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Reviewed January 27, 2018 via mobile

We enjoyed our stay there,the rooms are so clean and the staff are so friendly,they make you feel warm.So please organise remotes for tv's and improve WiFi.Thank so much.I can recommend you to my friends and family,I'll come back in future.

Date of stay: November 2017
Trip type: Traveled as a couple
Thank MsaB6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SUN1-HOTELS, Owner at SUN1 Pretoria, responded to this reviewResponded February 5, 2018

Dear Msa B,
Thank you for taking the time to provide a review of our hotel and for sharing your experience.
Your comments have been noted and are greatly appreciated.
We look forward to welcoming you back in the near future.
Yours sincerely,
Sun1 Hotels Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2017

Slept at this hotel for 2 days 24 & 25 dec 2017 at different rooms with my family.
The beddings were smelly especially the blanket and duvet. you can easily see that they have not been washed for months and months.
What they call the Air condition in this two rooms were not working. My wife got an infection on our way back apparently from the rooms. A waste of money for R575 a nite.
Then we slept in Sun 1 Berea in JHB. it was a very clean bedding we had.

Room tip: Let the house keeper check that the room AC is working, that the bedings are clean before you take in your luggages.
Date of stay: December 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank JudeM268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2017

My stay was horrible, i never want to stay there again. The bedding was dirty, i could see urine stains on toilet floor, the extractor fan was clogged, and parts of the shower were broken. When we checked in there were bags and shoes lying around the lobby. There was noise coming from the neighbours. I have stayed at a sun1 in Alberton and was quite happy. Am shocked that the Sun 1 in Pretoria is associated with the TSOGO SUN brand. I am an avid TSOGO SUN FAN but SUN 1 Pretoria is a no go area

Date of stay: November 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank thembinkosi-2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SUN1-HOTELS, Owner at SUN1 Pretoria, responded to this reviewResponded November 16, 2017

Dear thembinkosi-2017
Thank you for taking the time to inform us of your recent experience at our Sun1 Pretoria Hotel.
We would have liked to discuss your experience with you personally, but have been unable to make contact with you at this time.
Please accept our apologies for the various maintenance and housekeeping issues experienced during your stay and for having created an unfavourable impression. We consider the points that you have raised very seriously and would like to assure you that this is not the standard on which Sun1 Hotels prides itself.
We regret causing you this inconvenience and would like to assure you that the matters raised have been investigated and addressed.
Yours sincerely,
Sun1 Hotels Management

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Reviewed October 23, 2017

We stayed at 3 Sun1 hotels during this trip and this was my favorite. The staff were all extremely friendly and literally jump up to assist. Always coffee available, which is very welcome, safe parking with security around, the room was actually comfortable with a better mattress and pillow than experienced at other similar hotels. Centrally located in the city as well.

Date of stay: October 2017
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank FireflyAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SUN1-HOTELS, Owner at SUN1 Pretoria, responded to this reviewResponded October 25, 2017

Dear FireflyAfrica,
Thank you for taking the time to provide a review of our Sun1 Pretoria hotel.
We're delighted to hear how much you enjoyed your stay and we look forward to welcoming you back soon.
Yours sincerely,
Sun1 Hotels Management

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Reviewed July 11, 2017

The service was friendly, efficient and very professional. it is located near the Pretoria Train Station, the Union Buildings, the Pretoria Zoo and is also a walking distance to any mode of public transport. What I liked best is the 24 hour coffee service at Reception. how about an extra chair in the room? It would certainly help.

Date of stay: July 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Fani M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SUN1-HOTELS, Owner at SUN1 Pretoria, responded to this reviewResponded July 17, 2017

Dear 321fanim,
Thank you for taking the time to provide a review of our hotel and for sharing your experience. It is always a pleasure to receive positive feedback and your comments are noted and greatly appreciated.
We look forward to welcoming you back in the near future.
Yours sincerely,
Sun1 Hotels Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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