope that you enjoyed the rest of your travels.

We look forward to your next visit to the Radisson Blu Hotel Sandton.

With kind regards,
Eirik Bergvoll
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andorra la Vella, Andorra
Level Contributor
669 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 395 helpful votes
Reviewed November 12, 2013

Reasonably modern place with an odd lift system where you enter the floor before you enter and then you rush to the lift indicated before the door closes as it gives you little time before it speeds off empty.

But my big beef if the noise I stayed on the 19 th floor and reception which is on the 13 th floor. It is like an atrium and the noise is amplified and it was very very noisy in the room. I have written maybe a hundred hotel reviews and this is my first complaint about the room

The room had lots of long hairs in the bathroom

Breakfast was fine and easy access to Mandela square

Overall about average despite big rooms and ok service .

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barcaranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this review, November 15, 2013
Dear barcaranger,

Thank you for taking the time to review our hotel on TripAdvisor - this helps in areas that we need to improve on. I am sorry you experienced noise from our atrium, we will ensure that on your next visit you are allocated a room away from the atrium & as high up as possible so you are not affected by this again.

We have addressed the issues concerning the cleanliness of your bathroom with our Executive Housekeeper who will discuss a way forward with her team that this is not experienced again.

We are pleased that you did enjoy the room & hope to welcome you back to the Radisson Blu Hotel Sandton in the near future.

With kind regards,
Eirik Bergvoll
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 10, 2013

Stayed overnight at the Radisson on two separate occasions en route/returning to/from the Kruger National Park. The pick up from Jo'burg railway station to the hotel was nearly 2 hours late, and the taxi to the airport on the way home was never booked! Although the hotel promised to investigate, ultimately nothing ever happened. This shouldn't happen, the taxi firm are in the hotel and sit alongside the concierge desk on the ground floor! Apart from this, the hotel was excellent.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ray s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this review, November 15, 2013
Dear ray s,

Warm greetings from Johannesburg!

Thank you for your review on TripAdvisor. We take all our guest incidents very seriously & would like to apologise for your transfers being delayed & incorrectly booked, we will discuss this with our in house transfer company to avoid this from happening to other clients in future.

I am extremely pleased that you enjoyed your stay with us and liked our hotel - we hope you enjoyed your time in the Kruger and look forward to having you stay a little longer on your next visit to Johannesburg.

With kind regards
Eirik Bergvoll
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel Sandton, Johannesburg

Property: Radisson Blu Hotel Sandton, Johannesburg
Address: Corner Rivonia Road & Daisy Street, Sandton 2010, South Africa (Formerly Radisson SAS)
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Sandton
#6 Business Hotel in Sandton
#10 Luxury Hotel in Sandton
Price Range (Based on Average Rates): $
Hotel Class:5 star — Radisson Blu Hotel Sandton, Johannesburg 5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Radisson Blu Hotel Sandton, Johannesburg Greater Johannesburg

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