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“Probably the worst hotel I've ever stayed in”

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Sandton Lodge Rivonia
Reviewed May 15, 2010

I've stayed in this hotel 3 times now and each time have had a terrible experience. As a professional traveller, I have to interface with hotels constantly, in order to make my clients' experience favourable. This hotel, apart from being badly built (fittings breaking or falling apart after a year of operation), is badly designed. There is no consistency among the rooms, no shelves to set down personal items in the bathroom, enough wardrobe space to house an army, some rooms have enough empty floor space to host a ballroom dance competition. The staff are clueless and although well-meaning, just never get it right. Clearly most have not been trained in hospitality and the owners are clearly not hoteliers. The most basic requirements in a hotel are just not met, eg. checking the rooms before allocating them, setting tables for the correct number in a group, having wait staff present throughout a meal. One could understand if this happened once or even twice, but it happens on every trip (my colleagues have the same experiences over and over). The hotel is located right on a busy road in Rivonia and traffic noise is constant, day/night, week day/weekend. Possibly, no, definitely the worst place I've been forced to stay.

  • Stayed: May 2010, traveled on business
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank marabara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 - 49 of 49 reviews

Reviewed September 28, 2009

We delivered a workshop in this small hotel and everything was indeed perfect. From the well furnished spacious rooms to the quality and variety of the breakfast. It is surrounded by a beautiful garden with two swmming pools and it is very safe but what really made our stay wonderful was the level of services and the atmosphere that the staff and management created. We all appreciated the full attention and constant care to our comfort that Ricky, the incredibly efficient Assistant Manager gave us adn also in solving all the problems that arise when there is a meeting gathering people from all over Africa. Higly recommended for those who want to have a very pleasant stay in Joburg.

  • Stayed: September 2009, traveled on business
    • Value
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Thank moncalieri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2009

On a 5 day business trip we booked two rooms in this hotel. It is very new, securely situated and conveniently just a kilometer from the N1 motorway as well as a couple of blocks from shopping centres and restaurants. The staff were extremely friendly, efficient and helpful. There were two pools set in the lovely garden. The rooms were very clean and comfortable.
The restaurant provided excellent breakfasts and well cooked delicious suppers too.
Surprisingly good value.

  • Stayed: May 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank PDMLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandton Lodge Rivonia

Address: 143 12th Avenue | 13 River Road, Rivonia 2191, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Rivonia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #4 of 7 Specialty Lodging in Rivonia
Price Range: $68 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandton Lodge Rivonia 4*
Number of rooms: 35
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Also Known As:
Sandton Lodge Rivonia

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