Stayed here the beginning of April with a friend who was teaching in the village schools. Had arrived late evening from Botswana. Had already been charged on credit card for two nights. They could not find our reservations , were fully booked and sent us to another hotel around the corner. We had to pay there for the night. Protea Hatfield found our reservations the next day which had been through Expedia. The hotel manager said due to the confusion they would give us a comp dinner and breakfast. She never relayed that to the dining room. They would not give receipts. They have overcharged us for two nights, two meals and still claim that the manager did not tell us we would have comp meals. They claimed that the one refund which was not equal to what we had been charged was what we were to receive. I am reporting this to the corporate office and putting it on for all to see on Facebook, etc. These people kept giving different quotes each time I have exchanged emails. Do not let Delta air refer you to Expedia for reservations with this hotel. We have very good results with Grosvenor Gardens Fair City in Pretoria Hatfield. I am having to deal with this from the US.
- Official Description (provided by the hotel):
- Sophisticated Pretoria accommodation. Protea Hotel Hatfield is situated in the trendy and upmarket suburb of Hatfield. Ideally positioned close to tourist attractions, business centres, shopping malls, embassies and sports stadiums. What more could a business or leisure traveller ask for? It also offers easy access to a host of entertainment venues and restaurants in Pretoria, as well as the Union Buildings and University of Pretoria. The Protea Hotel Hatfield comprises 119 contemporary rooms, designed to offer fashionable yet comfortable accommodation in Hatfield. Every room offers en-suite bathrooms, air-conditioning, colour LCD televisions, Wi-Fi connectivity and secure digital safes. Bring the kids and take advantage of babysitting services and a 24-hour reception desk, or enjoy satellite TV channels and the bar facilities. As a central hotel in Pretoria, the Protea Hotel Hatfield is located within walking distance of leading attractions and landmarks in Pretoria. These include the University of Pretoria, Loftus Versveld sports stadium and the Hatfield Gautrain station, as well as bus routes and 24-hour medical centres. Enjoy easy access to all major roads and highways, as well as to O.R. Tambo Airport and the city of Johannesburg. Whatever your reason for travelling to Pretoria, you could not ask for a more perfect location for your Hatfield accommodation requirements. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, Agoda, Travelocity, Priceline, Hotwire, TripOnline SA and HotelQuickly so you can book your Protea Hotel Pretoria Hatfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.