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“Fanny”

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Southern Sun Pretoria
Ranked #9 of 73 Hotels in Pretoria
Certificate of Excellence
Nelspruit, South Africa
Level Contributor
4 reviews
4 hotel reviews
“Fanny”
Reviewed February 7, 2014

Excellent service which I will highly recommend to my friends and family.Excellent staff service, clean rooms with good night sleep. Excellent respond by hotel staff in anything or everything I requested.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Fanny N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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277 reviews from our community

Traveler rating
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    40
    14
    9
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Guildford, United Kingdom
Level Contributor
442 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed January 21, 2014

There is nothing fundamentally wrong with the hotel although the lack of air-conditioning on in the public areas, whilst from a conservation point of view I can't argue, was a bit disconcerting. It wasn't too hot generally however. It is a clean hotel, the rooms fine, we had one with two double beds and the bathroom perfectly adequate. It is situated 10 mins walk from the park in front of the Government building, so very central. We decided to grab a bite to eat at the buffet lunch before heading out and the selection was fine for a quick lunch with good service. The lack of air-conditioning was more uncomfortable then however. We used the hotel car to take us to the Rovos Rall station which was very easy and good. The staff are good. Nothing great but nothing bad either.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 20, 2014

I would think twice about staying at Southern Sun Pretoria, as one would expect value for money. The rooms are slightly outdated and front desk dont have time management skills. I would suggest booking at Garden Court Hatfield, slightly cheaper, but the people there go out of their way to assist.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank Avenesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
95 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed November 24, 2013

This hotel is typical of the Southern Sun brand of hotels: it is clean, well-managed, comfortable, and good value for the money. Perhaps its best aspect is the excellent customer service which all of the staff demonstrate. My room was comfortable and clean (it looked exactly like the main photo on the Tripadvisor site), not "luxurious," but solidly 4-star. The public areas are very inviting, and the outdoor pool area is spacious and relaxing, a veritable oasis. The restaurant was fine, with a large buffet for breakfast and dinner, and the bar is also very comfortable. Some reviewers have noted the dicey, "unsafe" area around the hotel, but in truth it's perfectly safe during the day (a small mall across the street also has a cinema)--remember: there are practically no public areas in RSA that are safe after dark. However, both the hotel's shuttle service and local taxis can ferry you around the city. I would definitely stay here again.

  • Stayed November 2013, traveled solo
    • Value
    • Location
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Helpful?
Thank tuckernyc2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kapolei, Hawaii
1 review
Reviewed September 6, 2013

We stayed at this hotel from Aug.9 to 23 for a convention. Our room were nice but because we had a roadside room it was a bit noisy. The staff was very accommodating to our needs and many times went beyond the call of duty. The restaurant was good. The location was perfect with shopping near by.
Want to say thank you very much to the staff for taking good care of us and making us feel comfortable and safe while being far away from home. Will definitely recommend to others.

Room Tip: Get the rooms on the pool side, less noisy.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
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    • Service
Helpful?
Thank J0sie68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 3, 2013

The staff was very courteous and helpful. Rooms were kept neat and clean. The restaurant food was very good, but the service was a bit slow. The rooms were nice, but the noise outside was heard very well inside due to windows that did not block noise. Overall, the experience was nice. We turned on our airconditioners to block some of the constant taxi cab beeping outside.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
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Helpful?
Thank tissyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 29, 2013

My husband and I stayed here for 6 nights for a bible convention in the city. There was a very large amount of us staying in the hotel during that time. We could tell the staff was overwhelmed, but were all trying as hard as they could to keep up and with a smile on there face. They probably should have had more staff on hand to handle the food requests, since it took over an hour to get any food requests from the bar area. The front desk staff was very busy, but we could tell they were trying hard to accomodate all of us. They were almost always out of local currency to exchange, so I recommend getting that taken care early before you need it since most places will only take local currency. The rooms were very nice, spacious, big king bed, nice view of beautiful pool area, and clean. (except for some mold in the shower) One problem with the room was the dangerous tub! It doesn't have any flat surface to stand on, it is totally rounded inside and is a serious fall hazard. I particularly thank Jim at the front desk for helping several of us schedule transportation to another hotel when we realized our travel agency messed up our pickup location for the next morning. The breakfast was very good, fresh fruit and guava juice everyday, and we loved our omelet making queen! We didn't feel extremely safe walking around the city after dark, so it was nice to have the hotel restaurant as a dinner option. We also loved that they made sure that entering the hotel was a lovely aroma experience too. Very nice hotel and staff, a convenient location to shopping and restaurants!

Room Tip: We loved the view of the pool area, very beautiful.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Betty_BoopTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southern Sun Pretoria

Property: Southern Sun Pretoria
Address: cnr Steve Biko and Pretorius Streets, Arcadia, Pretoria 0083, South Africa
Phone Number:
Location: South Africa > Gauteng > Pretoria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Pretoria
#5 Luxury Hotel in Pretoria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Pretoria 4*
Number of rooms: 240
Official Description (provided by the hotel):
Located within walking distance of the city centre, the business hub and several top-notch attractions, the Southern Sun Pretoria Hotel is a favorite amongst visitors to South Africa's capital city. While you’re there be sure to visit the Zoo, the State Theatre and the Union Buildings. A stay at this luxury hotel will have you falling in love with this charming city in the blink of an eye. ... more   less 
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Also Known As:
Southern Sun Pretoria Hotel Pretoria

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