I stayed for three days in the Sheraton. The room was spacious and clean and came with the usual amenities: mini bar, large bathroom with separate shower and bathtub. Breakfast is extensive and comes with free local champagne (though at almost € 15 extra) a bit steep considering the already high room costs.
The service was lacking a bit focus. The room was not ready when I checked in and no attempt was made to offer a free drink or coffee while I had to wait (after 13 hours flying it would have been nice). The curtain rail was a bit loose on the second day (clearly visible) but this was not repaired! On the day of the departure I came back to the room after breakfast and the bed was already stripped! Surely this can wait until after the departure of the guests! When this was brought up at check out no attempt was made to compensate.
Good standard hotel but service could be much better!
- Official Description (provided by the hotel):
- Welcome to the Sheraton Pretoria Hotel, situated within the heart of South Africa's dazzling capital city. With sweeping views that command all of Pretoria, exquisite marble flooring, and custom-designed furnishings, our hotel exemplifies beauty and service excellence in the Jacaranda City. After a busy day, return to the comfort of our 175 guest rooms and suites. Bring your friends, colleagues, or loved ones along for a mouth-watering buffet meal at Magnolia restaurant. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Starwood EMEA, Expedia, Hotels.com, TripOnline SA, Travelocity, Cancelon, Hotwire and HotelQuickly so you can book your Sheraton Pretoria Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Pretoria
- Pretoria Sheraton