I stayed 2 nights while attending a conference at the CSIR. The first night I arrived I decided to order room service, I had the ratatouille lasagne. Well there was no tomato in the lasagne, no brinjals just a lot of left over broccoli and carrots and far too much cheese. The beer I ordered was also not cold. The breakfast on the first morning was good, with buffet style and the offer of muffins and croissants as well. The second morning there were no muffins and pastries and when I asked they said no not this morning but apparently after querying this with the kitchen manager she did say they were meant to have them out every morning. I had also earlier asked for marmalade only to be told they only had apricot jam. Surely marmalade is a stock standard thing to have out for breakfast? I did voice my unhappiness with the kitchen manager who was very apologetic and promised to take it further! The rooms were comfortable although the carpets felt very grimey. I can't say after that experience I would recommend it to anyone and I won't be staying here again even if it is conveniently close to the CSIR convention centre.
- Official Description (provided by the hotel):
- Casa Toscana Lodge is private and exclusive, yet open to anyone that appreciates Good Quality, Excellent Service and Eloquent Surroundings.At Casa Toscana we offer Menu’s that have been planned to the finest detail. Our Pride shine’s through in the presentation and quality of our Meals and our Dedicated Staff live up to the High Standards that are part of our Mission. ... more less
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