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“Nice, but Staff are Rude” 3 of 5 bubbles
Review of Radisson Blu Hotel Sandton, Johannesburg

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Radisson Blu Hotel Sandton, Johannesburg
Ranked #11 of 48 Hotels in Sandton
Certificate of Excellence
Toronto, Canada
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Nice, but Staff are Rude”
3 of 5 bubbles Reviewed August 11, 2013

Hotel is Average. Clean. Products are alright but the staff are simply rude. You have to wait for everything. Its basically their time or no ones time. Make sure you keep all your valuables close by, because they tend to take your stuff. Even in the safe, I had lots of colleagues have their stuff go missing from this hotel. Would return but basically bring nothing with me next time. Pool is alright. Average. Room service is good and gym facilities is nice.
Recommend - Yeah, for one night with no valuables.

  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank AnthChidiac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,025 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Cork, Ireland
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed August 10, 2013

The hotel to me was average. It really is a business hotel so perhaps that added to the feeling of coldness. The staff were not very welcoming upon check in. There was a general malaise when I asked them for assisttance with information on the museum (apartheid museum, which is superb). The food wasn't particularly good and was often cold. Pretty good location, 30 mins to the airport and approx the same to the museum. The rooms were very clean. Overall I found it to be a soulless place but perhaps perfect for a business trip!

  • Stayed July 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Fa82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed August 4, 2013

Well, it`s a large hotel from a large chain, so as long as you know that, expect nothing less. It`s close to Mandela Square and about 30 mins from Tambo airport. But it is a large hotel from a large chain. The rooms are lovely, the staff are fantastic, but I found the service in the restaurant really slow.

The hotel is mainly populated by business travellers and the menu reflects their standard international needs, there was very little `local` fayre.

There is free Wi-Fi should you need it, a business centre and conferencing facilities, but I personally would prefer to stay somewhere smaller next time.

Room Tip: Get up to the highest floor possible, the views are amazing :-)
See more room tips
  • Stayed July 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NorthamptonSpeedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed July 30, 2013

We only stayed one night in-between flights but I have to say I was very impressed with the hotel, the staff, the location and how easy it was to get to via the train from the airport. We only had breakfast there but it was good with a wide selection to choose from. The rooms were clean and the beds comfy. The best was the free shuttle service around town and they were very happy to take us over to the mall for an hour and then over to a restaurant and back to the hotel later on that night. I would highly recommend this hotel for anyone spending a little time in Johannesburg.

  • Stayed July 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank HannahRome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed July 24, 2013

Pros :
- Basic rooms are nice and tidy.
- Free Internet access for all, and … very good Internet speed comparing to other competitors in the same Road!
- Staff globally gentle and smiling.
- 24h room service.
- Good location, on Rivonia road.
- Restaurant is very nice and tasteful !
Cons :
- Parking in the basement is expensive (40R/day).
- Still do not understand why Radisson built up 2 twin hotels at the same place. Quite stupid, I think many people just get wrong because of that.

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cortowinch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mombasa, Coast, Kenya
Level Contributor
99 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed July 22, 2013

Checked into this hotel in the afternoon and was impressed by the speedy check in.I had been booked in a couple of days before.The hotel was spotlessly clean,with elevators to my room.I was allocated room 2217 on the 22nd floor.Room was spacious,clean and with a working desk that was comfortable. The internet was on excellent signal strength throughout my 3 nights stay.Room service was good and swift.On one occasion there had been a slight delay and my protest by phone to the duty manager was resolved immediately with a proffesional follow up on whether everything was according to my satisfaction.I was actually fasting and did not visit the breakfast meals area but the room service dinner I ordered was always delicious.The hotel has a great Gym.One of the hotels appeal is the 8 minutes walk to the Gautrain station.(The other Radisson Blu is actually 2 minutes walk opposite the station.)This hotel is near the Nelson Mandela Square(5 minutes by taxi) with its great malls,restaurants and food courts.There is always a courtesy vehicle from the Raddison Blu from the Gautrain to the hotel .There is also a courtesy shuttle to and from hotel to Nelson Mandela Square every 30 minutes.All in all ,I would visit the Radisson Blu in future should I have a business meetings in the Sandton area of Johanessburg.

Room Tip: rooms on the 22 nd floor were silent.No traffic noise
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  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Munir T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed July 13, 2013

As a Carlson Group card holder I had stayed at this hotel before. Trying to book on line (when Pres Obama was staying...but unkown to myself) showed a huge disparity in pricing as compared to the same deal when checked via British Airways on line booking system. Car parking day rate very reasonable, my Carlson status was recognised and given excellent room, staff all round very good especially Antonio, bar/restaurant. Access to the private gym on site is a real bonus. (but if you want to swim take a swimming cap). Breakfast pretty standard fayre...coffe could be a bit stewed and very strong. As some others bar area not so welcoming atrium style but televisions to watch the sport channels. Evening meals standard OK but with several prevantable mistakes...offering chefs pizza with figs and then getting served the pizza without figs (because they weren't in season !!)...occasional slow delivery to tables from the pass. But main problem with evening meals is that there is no atmosphere with sometimes only 6-8 diners all evening. Shame because the steaks and fish are excellent, So all in all...I'll give this Radisson a 4. O I forgot...I put my laundry bag outside my room at 21.00, went to sleep and was woken at 00.15 by telephone call from someone asking if I wanted my laundry taken away....awake for another hour before being able to get back to sleep.....ODD ???

Room Tip: Room levels go from 14 to 20 something so higher numbers give better views...
See more room tips
  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank davebedford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel Sandton, Johannesburg

Property: Radisson Blu Hotel Sandton, Johannesburg
Address: Corner Rivonia Road & Daisy Street, Sandton 2010, South Africa (Formerly Radisson SAS)
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Sandton
#6 Business Hotel in Sandton
#9 Luxury Hotel in Sandton
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Radisson Blu Hotel Sandton, Johannesburg 5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Radisson Blu Hotel Sandton, Johannesburg Greater Johannesburg

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