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“Amazing hotel”

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Radisson Blu Hotel Sandton, Johannesburg
Ranked #13 of 48 Hotels in Sandton
Glasgow, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Amazing hotel”
Reviewed October 31, 2013

I was here Nov 2012 for 5 days and could not fault the hotel. The rooms were spotless, great in size and had everything I needed. I only ate breakfast at the hotel as was out at night for dinner, but could not fault this either, there was a great variety. Staff were extremely helpful and done more than I expected of them. I arrived at the hotel early before my check in time and they could not be any more accommodating, held my luggage and also provided me with a changing room and shower facility to freshen up until my room was available.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this review, November 15, 2013
Dear Charlie B,

Thank you for your amazing review of our hotel on TripAdvisor.

It makes us proud to know you had a faultless stay & enjoyed each aspect of the hotel from the room, breakfast as well as the friendly staff we have.

Our team always go the extra mile to ensure our guests are happy and this is wonderful to know that you were well looked after.

We look forward to welcoming you back to the Radisson Blu Hotel Sandton on your next visit to Johannesburg.

With kind regards,
Eirik Bergvoll
General Manager
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1,144 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
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English first
Amsterdam, The Netherlands
Level 4 Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 28, 2013

I travel a lot for business and overall I loved the Radisson in Johannesburg - some of the good points were
- really nice rooms with spacious bathrooms and a long desk for working at
- best gym I've ever had in a hotel (probably because it's a commercial gym as well, but it's really spacious with every machine you could ever want)
- spa in the hotel was nice
- location was good for me and close to my office, but the area in general seemed very safe. The hotel also offers a shuttle to Mandela Square which I didn't get the chance to use, but is nice to have the option
- Restaurant staff were lovely and the meals we had there were very nice
- Pool area is gorgeous

Some irritating points:
- The wifi is TERRIBLE. If you only need to check emails, it's fine, but don't bank on using it for anything more.
- I would avoid getting drycleaning done here. I went out for the day and when I arrived back (8pm, 2 hours after clothes were due back) only half of my clothes were in my room. I rang housekeeping who told me that all clothes had been delivered for the day, but they would check if there was anything leftover. I heard nothing and had to call a second time where they told me they had found my clothes. Thankfully a while later they did deliver a box to my room, but it was a little strange. The following day (on the way to the office) I realised that I hadn't packed my jeans, they hadn't been brought back to my room. I had to ring the hotel again to ask them if they had them. Housekeeping did locate them and I had to detour back to the hotel to pick them up. Again, no apology and I got a very disorganised and disinterested feeling from the staff involved.

Overall, a superb hotel facilities-wise

Room Tip: I had a room on the 22nd floor and had a great view :)
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lapeltje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this review, November 15, 2013
Dear lapeltje,

Thank you for your great review on TripAdvisor & for taking the time to let us know your thoughts.

We are thrilled to hear that you enjoyed our hotel facilities - we pride ourselves on great facilities & friendly staff to ensure a great stay.

I see that you experienced some troubles with the staff which which I would like to apologise for & will address so that this does not happen again in the future.

I hope to see you back i Johannesburg in the near future & visiting the Radisson Blu hotel Sandton.

With kind regards
Eirik Bergvoll
General Manager
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London, United Kingdom
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 26, 2013

The best thing about the hotel was the bar, open all day, with wifi and a relaxed, friendly atmosphere, always buzzing with comings and goings. Free bus to nearby places including Nelson Mandela square and sandstone convention Centre. The bathrooms are good too, modern with an enormous shower.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Breezy-view8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this review, November 13, 2013
Dear Nickym31,

Thank you for the great review on Trip Advisor.

