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Reviewed April 2, 2013

I travel to Johannesburg several times a year and only stay at this hotel. It is convenient to the Gautrain (airport - Sandton in 15 minutes), shopping and major roads. The hotel shuttle is a nice benefit but there is ample parking if you rent a car. Checking in is a breeze. The spa is first class and the gym is like nothing you will ever experience in another hotel. The style is very modern, wi-fi in every room but the reception is spotty in some parts of the hotel - they should install some boosters.

I stayed over Easter and found "hidden" Easter eggs during breakfast and chocolate bunnies from the housekeepers. It are the little touches that make the difference. From the General Manager, corporate sales and front desk to the people behind the scenes, each one makes a guest feel valued.

Room tip: Ask for North side rooms as high up as possible. They are not overlooked so you can keep drapes open at night and enjoy the city lights. Or spring for a penthouse.
Date of stay: March 2013
  • Trip type: Traveled solo
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Thank Spoiledtravelguy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KP1986, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this reviewResponded May 23, 2013

Dear spoiledtravelguy,

Thank you for your wonderful review on TripAdvisor. With our unique 'Yes I Can!' Service we are dedicated to going the extra mile in order for guests to feel one in a million and exceed their expectations.

We look forward to welcoming you back to the Radisson Blu Hotel Sandton in the near future and hope to make you feel at home once again.

With kind regards,
Eirik Bergvoll
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2013

The hotel defines what business travel should be. Immediately I got there, I was upgraded one room higher which made me feel extra special and the staff were very pleasant. The facilities, meals are obviously top notch (I had never seen a pant press before!) and the view from my room of the Hyundai ball and the rest of Sandton was great. I especially loved the chocolates on my pillow, it is a very nice touch and please keep it up. Would love to come back!

Room tip: It wouldn't hurt to ask for a complementary upgrade!
Date of stay: March 2013
  • Trip type: Traveled on business
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Thank WanguiG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 26, 2013

I chose this Radisson as opposed to Gautrain Radisson, as I found pool area to be very small and too public, bordering as it does the hotel reception. In contrast, this Radisson was a very pleasant experience - from easy, quick check-in through to high standards of customer service and exceptionally good food; try the slow-roasted pork belly - best I've eaten in many years! I was given a room on the 22nd floor, great views and very comfortable/spacious room. Clean spacious pool area - also indoor pool was nice and immaculately maintained - with good, hot dry sauna (n.b. needs clock/timer please!)
Attentive staff throughout and small details were much appreciated - I needed a late check-out and was preparing to pay for this - but was told it was free of charge. Look forward to returning to this hotel and would recommend to anybody visiting Jo'burg. Free shuttle to Gautrain is also helpful.

Room tip: All top floor rooms
Date of stay: March 2013
  • Trip type: Traveled on business
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Thank WilliamTell2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 24, 2013

There is certainly room for improvement on the service side of things - average waiting time in the restaurant to be attended to for any kind of order (coffee at breakfast or order for dinner) was too long. Annoying was also that every other day the key card for the room was not working anymore and had to be reset at reception. Apart from that however the stay was very pleasant. The breakfast buffet selection is very good and so is the overall quality of the food served (apart from the coffee, which was a bit disappointing). Views from my window (17th floor) and the pool deck were stunning, the spa facilities are great and the gym just awesome, with a huge sports pool, lots of bikes, several rooms for different classes (e.g. Pilates, Yoga) which can be attended and not to forget the great opening times (during the week from 4.30am) which allows one to really make use of the facilities. Other than the the hotel offers every half an hour a (free) shuttle service to Nelson Mandela square and next Gautrain station which does add value too for all those who do not feel like walking or taking the car. All in all to be recommended from my point of view.

Date of stay: March 2013
  • Trip type: Traveled on business
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1  Thank SHP_PRP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 23, 2013

I stayed at this hotel for an extended business trip.
The check in staff and the congierge were friendly and helpful.
The room was nice and big, the bathroom was also bigger than the normal, with a nice shower and all amenities.
Breakfast was a good spread and was included in the room rate.
Wifi is free and fast.
Guests also have access to the Planet Fitness, which is a full gym with pool and other facilities.
Parking is available at a charge.

Date of stay: February 2013
  • Trip type: Traveled on business
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Thank SATraveller25
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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