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“A def. Come back” 4 of 5 bubbles
Review of Protea Hotel by Marriott Pretoria Capital

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Protea Hotel by Marriott Pretoria Capital
Ranked #22 of 73 Hotels in Pretoria
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A def. Come back”
4 of 5 bubbles Reviewed June 3, 2012

Me and my bf had a wonderful time, it was great I was a bit dissipointed on the way the phone was opperrated when I phoned in tofind out about the rates the other day, but when we got there I feld at home, I was surpriced tho, the morning before we checked out, I'm not sure if it was a cleaner or a guy from the other room,he opend one of the doors that was linked to our room not knowing if there were people or not it was still early round about 8:00! I think action needs to be taken there make sure those doors are locked at all tyms... Not everyone checks out at 10. Other then that we had more then fun ill def go back!!!

  • Stayed June 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank kalane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Respondant, Director of Sales at Protea Hotel by Marriott Pretoria Capital, responded to this review, October 29, 2012
Thank you for your feedback on the Protea Hotel Capital, we are happy you enjoyed your stay.
We did look into your comments and took corrective measures.
We hope to have you back in the near future!

Kind Regards
Victoria McLachlan
Sales and Marketing Director of Boulevard Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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81 reviews from our community

Traveler rating
    26
    36
    17
    1
    1
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed March 24, 2012

A hotel that take care of you like your own mother! They know what this business is all about ! Will tell our friends !

  • Stayed March 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Maniephw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London W6
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed January 7, 2012

we stayed here after our previous hotel was a let down, and choose here for the pool and good rates (R450) its clean and modern but the rooms need maintenance. ground floor rooms are the only non smoking which is disappointing considering your in the middle of the city and i didn't feel comfortable staying on the ground floor. We had a smoking double on the 2nd floor, it was small with many maintenance issues, the safe didn't work, the window we had to force shut and the air conditioning unit clicked and banged so much we turned it off. we moved to another room the following afternoon which was interconnecting, a surprise as we hadn't been told it would be and for some i would imagine that wouldn't be appreciated. Bar staff were friendly although drinks over priced R23 for Hunters Gold, R16 for 330ml coke can,breakfast we didnt have as also believed it was over priced at R130+. Reception staff were the least friendly.
Pool area is clean and nice but not used by many. The hotels in a busy area with a short drive to main shopping centre Menlyn.

Room Tip: ask for a room over looking the pool to avoid road/barbed wire views !
See more room tips
  • Stayed December 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank lauren_270789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed November 21, 2011

Got this on a Prokard voucher, so I only paid R147.60 for a room worth around R850.00 . I booked the cheapest room and as a Prokard member I requested a free upgrade and I actually got it! It was a beautiful room (deluxe, when I'd booked for a twin) with two big mirrors and a bath. The retrofit shower, however, was a disaster, spilling water all over the bathroom floor! They committed to fix that.

I'm not impressed with Protea hotels' standard pricing, but what you definitely get for the price is consitency; Protea is the only hotel chain that has always met a certain set standard, no matter which of their hotels you use.

Incidentally, across the road you get Moning Star Express hotel, which is quite OK itself if you want to pay less than the usual standard Protea rates.

  • Stayed November 2011, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank osigenu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Protea Hotel by Marriott Pretoria Capital

Property: Protea Hotel by Marriott Pretoria Capital
Address: 390 Lilian Ngoyi Street, Pretoria 0002, South Africa
Location: South Africa > Gauteng > Pretoria
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 73 Hotels in Pretoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Protea Hotel by Marriott Pretoria Capital 3*
Number of rooms: 104
Official Description (provided by the hotel):
Protea Hotel by Marriott Pretoria Capital with its lush landscaped garden and glistening swimming pool is centrally located in Pretoria's Van der Walt Street in the city's central business district. This convenient location provides easy access to all major highways and O.R. Tambo International Airport is a mere 45 km from the hotel. Protea Hotel Capital features a themed pub - the Thistle Cocktail Bar, a welcoming GUEST lounge and complimentary 24-hour secure parking for your peace of mind. Savour culinary delights in the distinctive dining room while the friendly STAFF provide personal service to make you feel at home. Explore the golf courses, shopping centres, theatres, restaurants and Government departments of the Pretoria CBD with the hotel's complimentary transport between 07h00 to 16h00 or make use of the Pretoria Gautrain Station which is within close proximity. If a business venue is what you are looking for the hotel offers stylish conference and banqueting facilities suitable for seminars, dinners and meetings. ... more   less 
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