We will make sure that your positive comments are passed onto the relevant departments. Looking forward to welcoming you back to The Radisson Blu Hotel Sandton in the near future.
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Gibraltar
Level 5 Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 21, 2013

Stayed at this hotel already several times before and decided now to review it after my last stay here end of 2012. The hotel is amongst the best one can find here in Johannesburg i believe and I thoroughly enjoyed every visit of it. The view in the lobby is breathtaking as are most rooms on the top floors. The spa and fitness center are huge and holds a large swimming pool. Dinner can be a bit of a waiting experience yet serves food of great quality. If you can catch one of the few tables near the window, your breakfast experience will double its value for sure. This hotel is a true gem here in Jo'Burg and I will always opt to stay here on any future visit.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VOYVOY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this review, November 15, 2013
Dear VOYVOY,

Greetings from a sunny Johannesburg! Thank you for taking the time to review our hotel on TripAdvisor.

I am delighted that you had the opportunity to experience the Radisson Blu Hotel Sandton on numerous occasions and have enjoyed your times with us.

Johannesburg is a busy city and coming back to breathtaking views of the city is one of many positives we can agree on!

I look forward to your next visit & hopefully have the chance to meet you in person.

With kind regards
Eirik Bergvoll
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level 6 Contributor
110 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed October 20, 2013

Getting into the hotel was bit awkward based on its location on the corner. The front staff was very helpful and courteous. The room was great, cleaning was top notch, the large roomy shower was awesome. The bed was very comfortable. We ate dinner in the restaurant and the dinner was extremely good. Joburg itself nothing to write home about but the hotel is a great place to stay for a night when you first land before moving on to better locations.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank purebliss1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this review, November 15, 2013
Dear purebliss1,

Thank you for your positive feedback. Your excellent comments have been communicated to the team which goes a long way in motivating the teams to continue the great work they do.

Cleanliness is a top priority in the hotel and it's wonderful to hear your feedback first hand. I am also pleased to see you experience our staff's unique Yes I Can! service on your arrival at the Concierge.

I look forward to hosting you again at the Radisson Blu Hotel Sandton in the near future.

With kind regards
Eirik Bergvoll
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashford, United Kingdom
Level 6 Contributor
306 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed October 18, 2013

As it's been said...great gym & pool-but you need a hat...a rip off 80R here or 26 in the mall.... Ok rooms...what's with single beds???? I was upgraded to a business room-really no different....couldn't see the benefit of it.
Happy hour poor-no wine, beer only???
Not the best room service menu, but food was ok....
Staff very friendly ...hotel will drive you to mall & local restaurants with in a 5 mile radius.
All in all...ok for a 5* hotel???not fantastic???but ok....

Room Tip: Front rooms very noisy due to traffic ....
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SarahWH888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this review, November 15, 2013
Dear Sarahws888,

Thank you for taking the time to review us on your last stay. We are pleased to hear that you experienced our friendly staff & enjoyed the use of our shuttle bus to & from the shopping mall.

We look forward to hosting you again at the Radisson Blu Hotel Sandton in the near future & hope to meet & exceed your expectations.

With kind regards
Eirik Bergvoll
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lima, Peru
Level 3 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 7, 2013

I stay here when in Joburg to take advantage of the 3 story gym with extensive weights, arobic machines, yoga classes, etc. The staff are helpful and positive, the room is fine, the location convenient for my business.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cant_see_enough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this review, November 12, 2013
Dear Cant_see_enough,

Thank you for your great review on Trip Advisor and for taking the time to rate our hotel.

We are extremely happy that you enjoy the Platinum Planet Fitness Gym linked to our hotel - it is a great asset to the hotel & we are extremely proud to have such a fantastic facility for our guests.

With our Yes I Can! attitude our staff go the extra mile to ensure guests feel at home & this has reflected in your response to us.

We look forward to your next visit to the Radisson Blu Hotel Sandton.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel Sandton, Johannesburg

Property: Radisson Blu Hotel Sandton, Johannesburg
Address: Corner Rivonia Road & Daisy Street, Sandton 2010, South Africa (Formerly Radisson SAS)
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Sandton
#6 Business Hotel in Sandton
#11 Luxury Hotel in Sandton
Price Range (Based on Average Rates): $
Hotel Class:5 star — Radisson Blu Hotel Sandton, Johannesburg 5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Radisson Blu Hotel Sandton, Johannesburg Greater Johannesburg

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